GRS and Daniel in particular are brilliant and went above and beyond to get us back on the road. We were faced with the prospect of being towed home from our holiday, but Daniel was persistent in ach... Voir plus
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Lisez les avis des autres
GRS are superb Absolutely fabulous company , respectful gents over the phone, face to face Had a blow out on Upton bypass , police attended assisted in minutes , followed by GRS ten mins later... Voir plus
L'entreprise a répondu
Had such a scary experience late at night on my own when my clutch pedal completely snapped off as I was driving just after a bend on a windy country road ..Called the AA who said I would be top pr... Voir plus
Hybrid Range rover battery went flat (from having the emergency lights on after a puncture - seriously!). Range Rover refused to help (apparently warranty was expired a few days earlier). Called... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Local Breakdown, Recovery and Vehicle Transport Company covering the Dorset and Hampshire area, local to Bournemouth, Poole and Christchurch.
Coordonnées de contact
Unit J, Elliott Road, Bournemouth, BH11 8JR, Bournemouth, Royaume-Uni
- 01202 593939
- sales@grsrecovery.co.uk
- www.grsrecovery.co.uk
4,9
Excellent
80 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dan got us back up and running from our…
Dan got us back up and running from our campsite! Really knowledgeable and helpful. Top service.
14 juillet 2025
Avis spontané
Réponse de GRS Recovery
Hi Isla ⛺🔧
Thanks so much for the great review! We’re glad Dan was able to get you back up and running from the campsite – he’s a star and we’ll be sure to pass on your kind words 🌟
Wishing you smooth travels ahead 🚐💛
The GRS Recovery Team
Quick recovery at relatively affordable…
Quick recovery at relatively affordable price. The driver was very friendly and polite. I do recommend them.
1 juillet 2025
Avis spontané
Réponse de GRS Recovery
Hi Phi 😊
Thanks so much for the great feedback! We’re really pleased to hear you were happy with the quick recovery, friendly service, and price point 🚗💨
We appreciate the recommendation and are here if you ever need us again 💛
The GRS Recovery Team
What an absolute pleasure to meet Dan
Dan, the GRS mechanic was knowledgeable, professional and engaging. He quickly rectified our non starting VW T6 Camper and got it back on the road. He then did a a detailed diagnostic check to confirm the status of the electrics.
Can't sing him praises highly enough.
Thank you Dan
28 juin 2025
Avis spontané
Réponse de GRS Recovery
Hi Gary & Bianca 🚐🔧
What a lovely review – thank you both so much! We're delighted to hear Dan got your VW T6 back up and running and took the time to carry out a full diagnostic. He’s a real credit to the team, and we’ll make sure your kind words reach him 🙌
Wishing you safe and happy travels ahead 🛣️
The GRS Recovery Team 💛
GRS are superb
GRS are superb
Absolutely fabulous company , respectful gents over the phone, face to face
Had a blow out on Upton bypass , police attended assisted in minutes , followed by GRS ten mins later as lady alone with 2 x 1 year old westie pups with me very scary towed me in, got me home safe thank you sincerely
1 juin 2025
Avis spontané
Réponse de GRS Recovery
Hi Emma 🐾💛
Thank you so much for your lovely review! That must have been such a scary situation, especially with your two little pups on board. We’re so glad we could get to you quickly and help get you home safe. We'll make sure the team sees your kind words 🙏
If you ever need us again, we’re just a call away 🚛✨
Take care,
The GRS Recovery Team
First class service
Dan from GRS arrived within an hour after my car engine died on me. He was quickly able to diagnose the problem, which required attention at my local garage, to which I was towed. Dan was knowledgeable, friendly, professional, and gave me some very helpful information. First class service all round.
3 avril 2025
Avis spontané
Réponse de GRS Recovery
Thank you for taking the time to leave such a great review! We're really pleased to hear Dan got to you quickly and provided the first-class service we pride ourselves on. We’ll be sure to pass your kind words on to him – he’ll really appreciate it 🙌
Wishing you all the best,
The GRS Recovery Team 💛
HIGHLY recommend
I was stuck in a pitch black field, beached on top of a car tyre and stuck in the mud. Adrian arrived to recover me and he was calm and very kind. He was reassuring and he promptly recovered my car. He then checked my car was safe to drive and followed me to check. I highly recommend GRS recovery. They were helpful and supportive at a stressful time.
1 février 2025
Avis spontané
Réponse de GRS Recovery
Hi Deb 🌟
Thank you so much for your kind words. Getting stuck like that sounds incredibly stressful, and we’re so glad Adrian was able to reassure you and get things sorted quickly. We’ll make sure he sees your lovely feedback 🚗💪
We’re here 24/7 if you ever need us again (hopefully not in a pitch-black field next time!) 😅
Take care,
The GRS Recovery Team 💛
Amazing company
Amazing company! From the first phone call everyone was so helpful and friendly. Got to me so quickly. Cheapest quote by a long shot. David picked me and my car up and took me to the garage. Very friendly guy who put me at ease! Overall all 5 star service and I know where to come in the future!
27 février 2025
Avis spontané
Réponse de GRS Recovery
Hi Donna 😊
Thank you so much for the lovely review! We're thrilled to hear you had such a positive experience from start to finish. We'll be sure to pass your kind words on to David – we're glad he made you feel at ease 🚗💛
If you ever need us again (though we hope you don’t!), you know where we are ⭐⭐⭐⭐⭐
All the best,
The GRS Recovery Team
Réponse de GRS Recovery
Thank you so much for your kind words! We're really pleased to hear that Tris provided such great service during your recovery from Poole to West Moors. We'll make sure your feedback is passed on to him – it’ll mean a lot 🚛👏
All the best,
The GRS Recovery Team 💛
New driver break down
I passed my test in December and I broke down at a busy roundabout. Safe to say I was an absolute mess and couldn’t stop crying. I called GRS recovery and they were very communicative with me throughout the whole process. The police had to close a part of the road to get me which was traumatising but Tris the amazing recovery man made me feel so safe and much better. He was so supportive and friendly which is exactly what I needed breaking down for the first time. Even the lady over the phone to take payment (which was very cheap) was lovely. I just want to thank you guys so much for helping a new driver.
