HCR Law Avis 

Nil stars disgraceful firm overcharging for poor advice from me too!
Do not use this company / firm they are not a good law firm they really need to be shut down by the SRA. I have suggested this to them given the over 77% of people think they overcharge and give poor advice and do not have any customer service at all. They ignore your calls and emails and are just a disgraceful firm. Warning Do Not Use!

An absolute stain on the face of UK Law… they clearly deliberately scrape the bottom of the barrel for employees!

God help anyone that ends up involved with this firm because you are in for a world of stress. Get ready for them to ignore phone calls, deliberately vague emails, lies lies and more lies.

We had the pleasure of dealing with Rhonda… if you hear her name mentioned it’s best to run for the hills! The sooner she is struck off the better, but after dealing with them she might actually just blend in with the crowd!

DO NOT USE!!!

I agree with all the other 1 star reviewers on here. This company takes your money and provides no service. The advice is basic and the charges spiral out of the customers control. When you approach them about this they are difficult and demanding. There is no customer service at HCR Law. Money grabbers / they overcharge people / They drag out your case as long as possible to gain charge you more. My case was for child contact they were useless I had to sack them in the end and go to a proper law firm. JL

Low quality law services!
Very poor advice
Very over priced
Do not use this poor quality company.
Read all the reviews on here they are 90% poor and for good reason.
I have reported them to the Law Society.

James Osborne is, in my opinion, the best Family Law specialist in Worcester. He and the team helped me with a Childcare dispute and the service and representation was first class. I highly recommend this professional firm of solicitors and will be forever grateful for the positive outcome.

Dear HM Courts and Tribunals Service,

I am filing an official compalint against the baliff David Asker issued by HCR legal physically attacked and grabbed me aggressively and humiliated and verbally abused me in an eviction which he failed to give me a two week notice. I have filed a police report about thr abuse he was constantly shouting verbally abusing me and threatening to arrest me when I was packing and following the orders to leave. I will not be abused and this is all on camera. I never got the two week notice to vacate I got very sick almost to the hospital and pass out and I will do a claim in court against this disgusting, abusive baliff who abused me at xxxxx I was given NO two week notice and no document in advance or I would of been prepared to leave!! This is breaking the law!

I am claiming compensation from the abuse I went through and being verbally and physically attacked by this baliff for 4 hours!

I did not get a prior two week notice or I would have left the property by then!!

Extremely rude staff, I would not recommend using this company to anyone. Spoke to a senior member of staff in residential at Cheltenham and they were very rude and unprofessional. Avoid at all costs.

Exceptional support and care throughout the whole of the conveyance process by John Banky, Reading. This is the second time of using hcr, Reading, and we cannot fault them on either occasion. We received personal support, not a team of strangers. Ours was not a straight forward process and the depth of knowledge was impressive - thorough - professional. We were always kept informed. We cannot thank John Banky and his team enough for steering us through complicated waters!! I was dreading the final invoice but it was incredibly fair. We were not "ripped-off" or taken advantage of. Not all solicitors are equal - these are the best. We would not go elsewhere! Thank you hcr.

The staff at HCR Worcester are some of the most obnoxious, unprofessional, rude and incompetent legal staff I have ever had the displeasure of working with. They provided little to no information, were terrible at communication, were very slow and could never answer simple enquires. The only thing they seem to be worried about is charging through the nose for a non existent service. They couldn't even answer simple questions - then had the nerve to charge for emails which simple stated they couldn't answer any of the enquires! In the end, I was forced to seek legal advice from other firms which contradicted the information given by HCR. It very much feels like the "advice" they give is aimed at making the most money possible out of you, rather than being the best course of legal action. I suggest you save yourself a lot of grief, time and money by avoiding this firm at all costs.

Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate.

The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement.

She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc.

Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element.

Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.

First time dealing with HCR and I was appointed Maria Hearne to represent me in a property matter. She was absolutely incredible. Fast acting, extremely precise and attentive. Will be using HCR (Maria) to look after me again.

It's been some time since HCR Cheltenham represented me for the financial part of my divorce 2018 and again in 2022. It was a complex case. But I would like to say they were fantastic. Particularly Carolyn Green, James Shorrock & Andrew Morris. I felt valued and listened to and they went out of their way to help and get the best outcome for me and my children. The costs were laid out and they stick to them. I wouldn't hesitate to recommend them and thank them for all they did during those stressful years.

I wouldn't recommend HCR to anyone, they have been very unprofessional and stroppy. There was a lack of financial advice, we had to Google everything by ourselves to make sure we didn't end up paying for random policies. Communication was very shocking and frankly, I regret ever going with HCR

Please stay away from this company, they will lie to you to get the sale and then trap you with extortionate fees. I met Shereen for an initial consultation then later realised she had billed me £235+VAT which I was not informed about at any point prior to my meeting with her. She initially quoted me £1500 for all work to be done and a cap to be put on however I later received a bill of £6000. She also charged me for a call she made to me to apologise for not meeting her commitments of delivering as she had promised on four consecutive occasions. I also had to rectify a huge number of grammatical errors and then supervised the changes with her as she had found it difficult to make the changes by herself. It seems they get the work done by junior team members however bill us the rate of the work of a senior associate. Very unprofessional. Please read the other reviews and stay away from this firm especially Shereen Chohan. I wish I never had any interaction with HCR. ALSO, the invoices they send us are not calculated correctly, very concerning that they cannot add two figures together without overcharging. I will be taking my case to the Ombudsman.

Not pleasant to work with and not effective - associates are junior and not brillant, but way too confident... Pass your way, there is a better choice.

The worst and most obnoxious bunch

The worst and most obnoxious bunch in Worcestershire. Arrogant, self-righteous, rude and totally unprofessional. An absolute disgrace to the legal profession. Self obsessed with their pretentious parking rights in the car park at the rear of their property. Shame on them. Their private parking permits are totally UNENFORCEABLE, please ignore requests for ANY payment. Lobby local MP and Council for abuse of power@ Utter disgrace !!!!!

Poor overall experience, accuracy issues which is really poor offering a service like passport/visa applications. Lack of accountability, still waiting on a resolution. Paid £400 for a service I ended up fixing personally due to their miscalculation…

Expensive and very very slow. Important legal documents sent in by regular mail and ended up being slung in next doors' porch - very poor. They would not be my choice.

My first dealings with buying a house left me empty and disappointed with the service this company provided.
Started with the Ross-on-Wye branch losing our first payment,
6 weeks later the files for our purchase and sale were sent to two other offices instead of keeping them together. No apologies forth coming, just excuses.
Various excuses for missing deadlines and even got the taxes wrong at the end ,and had to come back to us to bail them out of the mire to claim it back.
Ì wouldn't recommend them to buy or sell a wheelbarrow..

Wldnt give 1 star but have to
Can only repeat previous reviews
BEWARE, UNPROFFESSIONAL
CHARLETONS