Hashtechguy Avis 

SCAM!!!!

I bought an ipad that never came even though they marked it as delivered on their tracking site. I complained and they said there was some mix up. i requested for refunds and that was the last i heard from them. I have informed my credit card company who is now helping me out.

I placed an order through these on onbuy. BIG MISTAKE!
I should of done my homework beforehand as I checked out his reviews after I ordered.

He sent me a replica nintendo switch from hong kong with no serial number. Then told me it is real and not all switches have serial numbers.

I sent back for a refund with tracked postage and all of a sudden hes gone quiet. Luckily I paid using a credit card, so they'll take the money back from him.

But whatever you do, DONT buy from him

Proper scammer

Do not use this retailer who uses the OnBuy portal. iPad wasn’t received with very little interest to put it right. OnBuy refunded within 24 hours once I flagged the issue but do not use Hashtecguy

I ordered a Nintendo Switch 2 with this company, there was a two week delivery time but that's no issue. A day or two after ordering I get a message saying it will be delivered the next day, and the carrier marked it as delivered with a blank proof of delivery. I never received a parcel and initially the seller responded and asked me to wait a day incase of a scanning error, but following that they never responded. I had to contact the intermediate company who I put the order through in order to get a refund.

I don't think that it was a scam as there was tracking from a carrier (so something was sent just not received), but it is totally unacceptable to ignore queries when someone has just spent a large amount of money. It would be much safer to order from a local store or large company

I bought SonyWFXM5 from Onbuy from “ Hashtechguy Electronics”, I had to return the product in few days as I was having Bluetooth connectivity issues. But now after 14 days of return, I am following on my refund but I am not getting any response back now from Onbuy or Hastechguy. It’s just so risky to buy anything from Onbuy as returns are handled so carelessly.

Product arrived as described and arrived earlier than expected.
Camera works perfectly, was clearly brand new unused as described. Was a great price. Box a little bashed but that could have been postage. It did say last camera left. It had good packaging otherwise but main thing was it needed to work and it does. I bought it via OnBuy and have no complaints. A positive experience.

How I wish I had checked out these reviews before purchasing a pair of Sony 1000 XM4 headphones from this seller via OnBuy! The headphones were a birthday gift to a friend and turned out to be seriously faulty.... I have a pair of XM3's myself which have been excellent, so imagine my dismay when I discovered that these from Hashtechguy produced dreadful constant interference and the ambient sound/noise cancelling button didn't work at all! When I contacted the seller through OnBuy, they replied the next day with suggestions to try resetting and repair-ing the headphones and ensuring they were running the latest firmware, which I duly attended to, but to no avail. They then asked for photos to show the condition of the headphones, which I immediately provided, then they came back to me asking for photos of the serial number... which I duly provided.... then they went silent on me and despite sending several further messages, never heard a peep back from them. I contacted OnBuy, who asked for evidence of the fault, which again, I was happy to provide and they decided in my favour that a refund was due. I was sent an Evri return label via email, and returned the item, but it has apparently gone missing at Evri, so I'm still waiting for my refund! Buyer beware!! ... I don't know where Hashtechguy are based but they are clearly totally uninterested in doing the right thing and refunding faulty items. An awful experience!

AWFUL!!!
Sellers like this should not be allowed to trade in Great Britain.
After sending the wrong item (I believe on purpose as it was a lot cheaper than the item I ordered) I was offered a partial refund to keep the item sent which equated to £35 more than I could have purchased from anywhere online, or return the item and await delivery of the item I ordered.
I chose to return the item and wait for the original order.
The next message I received stated
that my refund (which I never requested ) would be sent once the item was checked at their returns department, which was a post office in Liverpool where the returned parcel was sent to and sat for a week waiting collection.
I had to involve OnBuy to chase up the refund as surprisingly my messages stopped being replied to and finally managed to get my money back 6 weeks after I originally paid 🙃

Absolutely shocking AVOID AT ALL COSTS THIS COMPANY AND ONBUY. If any other 'customers' have had any joy in contacting trading standards, independent watchdogs or any outside agency to flag these two companies up as fraudulent please let me know. Switch OLED broken within warranty period. Been ghosted by Hashtechguy and Onbuy. Truly disgraceful. No attempts to give any form of customer service whatsoever. No information to return faulty product. PLEASE AVOID THESE COMPANIES I DO NOT WANT ANYONE ELSE TO GO THROUGH THE ANGUISH MY DISABLED CHILDREN ARE GOING THROUGH.

