Hdlondonart Avis 

240
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely love this piece from HD London Art. The colours are so soft and elegant, and it fits the room perfectly. It looks even better in person and has really finished the space off nicely. The qua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love our new wall art ,look beautiful . Miss understanding with our delivery but contacted HD London art and was resolved straight away . First class service .

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so happy with my picture. Excellent Quality and great value . The detail of the landscape and colours are beautiful. Quick service with regular updates on delivery . I would highly recommend this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with our artwork from HD London Art. The artwork itself is fantastic and we’re absolutely delighted with it. Customer service throughout the whole process was excellent. We did exp... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(240)

93 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The artwork arrived well-packaged with…

The artwork arrived well-packaged with protective layers, ensuring no damage. Shipping was quick, and the seller provided excellent communication throughout the process. Overall, this canvas print exceeded my expectations in quality and design. It’s a fantastic addition to my home, and I highly recommend it to anyone looking for affordable yet high-end wall art.

30 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review Liam!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Noté 5 sur 5 étoiles

I absolutely LOVE these canvas’s the…

I absolutely LOVE these canvas’s the quality is fab and the abstracts are stunning

14 février 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review Yvette!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Noté 5 sur 5 étoiles

The most STUNNING artwork

The most STUNNING artwork.
So pleased with my framed canvases, they elevate my home and the frames are amazing quality cx

7 février 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review :) This helps us more than you could imagine

Hope to see you back at HD London Art soon!

Kind regards,
Alistair - Director, HD London Art

Noté 5 sur 5 étoiles

Very trust worthy Company

HD London went above and beyond to help me with my order, they are very efficient and trust worthy. Artwork is lovely.

3 février 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review :) This helps us more than you could imagine

Hope to see you back at HD London Art soon!

Kind regards,
Alistair - Director, HD London Art

Noté 5 sur 5 étoiles

Adore my 3 new canvas’s

Adore my 3 new canvas’s, the picture doesn’t do them justice. Fabulous thank you

4 février 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review :) This helps us more than you could imagine

Hope to see you back at HD London Art soon!

Kind regards,
Alistair - Director, HD London Art

Noté 5 sur 5 étoiles

Absolutely LOVE my new framed canvas’s…

Absolutely LOVE my new framed canvas’s from HD London. Wouldn’t get them from anywhere else. Amazing customer service, fast delivery and over all a good experience. They match perfectly in my home and everyone passes compliments about them!

24 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

AMAZING

An amazing experience from the get go. The quality of the pieces is amazing and the delivery was super fast. Great communication from the brand and I will 110% be ordering from them again in future - couldn’t recommend anymore!

27 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

I absolutely love my canvas pictures…

I absolutely love my canvas pictures they have made my living look so much better and thank you Hdlondonart for great a service and delivery. I highly recommend this company to anyone, very professional in every way.

29 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

I’m absolutely obsessed with my…

I’m absolutely obsessed with my canvases, they have really transformed my room! They came so well packaged too - would definitely recommend!

28 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

set of canvas

I recently received a set of canvas and I couldn’t be happier. The craftsmanship and attention to detail are evident, giving the piece a premium feel. The canvas has completely transformed the space, adding a touch of elegance and charm. Thank you, I recommend them to anyone looking to enhance their home decor!

22 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

Beautiful Artwork@affordable prices!

I highly recommend Hdlondonart They have a wide range of different type of artwork to cater to different audiences! If you're looking for unique and beautiful artwork, you should definitely check them out!Their customer service is also top-Notch!

22 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

Excellent customer service and high…

Excellent customer service and high quality frame and print which looks perfect in my home!

22 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

The most beautiful framed canvas

Recently received my absolutely beautiful framed canvas and it arrived quickly and packaged amazingly! Lovely friendly team and the most gorgeous products. I will most definitely be ordering from hdlondonart again and I highly recommend them!

22 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

Beautiful Art, great frames and fast delivery

The delivery took four days after ordering on a weekend, but it was absolutely worth the wait. The pieces look stunning on our wall, and we've already started browsing for our next set. I’d definitely recommend this site to a friend.

14 décembre 2024
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

Gorgeous prints

The delivery took 5 days, which is completely understandable given the busy Christmas period. Throughout the process, I was kept updated with frequent communication, which made me feel valued as a customer.

