I called in response to their television commercial, requesting to have the catalogue and samples sent to my home. Then the representative tried to sell me their products for $50 saying it was a “ spe... Voir plus
L'entreprise a répondu
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I called in response to their television commercial, requesting to have the catalogue and samples sent to my home. Then the representative tried to sell me their products for $50 saying it was a “ spe... Voir plus
L'entreprise a répondu
Not overly impressed so far. Started using this company in February of 2024. First order seemed smooth enough. That being said, getting another order has been a nightmare!!!!! 12 times my doctor o... Voir plus
L'entreprise a répondu
I've been using this company for over 3 years now. Not only do they have excellent customer service but other companies should find out who they use to train their employees. I have never dealt... Voir plus
Need to return these. Leg elastic way too tight--cuts off circulation. Couldn't reach customer service representative on the phone. Need a return label. Tried only one pair with a clean pad insi... Voir plus
L'entreprise a répondu
Informations provenant de diverses sources externes
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging.
HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
9385 Dielman Ind. Dr., 63132, Olivette, Etats-Unis
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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The best! When the carrier delivering the order lost my mother's order, HDIS shipped a replacement overnight at no extra cost! Great selection of supplies.
HDIS is a great store with many products to choose from. Everything I have bought is very good quality.
There shipping is fast and discrete.
There prices are very good also.
Customer support is very helpful.
Thank you !!
I'm very happy with HDIS and my purchases that I have made. You can call me "One Happy Customer"
i must say that after trying every pad in the world, I was absolutely impressed with your product. they really work!. i ordered on the phone and had the pleasure of speaking with a rep levern tappin. he was so helpful and made me feel comfortable discussing my problem. i also got a nice handwritten thank you note from him. he is one of the reasons that I am a returning customer.
Very pleased with the assistance given by Acct Rep Kerry. Know what was needed and the order was on the way same day. Am satisfied with the products ordered and will reorder soon.
I like the products but can never get into my account. so now I shop somewhere else.
Given enough time, mistakes will happen. After years of buying from HDIS, I experienced the first shipping error. A rare issue after several years.
This is when you find out how good a supplier is; not when all goes well, but when it does not.
HDIS resolved this problem promptly, during the Covid crisis, and at no cost to me or argument.
HDIS IS the definition of customer service. I can offer the highest recommendation for HDIS customer service.
I'm pleased with the speed of getting my products in the unmarked package. The price is right and products are great
I was really pleased at how fast my order came to me
5 stars. You are always helpful when I call or chat. My orders are on time and correct and your suggestions are great.
Delivery was really quick and the item ordered was exactly as advertised!!! The rails helped my 95 yr old Dad get up from the toilet easier and unassisted. Thanks so much!!!
With the "shelter in place" order it is very easy to get the products that my MIL needs without leaving the house. Thanks for being there! Janet
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