Gypsabella Official Avis 

551
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

My order came, tried it on the items where really nice but not quite what I wanted and one skirt was to long, I paid for recorded delivery next day at £15.99 they received it next day and then took ar... Voir plus

Noté 5 sur 5 étoiles

Beautiful clothes! I wouldn't normally write a review like this but I think it's really important. I ordered the pretty co-ord piece but unfortunately it didn't fit me right. I sent it back and they... Voir plus

Noté 5 sur 5 étoiles

Simply stunning 😍. Received my ATHENA order today. Originally got the size 12 but returning so re ordered the 10 as wanted it more fitted. It fits lovely slight stretch in material, the necklace real... Voir plus

Noté 5 sur 5 étoiles

Fast delivery and lovely quality items would 100% order for an occasion again! Recommended to all my friends!! And can’t wait to wear my dress on my first girls holiday in 10 years ❤️

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Styliste de mode

Écrit par l'entreprise

Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

551 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(551)

179 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolutely disgusting company

Absolutely disgusting company.
DO NOT PURCHASE.
Won’t give me a refund after having my dress for 14 days when I’ve returned it.

Communication with this company is appalling,
All round scam company.

8 juin 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Becky

Thank you for taking the time to leave a review.

I have requested further information from you so that I can look in to this.

Kind Regards
The Gypsabella Team

Noté 5 sur 5 étoiles

Great purchase

Very simple to order from, I ordered the cream lace maxi skirt which advised pre order
1st June, however I received it in 29th May so
Earlier than expected.
Absolutely stunning piece, high end quality aswell - will definately be a wardrobe staple I’d
Say 🙌🏼

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Hands down the best designs and service!

The most beautiful designs and fantastic customer service. I’m in the US so shipping and returns right now can be challenging but they are incredibly responsive and the one time I had an issue, they addressed immediately when they knew about it. I’m a repeat customer over and over for vacay and events!

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought the SLOANE Boxer knickers and…

Bought the SLOANE Boxer knickers and Bra
They both fit perfect, and is an essential for underneath sheer clothing, very comfortable, and a must have for everyone.
They are very comfortable, an would definitely order again if Nude a Black come in.
The perfect essential peice to your outfits.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

5 stars 🌟

Ordered the crochet shorts/jacket set. I’m not a shorts girl but love these they are the perfect shorts and matching jacket is just beautiful. Lovely quality and well priced. I ordered am xs I’m a 6-8 and fits perfectly
Ordering process very easy this was a pre order and came a few days ahead of expected. So happy with my purchases

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy person.

When my parcel arrived, it was packed perfect and when I opened everything inside was to perfection and the material was lovely very happy with my order and will gladly order again

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

So happy with my purchase

So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad customer service does not refund on…

Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

3 avril 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Sarah

Thank you for taking the time to leave a review.

We have been unable to look in to this for you as your review only has your first name, and when we have requested further information you haven't replied.

If you could get in touch with us enquiries@gypsabella.com I will look in to this for you.

Kind Regards
The Gypsabella Team

Noté 1 sur 5 étoiles

11 days later and still no refund and been ignored

Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

1 mai 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Danielle
Thank you for taking the time to leave us a review.
All returns are processed within 14 working days, this is stated on our website. If your return was delivered to us on 1st May, your return will be processed by 22nd May, as working days do not include bank holidays or weekends.
Our contact is via email only, we do not respond to Instagram messages. All of our emails are responded to within 1-2 working days. If you email multiple times on the same email thread, this will push your email to the back of the queue as we work in date order from oldest first.
Kind Regards
The Gypsabella Team

Noté 5 sur 5 étoiles

What a gorgeous brand

What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well!
Will defo be purchasing again! Can’t wait for the summer in my gorgeous dress!

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently ordered the leather dress in…

I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up the black lace dress! There are quite pricey, but you definitely get what you pay for. Would 100% order again, no complaints.

7 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

i orderred the lace top on pre order…

i orderred the lace top on pre order came on time but it’s so small i’m a 10/12 so ordered my right size it wouldn’t even go past my shoulders my daughter in law in a 8 and it fitted her it was stunning and quality was amazing but don’t no how there doing there sizing

6 mai 2026
Avis spontané
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Réponse de Gypsabella Official

Hello Joanne

Thank you for taking the time to leave us a review.

We have noticed that the sizing on our lace tops are small fittings. In the description we have suggested that you size up in these tops. This would make sense if you have ordered a size 10, and it fits your daughter in law who is a size 8.

Please accept our sincere apologies for this. We have made a note of this, and passed it to our manufacturer for future items.

Kind Regards
The Gypsabella Team

Noté 1 sur 5 étoiles

Awful company after been given the…

Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again

24 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I am writing to express my concern…

I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

19 avril 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Tammy

Thank you for taking your time to leave us a review.

I have checked our inbox and I can see you first emailed us on 24th April regarding this, after you had left us this review.

Your email has been responded to today. From the tracking we can see that delivery had been attempted, but you weren’t home and the parcel is now being returned to us.

We have offered to get this re-sent out to you, and we await your response.

Kind Regards
The Gypsabella Team

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