The team were professional and helpful and wanted to make sure I would be happy with the outcome (ring resizing) as my ring had an unusual band. The result is fantastic. You cannot see where they work... Voir plus
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The workshop remodelled/created a new wedding ring for me using the diamonds from my original ring following a botched remodel elsewhere. I was impressed by how knowledgeable and caring the staff w... Voir plus
L'entreprise a répondu
they were all amazing took the time to talk up through what could go wrong but nothing did, Ring was cared for and it was done within days, perfect fit would definitely use again. thanks
Exceptional service. An item of jewellery that’s been on your finger for decades is hard to trust to just anyone. Highly professional, friendly & knowledgeable, incredible expertise. I cannot recommen... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hatton Garden Workshop (www.hattongardenworkshop.com) is the UK's premier jewellery workshop, offering unparalleled craftsmanship and direct-to-customer goldsmithing services. Located in the heart of London's historic jewellery quarter, our expert team combines decades of traditional bench skills with modern techniques, ensuring every piece of jewellery is treated with the utmost care and precision. Because we truly care for our customers and understand the immense sentimental value behind every piece, we provide transparent, high-quality, and highly secure services. We specialise in fast turnaround times without ever compromising on quality. Our Core Specialist Services: Same Day Ring Resizing: Fast, precise, and secure ring resizing services completed on the same day for maximum convenience and peace of mind. Expert Ring Resizing: Professional adjustments for engagement rings, wedding bands, and vintage rings across all precious metal types. Jewellery Repairs: Comprehensive restoration, stone resetting, and repair services to bring your cherished, damaged pieces back to life. Jewellery Remodelling: Bespoke redesign services, transforming old, inherited, or unworn jewellery into stunning contemporary pieces. Wedding Band Melt and Makes: A deeply sentimental, custom service where we melt down your heirloom gold to craft bespoke, personalised wedding bands. At Hatton Garden Workshop, our reputation is built on trust, exceptional quality, and dedicated customer service. Whether you require an urgent same-day repair or a complex jewellery remodelling project, our master jewellers are here to help. We value your feedback and invite you to read our reviews or share your own experience with us below.
Coordonnées de contact
2a Bleeding Heart Yard, EC1N 8SJ, London, Royaume-Uni
- 02037802258
- info@hattongardenworkshop.com
- www.hattongardenworkshop.com
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4,9
Excellent
697 avis
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Great service and repair work
Great service and repair work, responsive and work of a high quality
14 janvier 2025
Réponse de Hatton Garden Workshop
Hi Tom,
Thank you for your kind words, we are happy to help!
Réponse de Hatton Garden Workshop
Hi Kate,
Many thanks for your feedback, we are very glad to hear that your'e happy with the service you received :)
Réponse de Hatton Garden Workshop
Hi Emma,
It's great to hear you are happy with the service you received from us. Do get in touch if you need us in future!
Excellent service
Helpful, transparent guidance before committing to the attempted repair. Final product finish exceeded my expectations!
14 janvier 2025
Réponse de Hatton Garden Workshop
Thank you so much for your kind review, we are happy to have exceeded your expectations! Let us know if we can help at all in future.
Great service
Very pleased with Hatton Garden Workshop’s work to repair and refurbish my rings. The team were super helpful and friendly. Overall - a very professional and customer-focussed service
14 janvier 2025
Réponse de Hatton Garden Workshop
Hi Emma, Thank you for your review and feedback. Its great to hear and I am pleased you have been happy. If we can do anything further to assist you now or in the future, please let us know.
Great service and quick turn around
Great service and quick turn around. I will definitely use it again in the future.
4 janvier 2025
Réponse de Hatton Garden Workshop
Hi Peter, Thank you for your review. That is great to hear and we look forward to welcoming you back in the future.
Fantastic trustworthy workshop
I don’t normally leave reviews but felt it important to give feedback because the team at the Workshop was FANTASTIC from start to finish. We were melting down my granny’s wedding band and my fiancés Dad’s wedding band, to make our wedding bands. We found the pricing reasonable, and nothing was too much trouble. Everyone we spoke to when discussing the melt and make, and when we were collecting, was polite and attentive. Also we left it a bit late but the workshop accommodated is and had our rings ready before Christmas. Can be a minefield but we would definitily recommend the Hatton Garden Workshop. And we LOVE the rings. Thank you!!
16 novembre 2024
Avis spontané
Réponse de Hatton Garden Workshop
Dear Kat, thank you so much for your review and feedback. Its great to hear you have been happy and it was a pleasure to be able to assist you both. I have to say I love the Melt and Make service and thinks its a brilliant way to bring both of your families together through re-purposing their old jewellery. We look forward to welcoming you back in the future and if we can help with anything in the meantime, please get in touch
Brilliant service from start to finish…
Brilliant service from start to finish - excellent care of a very delicate and old vintage ring restoring it to its very best and a resizing and setting of another ring, all steps explained in full and completed at a very fair price. Would highly recommend for all jewellery needs
21 décembre 2024
Réponse de Hatton Garden Workshop
Dear Xanthe, thank you for your review and recommendation. That is fantastic to hear. If we can assist you with anything in the future, please let us know.
