Dolphin Appliance Care Limited Avis 

ECP EXTRACTOR BROKE DOWN AFTER 1 WEEK. MAYBE NOT THE FAULT OF YOUR MECHANIC. POSSIBLE IT WAS FAULTY EX WORKS!!!!
WOULD LIKE YOU TO ARRANGE A F/u VISIT TO REPAIR. THANK YOU. GRAHAM FORD. FORNCETT.
NR16IJB. JOB NUMBER 411578.
SAT 17/10/2026

Really quick service only called today and come straight away,same day. Aaron was lovely polite man explain what was happening and going to happen very happy with the service

We had a problem with our washing machine flooding the floor! We reported the problem and was informed the time of day the engineer would arrive. He arrived and had a very pleasant manner and soon fixed the problem, he explained what the problem was which was good to know what the issue was.
Would definitely recommend this company, very easy booking an engineer and getting it sorted quickly. Thank you.

Aaron has had to visit a couple of times for different parts for my tumble dryer. He has always been friendly and professional. explained everything even breaking down the jargon for me.

Engineer was quick and efficient. Explained the problem and was very helpful.

Great company. Very prompt. Keep me informed all the way.

Both engineers who attended were polite, professional and extremely efficient. Joshua came out initially and quickly diagnosed the issue with my Hisense French door fridge freezer. Within a week, Aaron returned with the correct spare part, fitted it promptly and had everything completed in no time.

I was extremely impressed with the service and would highly recommend Dolphin Appliance Care.

Aaron was very courteous and got the job done quickly thank you

Nice fella named Andrew has just been and fixed our fridge freezer, very friendly, great service 👍

Engineer was fab kept me informed about timings arrived when indicated swift repair of my washing machine.

Engineer very pleasant, informative and helpful, arrived 5 mins early. Checked machine details, then checked and diagnosed the drum/spider problem and checked the debris from the filter. More photo evidence of his findings sent in his report and costings, informed me the insurance company would be in touch same day or tomorrow. 1 hour later insurance company informed me the machine is being replaced and all I have to do is choose from their list, found the similar LG that we wanted and placed my order. Can you get better service than this, I doubt it! Thank you to the engineer and Dolphin Appliance Ltd for their excellent service!👍👏👏👏 😁Happy Customer!

Aaron was very professional and polite, thanks

Aaron and his colleague (didn’t catch his name) both came to fix my American fridge freezer yesterday. They were polite, friendly and efficient. They were really good with my dog Teddy, he absolutely loved all the attention they both gave him.

Louis attended today to fix our dish washer on behalf of another service provider.

What a very polite helpful and took time to explain the problem to me.

Fixed it in good time.

Excellent service from Louis, very helpful, explained everything, and solved the problem quickly. Happily recommend Louis and Dolphin to anyone.

Messaged the engineer straight after he messaged me a time slot, he didnt reply but it does say that he’s read my messages ( twice ) no reply.
He calls and says he’s outside and no one is at the property, i explained i am 5 mins away I needed to collect medication for my daughter.. he said he wont wait 5 mins and needed to go. He was rude, never replies, i tried calling him loads of times and nothing, very bad customer service

After being continuously letdown by the engineers for my branded washing machine. Aaron literally saved the day explaining the problem and what he was doing the whole time was great to chat to and fixed my washing machine after not having one for a month I can’t thank him enough.

Dolphin have been the approved repairer for several times for me. Generally the engineers are not great at listening to the issue when you report what’s been happening or they visit without the require parts despite it being very clear what the issue is. Also getting quick appointments is often difficult and you often have to wait over a week or two, or they will randomly ring and offer you an on the day visit which is tricky if you work. However my repairs always eventually get sorted but just these issues being resolved would be great!

Visited six times with no extra charge to fit numerous new parts until combi oven fully functioning again..

Really happy with the service from the tumble dryer engineer. He was extremely helpful, friendly and professional from start to finish. He took the time to explain everything clearly, couldn’t diagnose the problem as it seems to be an intermittent fault.
Would definitely recommend his services and wouldn’t hesitate to use him again. Excellent service!