I called in response to their television commercial, requesting to have the catalogue and samples sent to my home. Then the representative tried to sell me their products for $50 saying it was a “ spe... Voir plus
L'entreprise a répondu
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Not overly impressed so far. Started using this company in February of 2024. First order seemed smooth enough. That being said, getting another order has been a nightmare!!!!! 12 times my doctor o... Voir plus
L'entreprise a répondu
I've been using this company for over 3 years now. Not only do they have excellent customer service but other companies should find out who they use to train their employees. I have never dealt... Voir plus
Need to return these. Leg elastic way too tight--cuts off circulation. Couldn't reach customer service representative on the phone. Need a return label. Tried only one pair with a clean pad insi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de sous-vêtements
- Fournisseur d'équipement de mobilité
- Marché en ligne
- Magasin de vitamines et compléments alimentaires
À propos de HDIS
Informations provenant de diverses sources externes
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging.
HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
Coordonnées de contact
9385 Dielman Ind. Dr., 63132, Olivette, Etats-Unis
- 1-800-269-4663
- custcare@hdis.com
- www.hdis.com
2,2
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7 k avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everybody wants a pat on the back.
I appreciate that you had what I needed and responded as quickly as you did, The bed pads are of great quality and are saving me from extra work as I try to care for my disabled daughter. However, between shipments from everywhere as I try to get the supplies I need, it becomes quite tedious to critique each company after each shipment. If I return and order again, that should tell you something. If I haven't sent anything back or haven't called customer service to complain, that should tell you even more. Once should be enough of a pat on the back.
4 avril 2020
Avis spontané
The pillows we got were so hard to…
The pillows we got were so hard to sleep on. Very hard, couldn't get to sleep on them. Bad
bad, bad.
4 avril 2020
Avis spontané
Excellent service
4 avril 2020
Avis spontané
Need to return these
Need to return these. Leg elastic way too tight--cuts off circulation. Couldn't reach customer service representative on the phone. Need a return label. Tried only one pair with a clean pad inside. No, I am not sick or infectious. Am an elder staying in with only controlled contact with medical helpers. Please send return label to my email.
Elaine
4 avril 2020
Avis spontané
Réponse de HDIS
Hello Elaine, A customer service team member will reach out to help you in the return process. Phone lines have been very busy during this time and we are making every effort to answer every call we can. We do also have a customer service email listed online, it is custcare@hdis.com . I have forwarded your comment to our team. We hope this helps.
so far so good keep giving the coupons…
so far so good keep giving the coupons and always free shipping
4 avril 2020
Avis spontané
My order arrived later than first…
My order arrived later than first stated-- but other than that, given the covid 19 situation's impact, it was a great expetience
3 avril 2020
Avis spontané
I find the website a little difficult
I find the website a little difficult. Iknow exactly the product I want, but have a hard time locating it.
3 avril 2020
Avis spontané
their products are great and they come…
their products are great and they come quickly
3 avril 2020
Avis spontané
Excellent on all counts
Excellent on all counts. The fit of these briefs is wonderful, as is the absorption. They are comfortable to wear (best kept in place by a sturdy pair of underpants). The company's customer service is excellent: when the carrier misdelivered my order, the company immediately shipped me a replacement.
3 avril 2020
Avis spontané
Thankful at this time we are able to…
Thankful at this time we are able to get these supplies delivered!!!!!
3 avril 2020
Avis spontané
My first order ever
My first order ever. Once I received your catalog. I will surely use your services.
3 avril 2020
Avis spontané
The Tena pants are very good
The Tena pants are very good, but the price seemed to be way too high! A box of other brand packages of 32 are only about $15.00 and these were $51.00. Was i priced right? I would otherwise give them 5 stars. I'm afraid I won't be able too order any more at that price.
2 avril 2020
Avis spontané
Fast delivery of great products.
2 avril 2020
Avis spontané
Super fast shipping
Super fast shipping, nicely packaged and a great, convenient product. Highly recommend.
2 avril 2020
Avis spontané
Ladies Panties For Incontinence
The ladies panties for incontinence problems works extremely well. I place a pad in them for extra protection at night. I highly recommend.
2 avril 2020
Avis spontané
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