HBH Woolacotts Avis 

Our existing washing machine became faulty,the insurers count come until the 17th after several phone conversation, we decided to ring HBH woollacot Plymouth Their attitude to my problem was first rate and they come to our rescue delivering the new machine on the 12/12/24 and fitted it. I spend 50 years plus in customer service operations! This is GOOD customer service thank you woollacots

Fantastic service from James and Jon at HBH Woolacotts Plymouth. Removal and installation of a dishwasher. Very friendly, helpful and efficient service. Would thoroughly recommend 😁👍

My parents had to buy a new tv and went to woolacotts Bude. They said delivery would be Monday but as they knew my parents and that in their 80s they relied on the tv they would deliver the same afternoon and set up everything for them. I cannot express how grateful I am and they are for such kindness!!! Thank you so much. I love that there are still shops that help the people in their community. Wish there were more

Excellent company to deal with. Competitive prices and great customer service.

If you want something cheaper you could probably find it elsewhere but for customer service, I don't think you can beat HBH Woolacotts.

Five stars for choice; five stars for value; five stars for customer service and five stars for advice and expertise. Over all then, five stars. I wouldn't go anywhere else.

Great friendly helpful staff at St Austell and a great price on a new bean to cup coffee maker. A returning customer and very happy to support this local business as it takes on the big names!

The staff at H B H Woolacotts in St. Austell have gone above and beyond with their customer service. The guys that installed our double oven did a great job, showed us how it worked and came back to upgrade the electrical cable on a second visit. This branch was recommended to us by a very satisfied neighbour and we will be more than happy to do the same. Thank you team!

Fantastic delivery and installation of my new washing machine and toke old one away such a good service

Our office monitor decided to stop working, so ordered a new 50" LG Smart TV on line at 9.15am, and it was delivered by 11am.
We have used HBH on many occasions in the past, and have always received the best service you would want. Most of our kitchen appliances at home are purchased from HBH, and when our customers require larger CCTV monitors, we always purchase these from here too.
Very highly recommended.

Went to the Royal County Showground in Wadebridge for HB Woolacotts HiFi/Home Cinema show. Very impressed with the LG G4 77” which we subsequently purchased. Many thanks to Geoff (Branch Manager) for his extensive knowledge and the young lad demonstrating the TV (sorry didn’t get your name!) Very impressed with Sean and Matt (Plymouth store) who punctually arrived, installed our new TV, explained how it worked (no mean feat as we have separate HiFi/Home Cinema components linked into the TV) and above all left no mess! Thank you guys! Absolutely stunning TV!

Had an issue with a repair that was long standing, however spoken with the store manager at St Austell ‘Tony’ very nice man and very apologetic to our situation and took responsibility and ownership. Very nice guy and felt that our issue was acknowledged, thank you and I would ensure that we return as customers. Really appreciate the phone call back to listen to our experience that’s extremely good customer service.

We have shopped in Liskeard and Plymouth, excellent service in both stores, friendly and knowledgeable staff who always make the time to serve you. You never feel rushed and always come away with right product for your needs.

Tony & Ross are a credit to the company. Very friendly and professional delivery drivers that were very patient and courteous with me despite the fact i kept them waiting for 20 mins.
I will buy all my future electrical goods from HBH Woolacotts. We are lucky to have a firm like this locally. Buying off the internet is a false economy anyway - Woolacotts dont charge you a delivery fee and you simply will not get the level of customer service you get from here. For example : I placed an order for a tumble dryer online with them and within 10 mins a representative from Barnstaple called me to arrange a convenient delivery time at no charge. Brilliant.
Job Ref : 7252050

Recently contacted the Barnstaple store who were friendly, efficient and so helpful! Particular thanks to Mike & Helen and others who I spoke with… excellent customer service and will most definitely recommend. Supplied, delivery and installation all 100% and great in these times to get such a personal touch… thank you..

Excellent products are sold here in Bude!
My ‘fake’ black wood burning stove/electric fire is now 35 years old!
Thank you Woolacotts!

Their staff and service you get are too notch, well happy 😁

I have used Woolacotts Bude for many years. I have always been very happy with the service I have received.
I recently purchased a new hoover but needed some help with the direct debit so I popped in today and was served by GUS who was friendly and really helpful and sorted everything out for me. Great Service, Thank you

I ordered a new washing machine, having been given some knowledgeable advice from Sam at your barnstaple shop. Very impressed. It was delivered today, the old machine taken away and my new one fitted. Both delivery men polite and helpful in answering my queries on a couple of things. I will not hesitate in using this company again when I need an electrical appliance replaced. Thank you. An excellent service.

My under warranty record deck died and needed warranty repair. On its return it was damaged by the courier although working. After discussions I was able to trade it in and change to another model by adding the difference. Yet again, Dan's experience in the field came to the fore and I now have a better deck that sounds much better than the previous which goes to show the value and knowledge of trained staff is paramount. The service I received was over and above what I could ever have expected. Thank you.