Rhino Greenhouses Avis 

2 parts of greenhouse missing have tryed for 2 hrs to contact sombody no answer customer service poor

Rhino greenhouses are by far the most sturdy professional greenhouse you could wish for your garden. The company is easy to deal with from beginning to end and they recommended a great erector for me called Nick Manonhill from St Andrews.

I wanted a greenhouse and wanted to make sure it was the best you can get. Rhino are the best! I visited their showroom in Norfolk and the staff were lovely helping me to choose. It was delivered when they said and they advised me about fitter to install it and he was brilliant too. When I had a problem with the doors it was dealt with quickly and easily and at no extra cost. The quality is amazing and I have not regretted one single penny spent on it. I’ve got a Premium 12 x 8 with all the extras. My only problem is I should have got a bigger one!

Brought a patio greenhouses from them and had a fantastic service and speedy delivery the team were super knowledgable and clearly explained the next steps regarding installation options

Appalling service for spare parts. After placing an order 10 days later no parts Unable to contact by phone no one picks up the call it just goes to voice mail. Three days after leaving a message an email arrived stating that their delivery for spares is 21 days despite charging £6 for delivery. After responding to the received email an automated response was received informing me they would respond in 72 hours. The parts are just small items that would go in a jiffy bag and posted. We had good service when we purchased the greenhouse and have been very satisfied with it. We are about to purchase a second one but in view of the now poor customer service I doubt it will be a Rhino.

The greenhouse was delivered after several changes of date. The recommended builder lives 4 hours away round trip, and charges for fuel, which is fair enough, but very costly duringthisfuel crisis. We found someone closer to home but having read the instructions he noticed it said it required 2 men 2 days to erect this. Had we realised all this we would have chosen a different greenhouse.

Superb delivery communication and off load. Excellent quality materials used. Difficult plans to follow on a self installed greenhouse. This would be improved with actual photographs of the critical areas for the chosen greenhouse not profiles of parts.
It is not a simple DIY project and I would suggest an improved installer is an investment in your time and stress for this quality product.

Very poor customer service. I was talked down to and treated as if I was an idiot.

Expected to pay more than what they estimate for their recommended installers.

In fairness the greenhouse is high quality.

I would shop for another greenhouse company if I could do it all over again.

So far I'm quite delighted my Rhino Ultimate greemhouse. It's really sturdy, looks good beside our new house, has well fitted glass and smooth running doors. Of course the proof of a greenhouse is what can be grown in it and time will tell, but the vents, automatic openers, staging and several other well thought out details are a promising start.
The ordering, delivery to our property in the north of Scotland, and on-site erection were efficiently carried out by competent and very pleasant staff.
Having spent more than a year planning which greenhouse to buy and studying in detail all the options available I am confident I made the right decision to go for quality and robustness.

The 25 year warranty isn’t worth the paper it’s written on, three months so far in trying to get a defective window hinge replaced, which they said they would do on this occasion!
Due to the time scale, everything in the greenhouse is ruined.

When the greenhouse was installed the fitter managed to shatter one of the glass panels, the glass clean up was poor to say the least (time is money) and was left to us to pick the pieces out of the lawn.
After paying absolute top money for a product, one would have expected better.

Love my rhino

The whole experience was terrible.From erecting it to putting up with the near useless door .lt looks nice in the modern colour but l can honestly say it's probably one of the worst things I have ever purchased....... rubbish 😭

We bought a Rhino Premier greenhouse a couple of years ago and are extremely happy with it. It has survived Scottish winters and gales without any problem. In fact wwe are so happy with our Rhino greenhouse that we have another, bigger one, on order.

Very happy with this green house.
Has got through a few storms unscathed in four years
If you are anywhere exposed they are the greenhouse to go for.

What an amazing company, from my first enquiry to the recommended build teams, Rhino are the best. I love the Facebook support group where everyone shares their growing journey. My greenhouse is the best investment I have ever made. Such a high quality product. Brilliant product!

Parts missing on delivery, they were sent. Installer (recommended by Rhino) arrived started installing and parts missing.
Can never get through to them by phone or email, they get back to you after a day or so.
Have now to arrange to be here another day in 2 weeks time for installer to return.
Shoddy customer service

This review is a testament to the durability of Rhino Greenhouses as we have now owned ours for over 18 years and it looks as good today as the day we installed it, well after a clean. The only thing we have replaced in all that time is one of the four auto openers. We have noted that the doors on more recent ones are even better than ours but it still functions perfectly. I would always recommend them to friends

My 10x8 Rhino was put up in 2024 by a Rhino recommended installer. I can’t praise this company enough. The greenhouse an excellent product, the company provides amazing customer service and the installer did a great job.i love my Rhino and as a result of showing it to my neighbour, two doors up, he is now purchasing one. Thank you Rhino.

Excellent greenhouse, would not hesitate to buy. Stands up to weather, including gales.