Hayfield Avis 

This is our 5th new build home and the design and build quality of the house is excellent. The aftercare service, fixing what few snags there were was excellent and point contact from Hayfield Luke, has been incredibly helpful and efficient at managing the different trades required to fix the snags.
Would we buy another Hayfield property? Yes.
The design is very good making effective use of space in the available areas; the kitchen appliances are good and ample storage. One niggle is that our detached garage is further away than most.
The air source heat pump takes time to get used to and get control off but is efficient and cost effective.

Overall we are happy with our Hayfield property and positive about our move to Bromham. Whereas occasionally in the buying process they went a bit 'corporate' on us, this was smoothed by Georgina who was great at filtering and explaining things when asked.

There has been and will be fixes required as with all new buildings, snagging occurs and gets remedied. So far Hayfield has done nearly all they have been asked in tidying or repairs as sub-contractors sometimes 'overlook' issues they leave. Overall the products are among the best we've seen. A lot of the credit goes to Paul the site manager who was very helpful in any interaction and helpful in advising on some technical aspects. A great addition to their team and hopefully appreciated because he communicates on a respectful human basis.

Still early days and aware that some issues persist for other residents. This is because we joined the estate late in the development so we're not fully aware of everything. We are aware unannounced layout changes have occurred and we had seen the negative aspects of that early on. But we are pleased overall to date and hopeful everything gets done.

You could do worse, but recognising a house is probably the largest purchase anyone will make, it needs to be good, future proof and right.

Hayfield Gardens staff are friendly & have given clear & regular information. Always get back to you with our questions asked.
We have a weekly update on our build with photos which is reassuring.

We went for a viewing today and the agent, Lauren, was absolutely amazing. She was genuinely warm, very knowledgeable about the development and other developments, was just perfect host in showing us the show home. We may likely not end up purchasing a property at the Hayfield lodge Cambridge but are impressed with the build quality and especially the customer service. Well done to all involved.

Georgina delivered exceptional service, supporting and guiding us from purchase to move-in. She handled our questions efficiently, went above and beyond her role, and even filled gaps left by our estate agents. Given our circumstances, her help was invaluable—she’s truly a great asset to Hayfields.

Product (i.e. property specs) and choice of house types/prices is outstanding, matched only by the engagement, support and clarity of information from Claire. The whole experience is ultra-professional and high-value.

Georgina and Claire looked after us extremely well during our enquiries about the properties available for sale. They provided us with all the information we needed to know about properties on sale. Wonderful experience at the show home.

From start to finish I can’t fault the whole house buying process with Hayfield. Hazel and Katy were amazing in Sales, but stand out for us was Luke who took over as our contact once we had exchanged. He goes above and beyond to do anything he can to make the process as smooth as possible. Definitely the Hayfield MVP. Homes are great quality and I wouldn’t hesitate in buying another Hayfield home. In the future.

Terrible. Quality is not as advertised and appalling customer service.

I am very impressed with the experience I received from Hayfield park. A thank you to the sales team who went above an beyond. As with all new builds, there were some snags but these have been dealt quickly, smoothly & professionally by our CC Manager Luke. He is an asset to Hayfields! Should the occasion arise I would buy another Hayfield home.

All throughout our process Luke has been absolutely brilliant.

We had received thorough fortnightly updates from the date of exchange all the way up to completion.

He has gone above and beyond to rectify any slight issues that we have had without hesitation and to the full extent.

His support has been exceptional and has made the house buying process a lot easier.

Could not fault Hayfield from the start to the end of our process with them.

Very good experience with hayfield very smooth though out.moved in very efficient only had a coupe of items to be sorted
Luke was top man he got it sorted very quick
And efficient
Would recommend hayfield to anyone top draw builder finishing top notch

I couldn’t be more happy in my new Hayfield home. From my initial visit back in July last year until now I cannot fault the care I have received. Samantha in Sales couldn’t have been more supportive & now Luke - Customer Care Manager - has been wonderful dealing with some small snagging issues & running through anything I needed refreshing on. Nothing has been too much trouble which I have really appreciated.
Thank you to the whole Hayfield team.

Our journey took two years to purchase our Hayfield home at Little Kimble, During this time Claire Sales Development Manager was along side us. Always there in support which appeared effortless ease. It made you feel as if you were the only ones purchasing. Nothing was ever a problem. During the later stages of our conveyancing Claire came into her own. if we wanted to know anything about our chain Claire was the one to ask.

We moved into our home at the start of January this year- we purchased a 2 bed Lulsey as first time buyers. We absolute love our house! All the little extras left inside on the completion day were such a lovely touch too. Luke has been amazing from start to finish with moving in, making sure we had all the extra paperwork we wanted and then being super thorough with the snagging process as well as always being able to answer any questions and always provide the best service. We also were super impressed with Gary who came to touch up the paintwork after the snagging. We can’t recommend Hayfield enough!

We recently visited the Hayfield site at Bromham ( 3 times ) with a view to buying a bungalow. Unfortunately for us we felt it was too close the A428.
However the service and professionalism afforded by Georgina on each visit was exemplary a, a credit your company, thank you.

Great service. Very happy with our new home. Special mention to Marc who went above beyond with our snagging list. All addressed to our satisfaction.

Looks like after Hayfield finishes selling houses in one development they don't care about the problems that arrise afterwards. Come and see Hayfield Walk in Hanslope.
We bought a house almost 2 years ago and we have road works ever since we moved. They didn't finish installing some street lights. And nobody tells us what is happening, the road works are still there and they won't come finish them!

I posted this review 2 months ago and it is still the same, nothing happened, even though Hayfield mentioned they will solve it in the next few weeks. Does 'few weeks' mean few years?

We purchased our Hayfield home in April 2024 and have been very happy with it indeed! We employed a professional snagging engineer and the organisation of the clearing of the snags was excellent and Hannah has always responded very promptly and professionally and Steve the “handyman” is most competent and caring, we could not ask for more!

We fell in love with the Bromham development last year and finally moved into our new home in October. We had a couple of little snagging issues when moving in but Luke was great and was there to greet us on moving in day. He sorted any issue we had quickly and was really friendly and approachable and went above and beyond to make sure we were happy and is always there for us if we need anything. Luke also did a show around in the house once we were in and showed us how everything worked which was really helpful. The quality of the build is great and it's the extra little touches that Hayfield put in to the designs which made it better than other new homes sites we had seen. The estate is not over crowded like other sites and is spacious and well laid out too. We really love our new home. Thank you Luke and thank you Hayfield.