We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn'... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a quest... Voir plus
L'entreprise a répondu
i dont ever leave reviews but in this instance i will, from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have, not... Voir plus
L'entreprise a répondu
I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- aussi dans
- Fabricant de matériel médical
- Fabricant de technologies médicales
- Groupe médical
- Magasin de matériel médical
- Matériel et équipement d'hôpital
Écrit par l'entreprise
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Coordonnées de contact
7-11 Holywells Road, IP3 0DL, Ipswich, Royaume-Uni
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
4,7
Excellent
146 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service thank you!
25 mars 2024
Avis spontané
Réponse de HCE
Hi Rachel, we're glad to hear you had excellent service. Thank you for the review.
An excellent company to deal with
An excellent company to deal with. As a private customer we purchased a Philips Defibrillator from HCE. It was securely and quickly delivered but we had an issue with the short expiry on the ‘pads’.
One call to HCE and pads with a 2026 expiry date were quickly sent to us. Again, by secure courier.
Can’t fault such impressive service.
Many thanks.
1 mars 2024
Avis spontané
Réponse de HCE
Hi Nettie, thanks for this glowing review, we're extremely happy you were satisfied with the service received. HCE Team.
Excellent Company
Excellent Company. Product as described, plus fast delivery.
23 février 2024
Avis spontané
Réponse de HCE
Thanks Michael, we appreciate the positive review. I'm glad you had a great experience. HCE Team.
Great quick efficient service
16 janvier 2024
Avis spontané
Réponse de HCE
Hello, thank you for the kind words. We're glad the service you received was positive. HCE.
Réponse de HCE
Thanks for your review. HCE.
Easy to use website and very prompt…
Easy to use website and very prompt delivery
10 janvier 2024
Avis spontané
Réponse de HCE
Hi Lesley, thanks for the positive feedback. HCE Team.
Speedy response
2 janvier 2024
Avis spontané
Réponse de HCE
Thanks Elizabeth, our team are always on hand to help. HCE.
Very happy with purchase
Good quality and for a good price too. The website was easy to use to find what I wanted. Would definitely recommend, pleased with the results.
13 décembre 2023
Avis spontané
Réponse de HCE
Hi Roger, thanks very much for your review! We appreciate the positive feedback, it's great to hear that you're happy with your order. HCE Team.
I bought an ELI 230 wireless ECG for…
I bought an ELI 230 wireless ECG for clinical use. The order process was generally good although it took a while for the equipment to arrive (the carry case was out of stock) and I only have 10 clips for the ECG tabs rather than the 12 I need to run a 12 lead ECG! Also, there are no attachment stickers included to get started. I will drop HCE a line to see if they can correct this.
4 janvier 2024
Avis spontané
Réponse de HCE
Hi Tim, thanks for your review. We can certainly rectify this for you, if you could please drop an email to returns@hce-uk.com with details of your order and our service team will correct this for you. Thank you for using HCE.
Excellent speedy service
8 décembre 2023
Avis spontané
Réponse de HCE
Hi Jackie, thanks very much for your positive review. We'll pleased you were happy with our service. HCE Team.
Order was delivered very quickly
Order was delivered very quickly. I was very pleased .Thank you
6 décembre 2023
Avis spontané
Réponse de HCE
Hi Mauren, thank you for the review. We are very pleased that you were happy with the order. HCE Team.
A day later than expected but seems to…
A day later than expected but seems to be well built, durable and reliable. Saving the VAT by having one of the listed illnesses or injuries is a big plus point. Bonus points to HCE for pointing that out. 22
21 novembre 2023
Avis spontané
Réponse de HCE
Thanks James, we appreciate your feedback. HCE Team.
Réponse de HCE
Hi Peter, thanks for your positive feedback. We're pleased you had excellent service. HCE Team.
Réponse de HCE
Hello, thanks very much for your positive feedback. We're pleased you had a good experience with us. HCE Team.
Great website
Great website. Easy to navigate and use. Great prices and speedy delivery. Customer service was great too. Would order from this company again.
26 octobre 2023
Avis spontané
Réponse de HCE
Hi Joanne, thanks for your kind words and positive review. We're pleased you had great service. HCE Team.
Quick delivery as requested.
Quick delivery as requested.
Special mention to Connor, thank you for all you help and advice.
13 octobre 2023
Avis spontané
Réponse de HCE
Hello, thank you for you positive review. I'll pass on to the team your special mention. Regards, HCE Team.
Great Company
I purchased a stethoscope from this Company - very fast delivery, great product (exactly as described) and at a really competitive price - will definately be using this company again
10 octobre 2023
Avis spontané
Réponse de HCE
Hello, thank you for the positive review. We're glad you had a good experience with us. HCE Team.
Placed an order for their website which…
Placed an order for their website which said equipment in stock. Delivery within 2-3 working days. After 5 days when querried I was told it will take upto 10 working days. I was also told that they are not keen on my order because they have under charged me.
4 octobre 2023
Avis spontané
Réponse de HCE
Hi Parmeet, I'm sorry for that, the item you ordered was out of stock so delivery would be longer than the typical 2-3 working days, as advised on the individual product page.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.