Do not buy from this seller . Ordered Nintendo Switch Oled. Took forever to arrive and when it did was Japanese / Chinese version with cheap travel adapter. Cannot read instructions or warranty or download games vouchers as not UK compatible . Trying to return for refund. Will not provide returns label and even if returned say will not refund if box opened.
Absolute criminals. Do not send advertised item then make impossible to return or refund .
On Buy . Com are just as unhelpful .

Be warned. I wish I could leave a picture but the iPad I ordered on 2nd December for my daughter for Christmas never arrived. The seller was communicating with me, even on the 25th of December, but when on the 27th I asked for a full refund they stopped. I was advised the item would be delivered 16-21st December and was told the item was passed into the Royal Mail system on the 13th December and was stuck at the Royal Mail hub due to Christmas congestion. The seller even gave me £15 compensation to keep me happy. After further delay I managed to speak to someone at Royal Mail who advised me that they have not received my parcel and it was most probably sitting in customs! Some transparency from the seller would have not gone amiss. My daughter, who is an architecture student, was understandably, not overjoyed when on Christmas morning she opened an envelope with a picture of the iPad she should have received instead of the iPad she desperately needed for her upcoming essay. I should have purchased the product from Amazon or John Lewis for only £40 more - lesson learnt! Hopefully, this review will help you make a better considered decision.

Avoid at all cost!
I cancelled an order (Bose headphones). For 5 days they told me my refund was being processed.
I then receive an email saying the goods have been despatched.
I went to OnBuy for support who told me to return the goods at my cost.
I’ve been asking Hashtechguy for details of the return address, but so far have received no response.
Will update this review if things improve.
AVOID, AVOID, AVOID!

Just realised I forgot to update. This seller deals in fake and counterfeit goods. Enticing buyers in with a just lower than normal price. I dug around to find details of the seller and found they only work from a PO Box making their personal details invisible to the public, and for good reason, this seller is a con-artist. Advertising original branded goods, when they actually sell counterfeit products.

Avoid, Avoid, Avoid!

The AirPods I bought from them turned out to be fake. Less than a year, it stopped working. I took it to the Apple Store and they confirmed it’s fake

Thieves is an understatement. I bought Bose headphones from these thieves and they broke within warranty period. I was asked by them to return the headphones and now they are ignoring my messages for a refund. I bought through onbuy.com so avoid both at all cost. Very dishonest…

It is true what you read I bought a camera from hashtag tech guys via onbuy (onbuy are fine and trustworthy) my gripe is with HTG exactly the same as others my canon eos4000d was due 22-28th October - again had tracking but was lost or stopped tracking on 20 October I contacted them with no further correspondence please avoid like the plague

You almost ruined out trip to the USA

This company is currupt ordered a metaquest 3 came broken when contacted was all nice then bang closed the closing window says serials dont match and refused to return and refund and went silent.. please dont fall for it this guy is a fraud having to take to court now for money back...

I placed an order for the Meta Quest 3 VR headset through OnBuy.com and the website confirmed the retailer was hashtechguy. I didn’t receive an email confirmation of the order so I started reading reviews. As soon as I read the reviews I got really worried and I also seemed to get no response from either OnBuy or hashtechguy. I got so worried I contacted my credit card provider to ask them if they could cancel the payment but they said they need to look into it all first. OnBuy finally emailed a day later and confirmed I’d added an incorrect email address. I was still skeptical after reading the reviews but the headset arrived yesterday and all seems absolutely fine and it works great so far. It may ba import because it came with a UK plug adapter but still everything seems fine.

The Bose speaker took a while to arrive and there was a slow response to my queries when I was trying to find where it was and when it would arrive.
But I did get an update and it did arrive and it's doing its its job of speaker and using it for phone calls.

PLEASE READ OTHER NEGATIVE REVIEWS.

Avoid this company.

Waited 16 days for any sort of tracking information, email the company (twice) and got no response, and now without warning or apology have issued a refund as presumably the item was never in stock.

Joke of a company with the worst customer service I have ever encountered.

Avoid like the plague - you have been warned!

Purchased a new Apple ipad via Onbuy.com. When I switched on it asked for a passcode and obviously I had no way of knowing this.The ipad then shut down
with message "ipad unavailable". I asked for a refund
or exchange but it was dismissed out of hand.They are based in the U.S ,so be warned!