Hackney & Leigh Estate Agents Avis 

72
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have nothing but praise for the service we have received so far during the sale of our property. Right from the initial visit we have been dealt with by cheerful and sympathetic staff who have give... Voir plus

Noté 2 sur 5 étoiles

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales process took longer than I’d hoped but the team at H&L in Penrith were very easy to deal with and kept pressure on the chain to get a move on! Jill was happy to take on the sale of the apar... Voir plus

Noté 5 sur 5 étoiles

Our experience of H&L is overwhelmingly positive. Sarah took over the sale of our house after we moved agents, and also helped us secure the house we moved to. It was a long, complicated process on o... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Informations provenant de diverses sources externes

Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(72)

15 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Locals - what locals?

As if the Keswick housing market wasn’t toxic enough, having to deal with these vultures only compounds the issue! Informed that our offer was acceptable (subject to proof of funds) we were left in the dark whilst another viewing was conducted and offer made to match our own. Rather than give us an opportunity to respond or complete the proof of funds, Hackney and Leigh advised the vendor to accept the other offer there and then. Clearly only interested in snapping up their commission rather than allowing the extra 24 hours it took to prove that we were ready to proceed immediately also. Any wonder locals are forced out of the market by supposed “cash buyers”, I don’t buy it - the property will be a holiday let in no time and yet another family home will be lost by the community- shameful.

5 mars 2024
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Dear Chris,
We regret that you missed out on the opportunity to buy this property and understand your frustration, however, please allow us to assure you that this home is in fact being bought by a local person, and will not be used as a holiday let as there is a local occupancy restriction preventing this from happening.

Noté 1 sur 5 étoiles

Kendal Branch

Kendal Branch - Purchasing a residential property. Misleading, poor comms and blatant lies. Avoid if possible, otherwise you'll end up homeless and considerably less money in your bank account. There are plenty of other good estate agents out there, use them instead!

27 décembre 2023
Noté 5 sur 5 étoiles

Excellent service from the team at…

Excellent service from the team at Penrith. Thank you for your help in my recent purchase in Culgaith.

15 décembre 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for your review

Noté 5 sur 5 étoiles

Hackney and Leigh are the best…

I have used Hackney and Leigh twice in the last 7 years, I am very impressed by the sales team, they are great communicators, very proffesional, they know how to look after their customers, all in all a fab experiance in both buying and selling of my property, Thanks all, I look forward to using Hackney and Leigh in the future,
Regards Alan

14 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company who were attentive…

Fantastic company who were attentive and communicative beyond the call of duty! Genuinely lovely people who care about your sale and your buyer, not just their commission. No surprise that they have won estate Agent of the Year awards in the class.

26 octobre 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks Paul for your review!

Noté 5 sur 5 étoiles

Sold my property - good communication throughout

Used to market and sell my property. Did a very good job in presenting the property online/brochure. Communicated clearly throughout the sale. Well recommended.

15 septembre 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Thank you for your review Jasper!

Noté 5 sur 5 étoiles

I wouldn’t hesitate in recommending…

I wouldn’t hesitate in recommending Hackney & Leigh as an excellent hard-working team of estate agent professionals. I’ve used them in the past for buying and selling.

12 septembre 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks Michael

Noté 5 sur 5 étoiles

Exceptional service from start to…

Exceptional service from start to completion
Simon was professional and efficient.
Would not hesitate to use again.
Highly recommend
5 Star service.

25 août 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for your review Graham

Noté 5 sur 5 étoiles

Efficient and professional buying process.

As a buyer I found Hackney and Leigh to be professional throughout the purchasing process. All staff were very approachable, efficient, friendly and helpful. Viewings were undertaken as agreed, the booking and reminder service working effectively.
Other requests were dealt with promptly and nothing was too much trouble.
Thank-you.

31 juillet 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for leaving a review Gary

Noté 5 sur 5 étoiles

Excellent service from start to finish

We have recently sold and bought a property through Hackney and Leigh, Windermere sales office. Excellent, friendly, informative, professional service from start to finish. We mainly dealt with Sonia, Charlie, Nicole and Mike and we couldn’t have been happier with how things were handled and how helpful they were. Would highly recommend to anyone wishing to buy or sell in the Windermere area.

