Handles4Homes Avis 

1 035
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have placed a couple of large orders with Handles4Homes, and I'm really impressed by the customer service. Rob ordered in items for me (to match other fittings) which they do not currently stock - a... Voir plus

Noté 2 sur 5 étoiles

I placed an order on the 17 Nov by the 23rd Nov still no delivery, had to phone Handles4Homes and be told order had not even left warehouse, there excuse "we been having a problem with our Ipswich war... Voir plus

Noté 5 sur 5 étoiles

Replaced my brass handles and locks for Chrome ones, ordered Saturday evening, then realised I needed 1 extra which i phoned through on Monday morning, this was added straight away with no extra car... Voir plus

Noté 5 sur 5 étoiles

We ordered a complete set of replacement handles and hinges for our house. Good value, quick delivery, responsive customer services. The products look and feel solid. A couple of items arrived the wro... Voir plus

À propos de l'entreprise

  1. Magasin de portes

Informations provenant de diverses sources externes

Handles4Homes are one of the UK's leading suppliers of door handles, door knobs, locks and door hinges. We have been supplying architectural hardware to the building industry since 1997 and we supply a wide range of traditional and contemporary door fixtures and fittings at prices that many competitors find hard to beat. The size and breadth of our range has grown significantly since the launch of the web store and we are adding different brands and products all the time.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 035)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to use website

There was enough information dimensions etc on the website to answer my questions and the item arrived in the time frame specified, well wrapped.

30 août 2013
Avis spontané
Noté 2 sur 5 étoiles

Order not yet delivered; no notice given how long this would take - very disappointed

Our order is still awaited. We contacted Handles4Homes and told, only then, not to expect our order to be ready for some time yet.
We find this very disappointing in terms of service; there was no indication a simple door knocker would take so long to be delivered.

29 août 2013
Avis spontané
Logo de Handles4Homes

Réponse de Handles4Homes

Hi Tim,
Thank you for your review, i will be investigating your order and the reasons as to why and how you were not kept up to date and will email you seperately.

The door knocker you have ordered was out of stock with the manufacturer, which does happen from time to time, and i believe we are about to receive some this week, however we have let you down with poor communication on this occasion which is not how we like to conduct our business.

May i extend our apologies for the inconvenience this may have caused, please look out for an email where i will be providing more details

Best Regards

Adam Copsey
handles4homes

Noté 1 sur 5 étoiles

Very poor not received yet!

I ordered 4 sets of crystal handles 15 days ago. I was told at time of ordering that my order would be delivered in 3-5 working days. If they have tried to deliver and no o e was in then usually things are left with 110. There hasn't been a delivery card.

27 août 2013
Avis spontané
Logo de Handles4Homes

Réponse de Handles4Homes

Hi Kim,
As per my personal email to you today, we were very disappointed to realise that you didn’t receive your delivery. I have checked and the parcel left us three days later on an overnight service with FedEx and they did attempt to deliver on the 16th at 10.41am – they stated that they left a card for you to contact them to re-arrange delivery, and since no contact was made within a week they automatically send the item back to us here, although a card could not be found at your end. I have checked our goods in and your parcel did arrive back here a week later.

I attached a snapshot of the Fedex website showing the attempted delivery on the 16th, just so you could see that we did get the parcel away on time as stated.
We do appreciate your honest feedback on Trustpilot, and we are genuinely gutted that we were only worthy of one star this time, as we really do strive for a 5-star service on every order as you may have seen from our other reviews.

We have now arranged a suitable day with you for your delivery to be made and trust you will find the goods worth the unforeseen wait.

Thanks and apologies again for the inconvenience caused,

Kind Regards

Adam Copsey
handles4homes

Noté 5 sur 5 étoiles

excellent choice at super prices

Whilst browsing for interior door handles came upon this website it gave me a great choice on handles and at really great competitive prices, so I placed an order with them and after approx 10 days received my handles which were super quality, well impressed.

27 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Well handled

I have just purchased some chrome door handles from Handles 4 Homes, great chrome finish and just as shown on the web site, if you need handles this is the company to use, great service and good quality.

27 août 2013
Avis spontané
Noté 5 sur 5 étoiles

First class service and products

Website was easy to use with all the products clearly described. Delivery was prompt and well packaged. The products I bought were as described and were actually a better quality than I was expecting especially the concealed door catch I ordered, which felt solid and well made with a faultless polished chrome finish.

23 août 2013
Avis spontané
Noté 4 sur 5 étoiles

OUTSTANDING CUSTOMER SERVICE

My order arrived speedily BUT 2 not 5 of them, AND it was not the item I had ordered. HOWEVER when I telephoned, I received FRIENDLY NO-QUIBBLE service and the order was rectified IMMEDIATELY. I received the order in the next day's post. Mistakes happen but good customer service is not always forthcoming so WELL DONE!

23 août 2013
Avis spontané
Noté 5 sur 5 étoiles

Provides excellent materials in an exemplary fashion

I placed a token order for a new door handle and latch to try the firm out. As a result of the very speedy delivery and good quality of the two items ordered, I went ahead and ordered another 15 door handles with ancillary latches etc. They arrived very promptly and were excellent in quality and finish.
I subsequently needed to return one handle through no fault of the company and the returns system worked very smoothly.
Based on the business that I have recently done with them I have no hesitation in highly recommending them to potential users.

23 août 2013
Avis spontané
Noté 5 sur 5 étoiles

No need to Handle with care.

Order placed and confirmed promptly. Delivered as promised and in good condition. Instructions for installattion were sufficient to get the job done.

Thank you Handles4 Homes I would definitely use you again.

22 août 2013
Avis spontané
Noté 5 sur 5 étoiles

rapid service

the handles I ordered arrived quickly and the website was easy to use

22 août 2013
Avis spontané
Noté 5 sur 5 étoiles

5 star handles 4 you

excellent value, very good delivery, i bought my handles for some new doors i replaced ,i could have saved on postage had i trusted in my instincts and bought them for my doors upstairs at the same time.

21 août 2013
Avis spontané

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