11 janvier 2025
Avis spontané
Réponse de GRS Recovery
Thank you so much for sharing your experience! We're so sorry to hear about your stressful breakdown but are glad that Tris and our team could provide the support and reassurance you needed. Your kind words mean a lot to us, and we'll be sure to pass along your feedback to Tris and our office staff. Stay safe on the roads, and remember, we're here whenever you need us! 🚗
Got picked up within an hour of…
Got picked up within an hour of reporting my breakdown, really nice guy, drove me home and got my car on the drive. I was v impressed with the speed he arrived and how pleasant he was too.
6 décembre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for your feedback! We're thrilled to hear you were impressed with the quick response and our driver’s helpfulness. We’re always here to make a stressful situation a little easier. Safe travels, and we’re just a call away if you ever need us again! 🚗😊
called them to a full engine failure at…
called them to a full engine failure at 14:30hrs. arrived at 15:15hrs. happy & pro driver. loaded up and taken to our destination within 45mins. excellent - 2 ton van all done for £100 total. great work guys.
4 novembre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for the great review! We're glad we could assist quickly and efficiently. It's fantastic to hear our driver provided a professional service and got you to your destination smoothly. We appreciate your kind words and support—safe travels! 🚐👍
Brilliant service
Brilliant service, on-time and genuinely lovely chap. Couldn't fault him
27 octobre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We’ll pass on your praise to the driver—your feedback means a lot to us! 😊🚗
Five star service
Having had a stressful period with my EV shutting down and being let down by other recovery companies, I had James, the technician at my door within 45 minutes of contacting GRS. He was friendly, knowledgable and resolved my issue saving me hundreds of pounds in recovery fees and time and stress without my vehicle. I would highly recommend GRS to anyone with a vehicle issue and should I ever need help again will not hesitate two use GRS. Thank you for resolving my problem and giving invaluable advice for future reference.
26 octobre 2024
Avis spontané
Réponse de GRS Recovery
Thank you so much for sharing your experience! We’re thrilled James could provide such timely and effective assistance, especially after the challenges you faced. It’s wonderful to hear he resolved your issue and eased the stress of the situation. Your recommendation means the world to us—thank you for trusting GRS. If you ever need us
James was very friendly and helpful
James was very friendly and really helpful and went above and beyond in helping me in a very stressful situation. Thank you so much for all your help and making sure I got home safely.
27 septembre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for your kind words! We're so glad James could go above and beyond to support you during a stressful time. Ensuring you got home safely is always our priority. We'll make sure to pass along your thanks to James! 😊🚗
Dan was brilliant
Dan came to our assistance when our Mazda CX-30 failed to start. He took the time to diagnose the issue and provide a report with his findings for the dealership. He also helped get the car to the dealership and me back home. It's fantastic when people and the company care about those they go to help. Thank you so much.
28 septembre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for your lovely feedback! We're so pleased to hear Dan provided such thorough and caring assistance. Ensuring you and your vehicle are well taken care of is what we’re all about. We’ll be sure to pass your thanks on to Dan. Wishing you all the best, and we’re here if you ever need us again! 🚗😊
Dan came out to my break down and was…
Dan came out to my break down and was very professional knowledgeable and very pleasant
Thank you very much
8 septembre 2024
Avis spontané
Réponse de GRS Recovery
Thank you for your feedback! We're thrilled to hear Dan provided professional and knowledgeable assistance while being pleasant throughout. We’ll make sure to share your kind words with him. Safe travels, and don’t hesitate to reach out if you need us again! 🚗😊
Réponse de GRS Recovery
Thank you for your feedback! We're glad to hear you were happy with our speedy and high-quality service. We're here whenever you need us—safe travels! 🚗✨
Swift and helpful service
Came out very promptly to help with my elderly mother’s flat battery. Very courteous, knowledgeable and efficient. Thanks Dan!
24 août 2024
Avis spontané
Réponse de GRS Recovery
Thank you for sharing your experience! We’re so pleased Dan could assist your mother promptly and with care. We’ll be sure to pass on your kind words to him. Safe travels, and we’re here if you need us again! 🚗😊
Massive shout out to Aidy
Massive shout out to Aidy, was quick to respond. And explained everything he was doing clearly. Sorted the issue quick and was a gent!
16 août 2024
Avis spontané
Réponse de GRS Recovery
Thank you for the shout-out! We're thrilled Aidy was quick, clear, and efficient in resolving the issue. We'll make sure to pass on your kind words—he’ll appreciate it! 🚗💪😊
GRS recovered me from Corfe Castle…
GRS recovered me from Corfe Castle after getting a puncture in a Q5 Audi with no spare, in fact a loan car from Poole Audi.
With me within an hour, the recovery man Jo was fantastic did everything in a speedy fashion and super nice.
Great Job Jo and GRS 10/10
15 août 2024
Avis spontané
Réponse de GRS Recovery
Thank you for the glowing review! We're so glad Jo could assist you quickly and provide such excellent service. We'll be sure to pass on your kind words to him. Your 10/10 means a lot to us—safe travels, and we’re here if you need us again! 🚗😊
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