7 juillet 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for your review!

Noté 5 sur 5 étoiles

Brilliant group of estate agents

Brilliant group of estate agents, especially the Windermere branch. As buyers from out of area (east sussex) our experience has been of a lovely, supportive office and caring agents giving full details of the property and area it's located in. Very honest in their information and even suggested a whatsapp viewing as we live far away. Can't say thank you enough.

20 mars 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for your review Inez!

Noté 5 sur 5 étoiles

I highly recommend Hackney & Leigh

I highly recommend Hackney & Leigh - they provide a wonderful service, and are professional, efficient, thorough and friendly. Thanks particularly to Sonia, Charlie and Ben for a job excellently done. I would not hesitate to use the Windermere office again :)

9 mars 2023
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Thank you for leaving a review Audrey!

Noté 1 sur 5 étoiles

Unfortunately a dreadful experience…

Unfortunately a dreadful experience from start to finish.
Applied for a flat 4.5 years ago and paid the deposit they then came back to say the owner had now decided he didn’t want us.
We were then offered a property elsewhere and have had the most awful time with a landlord, we have been threatened, harassed and bullied out of our home, now we are having a fight over deposit, things wear out over time and Hackney and Leigh seem to feel I’m responsible for that, I’ve paid over £25000 in rent and never been late, sure there’s a couple of things I’m happy to take responsibility for but my back was instantly put up with the way we were addressed by email, horrible rude and unprofessional.

14 octobre 2022
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

We apologise that you feel that your experience with Hackney & Leigh could have been better, but must point out that the property was let to you on a tenant find (let only) basis for the Landlord, and as such we have had no involvement with the day to day management of your tenancy.

As part of our service we provided you with an inventory and schedule of condition report at the start of the tenancy, and we have now completed a checkout inspection as requested.

We have also offered advice to you on how to dispute the deposit retention, and will happily discuss it in more detail with you, if you feel need further advice.

If you would like an alternative point of contact, please feel free to use support@hackney-leigh.co.uk

Kind regards,

Simon

Noté 5 sur 5 étoiles

Excellent service

Excellent service throughout the purchase process, staff very helpfully and accommodating to all our requests. Would definitely recommend.

12 juillet 2022
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks James

Noté 5 sur 5 étoiles

Amazing Service

I bought the property through H&L and sold it through H&L 18 years later. They were very helpful when I was the buyer and very efficient when I was the seller. They produced a fantastic brochure and an amazing video of the property. Had two Saturday's of viewings and went to full and final offer the following Wednesday. I cannot praise H&L highly enough and would definitely recommend. Thank you very much for all your hard work.

7 mai 2022
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Many thanks for your review Helen!

Noté 4 sur 5 étoiles

Efficient

Helpful, friendly and efficient. Job well done.
Thanks.

21 février 2022
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Thank you David

Noté 5 sur 5 étoiles

There is nothing to fault with the…

There is nothing to fault with the Agents. From Start to Finish and Moving inn was exceptional and dealt with in a very Professional Manner. After service also excellent.
Nothing to complain about. Very Happy Tenant 😊
On

9 décembre 2021
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Hi Janet,

Many thanks for your review, that's great to hear! We're glad you're settled in your new property. If you need anything, you know where we are :-)

Noté 1 sur 5 étoiles

Good and Bad in letting agents

When letting agents are so bad both landlord and tenant will be at risk of abuse
So sick that such people can be in positions of trust Difficult to know how they can sleep
The one saving grace is Karma bad deeds will always come back in some form

5 décembre 2021
Avis spontané
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Réponse de Hackney & Leigh Estate Agents

Dear Mrs Hillier,

Thank you for taking the time to complete your review.

We are sorry not to have been able to help you this time, despite the fact you have previously been a tenant with us.

There are indeed a number of areas which could put a landlord and tenant at risk, and an even greater number of pieces of legislation which must be followed (over 170 at last count).

As you have experienced in the past, we do our very best to ensure that our policies and procedures protect all parties, and we understand the landlords are satisfied with the actions we have taken.

We also believe we have done the right thing in this situation, but apologise if you feel that we fell short.

We wish you all the best with your property search.

Kind Regards,

Hackney & Leigh

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