Hastings Legal Avis 

Well, I have recently experienced the most professional, friendly and efficient buying of my new home. Vicky was just amazing throughout my buying process. Nothing was too much for Vicky to deal with. I was kept informed when needed to as so much was dealt with behind the scene and only needed to be informed of changes or progress when needed. Vicky was extremely patient and delivered what was needed with precision, accuracy and of course a smile. I have used the services from Vicky before and certainly will again. Also, the Property team were also a pleasure work with, Sam went over and above my expectations whilst arranging viewing’s. His friendliness, knowledge of the local market was exceptional. Overall, a Fully commendable service was offered and with ease. I would certainly recommend everyone at Hastings every time for buying and selling my future moves. Thank you so much again to Hastings Team.

Please read this edit which includes a reply to their reply at the bottom.
Vicky is acting for the purchase of a house sold by them. This is the reason I chose them. The worst decision I have made. The communication at best has been little to none. To the point where the sellers of the house got in touch with the owner of the business. The purchase was delayed by weeks by assuming things on my end instead of asking me. The best time I had was when she went on holiday and Ricky filled in. I urge you to not take the easy option and go with them if you’re selling/buying. Please look further afield. Hopefully I’ll pick my keys up on the agreed date.

Reply to their reply: No we didn’t really complete on the scheduled date. The date we completed on, this was the data given after already delaying by weeks.
You were ready for a date; at the beginning of August my email to you was ‘I need at least 4 weeks notice to hand my notice in at work and organise removal to another country’. I had no reply. I chased and chased. More than 2 week had passed before a reply, I found out that you’d told the seller I can move in at the end of August. Obviously I couldn’t.

Since buying the house I have found out that my neighbours (the sellers), their barns electric is on my meter. The reason for this is my property was part of their estate and my meter is in their barn. I knew this and had rights to enter to take readings. However I did not know about the shared electric. Should it not have been a question asked by the solicitors before the move? (‘You know his meter in your barn, is it just for his property and not your barn?’)
Now the exchange has taken place, Hastings want a ridiculous amount of money to help force the sellers to have their own meter installed.

I moved from England and Scotlands property purchase is different. Up here a survey is done by the seller, not the buyer. However, I was never asked about purchasing a survey. A structural one or a more in depth on. When I asked at the beginning, they told me ‘surveys are carried out prior’. I now know differently and I could have purchased something. I was juggling 100 balls and replied on you because I was paying you to answer and research for me.

Very professional and friendly service received from Ricky and the team for sale of the family home. Very good advice given when offers were received. On settlement date everything went very smoothly.

Very personal and professional service given when I bought my house. No complaints at all thank you.

We recently purchased a property in the Borders. The building was older and rather unusual so the process was not as straightforward as it might have been otherwise.
Thanks to the diligence, deep knowledge and persistence of Abby Syme, we were not left exposed to issues that could potentially occur if we were to sell the property in the future.
It could have been tempting for both parties to dismiss some details to speed up the purchase but Abby showed patience and professionalism in concluding the purchase in a very complete manner.
We are delighted with her services! Thank you so much.

We were very happy with the service we received from Ricky Hope and Hastings generally, in connection with our house purchase. Ricky gave us confidence that the transaction would proceed smoothly in a timely fashion despite there being some unusual issues involved. We wouldn’t hesitate to recommend Ricky.

Thank you so much to Nikki Lyons at Hastings, very helpful and there to help all the way through our house sale. Would highly recommend this company

The conveyancing service at Hasting was absolutely excellent . Selling a much loved home was stressful but the attention to detail and professionalism we received from Natasha Redpath made it so much easier.

Hastings sold our property in Coldstream and dealt with the legal side and they were 5*. Their service was excellent from start to finish . They secured a sale with in weeks and their negotiating skills were excellent! Their communication was spot on . We highly recommend them and would definitely use them again .

Hastings Legal did my Will last year and some conveyancing this year. They were courteous, efficient and highly professional. I'm glad I've chosen to go with a traditional high-street firm instead of one of the big names.

Hastings legal made both the selling of my flat and onward purchase incredibly seamless. Ron Hastings came to do my appraisal the morning after my enquiry and his knowledgeable suggestions helped me make sure my property was ready to market. My marketing package brought out the very best in my flat, and I have no doubt helped sell it so successfully, especially the drone footage. My sale was handled brilliantly by Jan who was always available at the end of the phone to answer questions and was always so helpful and honest, I found the communication throughout the whole thing second to none - with so many knowledgeable staff working as a team - it’s no wonder it all felt seamless to me! My solicitor for both was Vicky Maxwell - with the expertise and confidence Vicky has, I knew everything was in good hands but it’s her personable approach that is a cut above the rest - with every meeting/phone call left feeling positive. They say that moving home is one of the great stresses in life but Hastings made this feel rather easy and for that I am so happy I went with them!

I chose Hastings legal to sell a property.
The estate agency team were very professional. My thanks go to Suzanne Burn, Alastair and Lesley as well as the girls at Eyemouth, Duns and Kelso offices.
Natasha handled the legal side which proved more complicated but with perseverance and patience the sale was completed.
I therefore have no hesitation in recommending Hastings and would use again when needed.

The staff were very friendly and efficient. We were kept informed at every step. A great experience overall.

Great service from Ricky Hope at Hastings Legal. It took us eight months to sell a property in London, but Ricky completed our purchase in the Borders in just eight weeks. He was great at advising us at each step of the way and the whole process went through without a hitch. Would highly recommend.

Excellent experience! We used Hastings for a house purchase and it was smooth, easy and professional. Ricky went out of his way to keep us informed, taking the time to call rather than email when we needed an update. Highly recommended as way above the help we received from other solicitors for previous house transactions.

I highly recommend Hastings at Eyemouth , they are very professional and can’t do enough for you . I am very pleased how the sale of my house went through.

I never once felt out of the loop, communications were excellent and timely. I can't think of one thing that could've been better.

Awful communication and can totally agree with all the other poor reviews below this. If landlords understood how bad these people are at their roles and customers services with high end properties is shocking.

Big shout out to Olivia as well, who I can put down as one of the worst people to have a CLIENT FACING job I've come across.

Please avoid this agency at all costs for tenants and landlords.

The service we received from Hastings in selling our house - on both the estate agency and legal side - was excellent. Very pleased with the quick, efficient and very helpful service

Throughout the sale of our Berwickshire house and the purchase of an Angus property, the Hastings team in the Duns and Kelso offices have gone out of their way to be helpful, running the extra mile when unexpected business needed to be dealt with. Ricky Hope and Donna Yeaman are highly professional, offering a first class service which resulted in a smooth process. Warmly recommended!