Ring repair
Knowledgeable
Were able to express at a cost £100( this was important to me)
7 décembre 2024
Réponse de Hatton Garden Workshop
Hi Kate, Thank you for your review, I am pleased you were happy with our same day ring resizing. If we can do anything further to assist you, please let us know.
Very responsive and professional
Very responsive and professional. Wonderful workshop and high quality work and advice.
5 décembre 2024
Réponse de Hatton Garden Workshop
Hi Mike, Thanks for your review and feedback. We pride ourselves on our jewellery knowledge and expertise so thank you for your recognition. If we can assist you with anything further now or in the future, please let us know.
Réponse de Hatton Garden Workshop
Dear Customer, thank you for your feedback. We are pleased you were happy with your experience. If we can assist you with anything going forward, please get in touch.
Trustworthy
Great service. Friendly knowledgeable and helpful staff. Highly recommended.
6 décembre 2024
Réponse de Hatton Garden Workshop
Hi Jason, thank you for your review and recommendation. That is great to hear and we look forward to welcoming you back in the future.
Very friendly and helpful workshop
Very friendly and helpful workshop. Great people, fast and efficient service, good price.
28 novembre 2024
Réponse de Hatton Garden Workshop
Dear Mr Pitt, Thank you for your review and kind words, its great to get such feedback. If we can assist you with anything else in the future, please let me know.
Fantastic service
27 novembre 2024
Réponse de Hatton Garden Workshop
Dear Simon, thank you for your review and feedback. We look forward to welcoming you back in the future.
Thank you Mike! Great experience.
I had a great experience at the Hatton Garden Workshop last month, big thank you to Mike in particular who was extremely patient and helpful while I was choosing a new emerald to have fitted in my ring. I had many meetings with Mike until I was ready to choose the perfect one. The ring looks brilliant and has been fitted perfectly. I will be returning to the workshop to have some gold rings fixed. Thanks so much, Hannah
8 novembre 2024
Réponse de Hatton Garden Workshop
Hi Hannah, Thank you for your review. Its really good to hear you were happy and I am pleased I was able to help. If I can assist with anything else in the future, please let me know
I had my engagement ring repaired at…
I had my engagement ring repaired at Hatton Garden Workshop and was thrilled with the service! The team was professional, friendly, and clearly skilled. They explained the process clearly, and when I got my ring back, it looked as good as new. I highly recommend them for any jewelry repairs!
22 novembre 2024
Réponse de Hatton Garden Workshop
Hi Sienna, Thanks for your review and feedback, thats fantastic to hear. We look forward to welcoming you back in the future.
Brilliant work servicing an old engagement ring
Hatton Garden Workshop did a great job servicing my partner's engagement ring - which is over a century old. It came back in top shape so we're really happy with the service. I would definitely recommend using them!
13 novembre 2024
Réponse de Hatton Garden Workshop
Hi Luke, thanks for your review and feedback. Its great to hear we were able to help and that the ring came back to you looking so good. Whenever you think it needs another spruce up please get in touch.
Amazing work!
The staff at Hatton Garden workshop were very kind! After my gold necklace chain was accidentally cut at the hairdresser, they fixed it within 3 working days! They met with me immediately without an appointment, and took the time to look at my piece, consult with the person who would do the repair and do a quote so I could be sure I was happy to proceed. Once I received the final piece, you would never know it had been broken. Would definitely return if I needed something else fixed!
19 novembre 2024
Réponse de Hatton Garden Workshop
Hi Abigail, thank you for review, its always great to get such good feedback and we're really pleased we were able to help. Anytime you need any assistance with anything jewellery related please get in touch and we would love to help
Such a great reassuring and comforting…
Such a great reassuring and comforting experience .
My jewellery item which is incredibly sentimental to me – was very important - that I was going to place I could trust but also a place where I know that my jewellery item was handled with care.
I was served by a lovely gentleman in glasses and he answered all my questions.
My item was fixed on the same day very prompt! (Although I did pay the same day fee) .
Thank you for your wonderful service and I would highly recommend 🌻
22 octobre 2024
Réponse de Hatton Garden Workshop
Hi Tolu, thank you for yoru review and feedback. Mike, who you saw was really pleased to hear this and we are all thrilled you were happy. If we can do anything to assist you in the future, please let us know.
Fantastic adjustment of engagement ring
Naturally I was very cautious about who I chose to adjust my engagement ring size, but I'm so glad I went with Hatton Garden Workshop! They have an excellent reputation for a reason. The initial consultation was easy and extremely detailed, and they adjusted the size quickly and in time for my engagement party! The work they did was fantastic, I would highly recommend.
29 octobre 2024
Réponse de Hatton Garden Workshop
Hi Megan,
We are so grateful for your kind words, and that you were happy with the service you received! Get in touch if you have any other jewellery needs :)
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