Great and fast experience to pick up the rental, I didn't like the fuel economy of the car, but it was a new car, clean, everything worked well. Next time I'll pick a car that I know I'll get at least... Voir plus
Établissement
Changer d'établissement4100 Donald Douglas Dr, 90808 Long Beach, California, US
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The guy working the counter when I picked up the car was so nice. I really enjoyed talking with him. I also had a card issue and he was so patient. I stood there for a few minutes watching him deal wi... Voir plus
I have two charges for the same reservation. I have called multiple times multiple days and I am never able to speak with the representative. When I finally did. They hung up on me. if this doesn’t ge... Voir plus
Ease of rental, great customer service and one of the best airports to fly in/out of. Car was clean inside and out, no problems and ease of return was just as nice.
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
4100 Donald Douglas Dr, 90808, Long Beach, California, Etats-Unis
- (562) 420-2444
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4,3
Excellent
50 avis
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Although the facility to rent the cars…
Although the facility to rent the cars at the Long Beach Airport is inconveniently small and crowded
the staff is excellent
28 août 2026
Excellent Customer Service
Excellent customer service and car selections. The booth is also very convenient for Gold Members. Every agent greets you with a smile and is very professional. They resolve any concerns in an efficient manner. I appreciate Chris, Quita, Angel and all of the other staff members that work so hard to provide excellence.
25 août 2026
Great experience
Everything was perfect. Pickup is smooth as is drop off. We had an upgrade which we both really appreciated and the car was in great condition.
24 août 2026
Sixt is out performing Hertz in quality…
Sixt is out performing Hertz in quality cars and pricing and flexibility. What is the point of being a Gold Member if I cannot make minor changes to my reservation, like pick-up time, without impacting my price paid and having to start a new reservation. Why do your cars have basic or standard features versus additional or common upgraded features?
5 juillet 2026
Polite and helpful people
Polite and helpful people, easy pick up and drop off. Great overall experience
3 juillet 2026
It is hard to get in touch with Hertz…
It is hard to get in touch with Hertz customer support
27 juin 2026
Their are friendly and helpful
Their are friendly and helpful. I will continue to use Hertz on my next visit. Thank you for the kind service.
29 juin 2026
The staff was very friendly
The staff was very friendly, professional and efficient. I do wish there were a better variety of cars to choose from.
25 juin 2026
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