GO Outdoors - Wolverhampton Avis 

2 723
TrustScore 5 sur 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stock not refreshed in store, had to return to collect an item that wasn’t on display but in the stock room. Bought camping chairs online, and then told there was no stock and had to contact customer... Voir plus

Noté 5 sur 5 étoiles

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Wolverhampton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Royaume-Uni

  • 01902 907455

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 723)

35 238 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, Ashley Hand was a great aid in choosing a tent and is an overall class person.

26 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service when picking out a tent, Ashley hand was lovely at the till and very helpful when assisting us with choosing a tent.

26 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service.very noligable

Excellent service.very noligable. Marc,ash,ann-marie

25 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The server Jo was wonderful

The server Jo was wonderful! A couple of the items I bought were showing as more money on the till compared to the displays but he was very accommodating and was able to price match the items. Very patient and good customer service

25 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service and product…

Great customer service and product knowledge. I was particularly impressed with Ewan who was very helpful and patient and took the time to assist with shoe fitting for my three children. Sabrina was also really polite, friendly and helpful on the tills.

8 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

Didn't email me when it arrived at…

Didn't email me when it arrived at Wolverhampton.
Staff who delt we me were very polite and delt with it quickly

15 avril 2026
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Well organised revamped outdoor store.

Visited recently revamped store. Good selection of various items for outdoor activities. Organised well and easy to find. Good quality and availability and with discount card good savings. Friendly staff and good parking.

21 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Ann-Marie very helpful

Served by Ann-Marie who was extremely helpful. Went out of her way to check a price for us on some garment washing and waterproofing and actually found us a better offer under our membership.

18 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jess was friendly and helpful with my…

Jess was friendly and helpful with my shop. She helped me pick the right gear for my hiking trip. Go outdoors has a great selection for hiking gear.

19 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The store is easy to navigate and find…

The store is easy to navigate and find what you’re looking for. Served by Abi Y today and she was very pleasant helping with reading the sizing on the socks for me as I hadn’t taken my glasses into store. She was also interested in me as a person asking about my day.

18 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Customer assistance by Abiy

Abiy- served us on tills. She was so polite and patient when we couldn’t remember the address of our discount card. Had a good laugh with her. Great wa to start our Saturday.

Mark also answered all our questions about the oex tent box. Very grateful for his insight and hoensty. We will be back again soon .

18 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Grandson's coat.

Called onto the store for a coat for my grandson. The staff were helpful and knowledgeable. The refurbishment has improved the store. There is plenty of free parking. All in all a great experience. 10/10 from me.

15 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I bought an OEX tent box

I bought an OEX tent box, first the members price was fantastic, a serious discount.
Second, ALL the staff I encountered were exceptional, helping get it onto my car and in the initial discussing of the actual equipment.
Finally, a special thanks to Ade, who assisted in helping me fix and secure the box onto my car, getting wet in the process as the heavens opened. Top man.
Many thanks to all.

12 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Abbie gave me a refund without any…

Abbie gave me a refund without any problems, she was very polite and helpful.

11 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Everything was accessible and enjoyed…

Everything was accessible and enjoyed browsing around store. Ann-Marie was very polite and helpful.

11 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent shopping experience.

I have my DofE expedition in a few weeks but luckily Jess W was there to help. She spent time with us going through the kit list and suggesting cheaper but still high-quality alternatives to suit our budget. Having done DofE herself, her knowledge and advice was amazing. She was funny and easy to talk to which made our shopping experience more enjoyable. Five stars from us, thank you Jess W. ⭐️⭐️⭐️⭐️⭐️

12 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Got what we needed at great price

Got what we needed at great price. Great assstance from Abi Y

11 avril 2026
Avis spontané
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Upgrade

The store looks great after it's upgrade and has a great open layout with everything you could hope to get your hands on for an outdoor experience. Abby was great help at checkout as well.

30 mars 2026
Logo de GO Outdoors - Wolverhampton

Réponse de GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Was served by Ann-Marie who could not…

Was served by Ann-Marie who could not have been more welcoming or professional. Service with a smile and a helpful attitude goes a long way.

4 avril 2026
Avis spontané
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Réponse de GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great Customer Service

We bought quite a lot of stuff - Berghaus tent, footprint, carpet, gazebo etc and received superb help from Vicky and then Simran regarding the various bundles and the stores own discount. Very happy with purchases and assistance received.

22 mars 2026
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Réponse de GO Outdoors - Wolverhampton

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

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