Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
hauck group - All from one! Strollers and accessory are our plaisur! With highest quality, innovatice technic and modern designs, we make trends. More than 50 year experience, makes us to an competent partner for baby articles.
4,3
8 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good customer service from Megan when we had a faulty travel cot. Replacement sent promptly (which was unfortunately broken when we received it) but then sent another. If only all companies dealt with problems in this way.
I HAD A PROBLEM WITH MY TRAVEL COT, IT HAD SNAPPED IN THE MIDDLE, I HAD ONLY USED IT 3 TIMES, IT WAS ONLY PURCHASED IN MARCH.
AFTER CONTACTING BY EMAIL HAUCK UK, A LADY CALLED MEGAN EMAILED ME INSTANTLY ASKING FOR PROOF OF PURCHASE, I REPLIED WITH PROOF OF PURCHASE AND SHE INSTANTLY REPLIED BACK TO SAY THEY ARE SENDING OUT A REPLACEMENT AND I WOULD HAVE IT 2 DAYS LATER.
THE COT ARRIVED AS SHE SAID AND BASICALLY THAT WAS THAT.
ABSOLUTELY AMAZING CUSTOMER SERVICE FROM HAUCK UK AND MEGAN.
I CERTAINLY WOULD NOT HESITATE TO RECOMMEND AND I WILL BE PURCHASING MORE HAUCK UK PRODUCTS.
I am unhappy with my Hauck High Chair Alpha+. The chair is hard to clean after use and the velcro harness is unsafe for use.
We also purchased the additional plastic tray attachment which is way overdesigned and even harder to clean that the wooden tray it is supplied with.
In summary I don't think they test their products thoroughly and I don't think this is a good buy for a young and busy household.
Brilliant customer service, very quickly resolved a small problem with no quibbles.
Hauck is a terrible company never buy anything from them. It 'll Be bad quality and thier customer service agents will laugh at you. I bought thier pram , iy fell apart, yet I was blamed for it. They 'll injure a child with that shopper six they sell
I purchased a "Dream n play" cot for my grandson. After about 6 uses one of the arms would not click to form a stable side.
Rang customer service yesterday, Megan said they would send a replacement, which arrived a day later.(today)
What service, no dispute just dealt with it.
They do not deal with customers in any level. One of the wheel came of during using, because the metal piece they provided was not strong enough. I asked for replacing the piece, never get one. Now the biggest problem is that the plastic is not strong enough in the back wheels and when I use the break they break out, now not many left, so the break not working properly. This stroller is not safe for any children and should not be sold .
I bought a pram from this company and it was really bad quality - just fell apart. When I called to complain the manager was totally rude and just laughed at me. Terrible and distressing experience. DONT BUY FROM THIS COMPANY.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
