Headwater Holidays Avis 135

Headwaters communication is efficient and patient from the outset, regardless of the number of queries you put to them. The itineraries are always interesting with realistic distances. In our experience the hotels have been well located and of a good quality and just what you need after a long day in the saddle.

The whole trip was very well organised - with great communications, great hotels and an outstanding environment to hike in. Loved it.

Great family holiday canoeing along the Dordogne with Headwater Holidays. Kids ages ranged from 8 - 15. They loved it. Hotels were lovely.

From booking to experiencing our Headwater holiday everything went very smoothly. My personal sales consultant, Megan, kept me fully informed and dealt effectively with queries. The trip was very well planned, the whole trip ran like clockwork. We were based in a nice hotel located very conveniently for the activities. Our app was an excellent guide on our walks and our whole experience was excellent.

Great trip to the Dolomites. Amazing walks through beautiful scenery guided by the navigation app. Superb hotel. Would love to return.

We have travelled with Headwater before. Excellent communication, supportive staff in UK and very good local agent.

We had an wonderful trip to Peru. We chose the private guide option, rather than the group tours of previous holidays, and wondered whether it would be worth the expense: it proved well worth the money. Our guide was excellent, and helped us to make the most of our time to enjoy Lima, Cusco, Machu Picchu, the Rainbow Mountains and a number of Inca sites

Itinerary changed at last minute….indeed I was driving down to Switzerland without a clear idea of the revised plan. They promised a taxi transfer on last day… it didn’t show up hence left to fend for myself. No meaningful support from local agent or Headwater UK. Fair and reasonable compensation offered after further consideration....maybe my problem was a one off. May give them a second chance.

Great organisation from start to finish, we walked the Portuguese Coastal Camino, 150+ miles, everything went brilliantly from the briefing in Porto to the Hotels to the baggage transfer.

Great communication from start to finish. Excellent choices and very well designed website. Knowledgeable staff. Overall a brilliant experience.

Friendly, efficient and knowledgeable

The holiday was very well organised and a great itinerary. The Headwater app was excellent for keeping us on track

Excellent hotels, arrangements and cycle routes.

The organisation was all excellent, everything went to plan! We really enjoyed the selection of hotels and suggested walks and had a fantastic time!

Well planned and organised. The staff were great at helping out with some problems I had initially. The navigation app generally worked well (despite my reluctance to use it)... I still prefer a map! The transfers were excellent and the hotels were a good standard.

Excellent communication before the trip.
Great route, accommodation, bicycles and transport while on the trip.
Excellent support and communication following an accident while away which delayed our return.

Very well organised and great itinerary

I went on a semi- independent tour of Puglia, Italy with Headwater. A superb and professional company with excellent communication from booking up to departure.

Their travel app with the itinerary, location information and restaurants recommendations was very useful.

Highly recommended.

I think what sets Headwater apart is the app for your phone. We NEVER used a map I felt very comfortable knowing exactly where we were and if we missed a turn it would tell us. Knowing this I would book another trip with them.

Having used Headwater walking holidays in the past (pre Covid 2020) we found the company excellent. Since it has been taken over by a large conglomerate standards of accomodation have dropped considerably. The cycling holiday in the Algarve in June 2025 was subcontracted to Portugal A2Z holidays. Whilst the first and last Hotel (Memmo Baleeira Sagres) was superb, the Apartment Vila Branca in Lagos was basic and far out of town and the basic cottages in the middle of nowhere Aldeia da Pedralva was uninhabitable, so we left after one night. Dinner was only worth the money at Hotel Memmo in Sagres. The company now charges large amounts for taxi transfers. We booked our own flights and hired a car instead. I wrote a complaint with photos of the abandoned village in Pedralva and received a response from Headwater which appeared to have been written by AI. I will not be using this company again.