Hashtechguy Avis 

I ordered a Nintendo switch on the 26th Nov from the OnBuy website. Still no sign of delivery and cannot find a way of calling this company to enquire.

Hi how long after an item is despatched would you usually receive. I placed an order on onbuy 25th November, and received an email on the 27th November to say it’s been dispatched.

Many thanks
Charlene

Bought a speaker, have emailed and tried to use the watsap contact but have had no response and no delivery of the product... thats £120 I most probably will never see again

The price seemed too good to be true, but I decided to go for it anyway. Delivered in 8 business days, the camera is perfect. Very pleased.

This is a scam website, my order has been on hold for few months and there is no1 to contact, I have sent numerous emails but no1 will respond.

Please buy at your own risk from these scamming motherfkrs

End of review.

They company has responded to this review as u can see below.

They don't respond to the WhatsApp number on the site, they don't respond to the emails, they don't respond via online chat either.

I guess the only way they will respond is if you name and shame them.

If u read this updated review then give me an email address which works and I will send my bank details. I want my refund. Actually here is my bank details, let's see if I get my money, if not, I will get trading standards involved.

Faiyaz patel
Sc 04-00-04
Acc 97582134

Update

Been completely ignored for a refund come up with all sorts of excuses to not refund you then ignore you eventually onbuy had to step in to refund me .
This has caused me total stress and anxiety
AVOID THIS COMPANY AT ALL COSTS

Bought an iPad and I had made a mistake with delivery address .
contacted company to ask of delivery address can be changed and had no reply surely I should at least have a tracking number .
I also contacted onbuy.com asking for help no reply .
No tracking number either to try and sort delivery myself .
Very rude not replying back to me and now stressing about something that should have been a smooth transaction .
Really not a happy customer here .
I’m hoping I will at least get a reply on here 😡

I have emailed back through onbuy and still no reply from yourselves
My name on that is the same as on here as it is on there so no excuse

Got an email saying the parcel was dispatched 5 days ago, and when I try to track it, there is no information on the royal email system. This has got to be the worst customer service ever.

Hold the Press!

On Sunday, I emailed the previous negative review to Hash Tech Guy, saying it had been posted on Trustpilot, & that I'd post others whilst seeking a chargeback on Mon for the £127, unless I had communication regarding the item's delivery. To my amazement, there was a reply very early Mon saying all the right things (understand frustration; assurance, update on location in Bristol, delivery due within 4 days & an apology).
The package with the speaker, well wrapped & working fine, arrived that morning - What a great surprise & relief.
So as I mentioned earlier, I'll withdraw my criticisms & say they actually came through in the end with the goods, as was the arrangement. So sorry for the trashy review! I will second another reviewer's comment, though, that mentioned the awful customer communications.
It doesn't take much to keep customers informed, as we can all understand when 3rd party shipping causes delays.
I will say that there is a proliferation of crooked sites making money by sending the wrong/inferior goods, sometimes offering a part refund. I thought this may have been one, but was wrong & apologise, once more.

Ahmed

____________________________
Have been waiting for an UE Megaboom speaker to arrive since an email on 7th Nov said it was en route. It’s been 11 days and the tracking shows no progress, no further emails from supplier & no response to my concerns. I’m starting to doubt that my order is going to appear & believe they are just another scam company..
I’m happy to retract this story & sing their praises if I can get a genuine response of concern & the order fulfilled as promised when paid for in advance.

Order number 29183
Ordered an iPad on the 10th of November, obviously parted with quite a bit of money.
Tried to contact them a few times through
there website but had no response at all.
Please confirm Hashtechguy when the iPad will be sent out. ???
So up to now payment has been made, but haven’t a clue if and when iam going to get the item. Up to now poor

No tracking,item dispatched 6.11.23 still not arrived
Emailed to chase no reply
Poor customer service
Save yourself the stress and buy from a bigger reputable company

I purchased a firestick from this bogus trader - item never arrived and seller never replied to my multiple enquiries. Buy from them at your own risk...

No communication from the company whenni asked where my item was. WhatsApp number doesn't work and they don't reply to emails. I tracked my item but the status never changed then it arrived a week late - too late as ut was a present for my son so I had to get one off Amazon. I now Darenth send it back in case I never see a refund. Buy cheap buy twice certainly applies to this company .

Scam websites, like many people paid for a steam deck for them to give me a tracking number for royal mail 10 days have passed and the tracking number hasn’t updated and still haven’t received my item, avoid like the plague.
All the negative reviews about this company are true, the positive ones are obviously fake reviews

Do not buy from this company, either through their website or through onbuy.com. They say they have sent the item and provide a Royal Mail tracking number, then you are waiting weeks for the tracking number to update. Still not received my goods, so will be reporting this as fraudulent through my bank! Hopefully will receive the £300 back quickly. But if you don’t want to be scammed then avoid this company.

Doing business with them has been an absolute joy. I adore the items I bought, and I'm already planning my next purchase once I clear my recent payments.

DO NOT TOUCH THIS RETAILER. I bought a mobile from them, through Onbuy. One ot the security tags was broken. They were very slow to respond. Eventually, with their permission I opened the box. All APPEARED OK, Until I set the phone up, to discover that the fingerprint sensor did not work. Then the camera stopped working. They are not responding to my requests for my money to be returned

Bought an iPad paid over £400 never arrived been messaging being very patient as I am Ill need this gadget for medical use and they are so inconsiderate no reply nothing please be aware

Item did arrive and works fine but took the full 11 days, be aware item is Chinese import and supplied with an adapter making the plug stand out too far to fit behind unit. Would warranty be honoured if went wrong.

I bought my first DSLR camera! I'm very excited to try it out (it's currently on charge!). The service was excellent. The site was easy to use and very clear on exactly what I was getting. My purchase arrived promptly and well-packaged. I would definitely use this site again!

Purchased the Sony WF-1000XM4B in Earbuds just over 12months ago. The battery dies within 30mins of usage. I
have been sending emails over the past month and they dont reply and whatsapp number does not work!!! AVOID AT ALL COSTS, DO NOT BUY FROM THIS COMPANY!!!