6 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

I was very happy with my purchase

I was very happy with my purchase. I was worried about the colours not being the same as online but it was a perfect match. There’s very minor damage on frame corners but nothing major that couldn’t be fixed.
The quality is very good and I would purchase from HD London Art again

17 décembre 2024
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review - hope to see you back at HD London Art soon! :)

Noté 5 sur 5 étoiles

BEAUTIFUL ABSTRACT PRINTS

Ordered two abstract sea prints as a finishing touch to my Hampton/Maine themed lounge after many months of trawling the Internet. The size and quality looked just right.
The order was placed with Hdlondonart on 10th December with guaranteed delivery before Christmas, however with no further contact re my order I contacted Hdlondonart by e-mail 10days later and I was assured by the company my order was with the delivery company. On tracking I could see my consignment was with the delivery company in Glasgow on
Sat 21st December with no further movement over the weekend. I was concerned as I was due to be away on 24th Dec and didn't want my consignment left at my door and open to the weather over Christmas. I e-mailed Hdlondonart again and received a kind reply from Alistair, Director to confirm my delivery would be with me by Mon 23rd, also received a text message from delivery company on 23rd Dec to inform consignment was out for delivery. Delivery made as text by early afternoon.
I am absolutely delighted with the abstract calm sea prints in a wooden white frame - good quality and they are just PERFECT
Thank you Alistair, Hdlondonart for keeping in touch with me during the worrying delivery process.

23 décembre 2024
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Many thanks for the positive review. Glad you enjoyed the final product - hope to see you back at HD London Art soon!

Kind regards,
Alistair - Director

Noté 1 sur 5 étoiles

Awful all round - avoid

Product not delivered in specified time frame. Had to resort to instagram messaging to get a response. They made excuses about it being busy over Christmas (despite ordering before this). Still no update was given as to when I would receive my order. Chased again, was offered a refund. Didn’t want a refund wanted the products I’d paid for. Heard nothing and then was ignored again until I messaged the MD directly (in the hope I’d get some help from someone in charge) he proceeded to say it was strange and personal that I’d contacted him directly. Accepted a full refund offer in the end as couldn’t be dealing with the terrible service and attitude much longer.

MD Alistair proceeded to send me stats on their success and how they meet their delivery slots 99% of the time, how they have had 10,000 customers in 4 years Didn’t ask for any of this info , nor do I care. I just wanted the products I’d paid for and to be treated with some customer service but it would appear a huge ego is in the way of that unfortunately.

Edit - after reading the response.

I have the screenshots of the one message I sent to your ‘hidden’ instagram (not a thing by the way). It stated- ‘ Hey. I think I’m messaging the right person. I’m waiting for my order from HD London Art and nobody is coming back to me. I ordered on the 17th December the order number is 5005. Please can you help me? Thanks’

The ONLY reason I reached out to you was because I was being ignored on the other page. Hence why when you tried to turn it into me being creepy I replied saying get over yourself. (With a clown emoji admittedly as it seemed fitting to the whole situation and attitude). It doesn’t take a genius to research the company and find out who is in charge, and that’s what I did as my last resort in the hope that the person in charge would be helpful and help escalate the situation. Couldn’t have been more wrong. I also never told you to shut your business down. Ever. (Again, I’ve got the screenshots).

The way you treat your customers is disgraceful. Imagine saying someone is not a nice person on a trust pilot review - doesn’t make you look good at all.

In addition to all the above, the issue at hand was that you didn’t meet your stated delivery times. It’s 2 weeks on and the parcel hadn’t even been posted. So it’s nothing to do with me not receiving it for Christmas , it’s to do with me not receiving it at all.

This will be the last I give you any response.

2 janvier 2025
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Hi Erin,

We hold our hands up & take full responsibility on our part that your order wasn't going to be delivered in time for Christmas. I apologise for the stress caused. We also were in full communication regarding this

As stated by yourself above, despite offering a full refund to you on a number of occasions (as we didn't meet the delivery time desired) you declined this & wanted the goods paid for.

I again offered a full refund on the 30th December as your order still wasn't dispatched. Then I was off over New Years Eve and New Years Day.

On the 2nd January you then sent messages to my personal, private, hidden Instagram account which I found a little intrusive and unnecessary seeing as I had been in communication with you via our business account.

On top of this you then called me a clown, stating I need to get over myself and close my business down. Not a nice person evidently!

Kind regards,
Alistair




Noté 1 sur 5 étoiles

Fraudulent company

Fraudulent company.
Took my money but have not sent anything and are not replying to any emails.
Stay well away!

23 décembre 2024
Avis spontané
Logo de Hdlondonart

Réponse de Hdlondonart

Hello - we are not a fraudulent company sorry you feel this way.

Our staff have been off for a few days over Xmas / New years hence the delay in reply. All emails will be responded to by 6pm tomorrow. Please email me directly at alistair@hdlondonart.com and I can let you know an expected delivery date?

Kind regards,
Alistair - Director

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus