I rented a Kia Carnival van. The van headlights are dangerous. I was driving in Sedona, a dark skies city, with no streetlights in residential neighborhoods. The headlights provided almost no illumina... Voir plus
Établissement
Changer d'établissement1805 E Sky Harbor Cir S, 85034 Phoenix, Arizona, US
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Lisez les avis des autres
Car was dirty inside and out. Tire pressure was low. Aired it up by myself then it went flat again. Had to find alternate transportation for plans for the day due to the unreliability of the car. Took... Voir plus
It was easy to reserve a car, an easy pickup at PHX airport and easy return. All Hertz employees at the PHX airport were friendly and helpful and efficient. I always feel confident that I will receive... Voir plus
The experience with this rental car was fantastic from the gal at the counter. That was funny and fun and pleasant to be with until I dropped it off in the garage and left the keys inside. Everything... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Coordonnées de contact
1805 E Sky Harbor Cir S, 85034, Phoenix, Arizona, Etats-Unis
- (602) 267-8822
Your Car Rental Deals, News & Offers
4,0
Bien
365 avis
Demande des avis aux clients
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My name was not on the board so I had…
My name was not on the board so I had to go to the office which took a lot more time. It was never explained why I wasn’t on the board even though the email confirmation of my reservation and prepaid.
17 octobre 2026
seamless oooo
17 octobre 2026
Car was not maintained + dirty inside and out
Car was dirty inside and out. Tire pressure was low. Aired it up by myself then it went flat again. Had to find alternate transportation for plans for the day due to the unreliability of the car. Took the car back to the airport to swap it out then the replacement car was what you would expect. Minimal credit was given for the poor quality, inconvenience AND loss of use.
19 octobre 2026
Ease of car selection
Was able to pick any car from the President’s Circle so it made the ‘pick up your car’ routine seamless.
19 octobre 2026
Easy pickup and drop off
Easy pickup and drop off
No issues.
Love the option to bypass desk and just jump in a car and drive away (presidents circle)
19 octobre 2026
No problems other Than a poor selection…
No problems other Than a poor selection of Cars available In Presidents Circle
19 octobre 2026
Kia Carnival
I rented a Kia Carnival van. The van headlights are dangerous. I was driving in Sedona, a dark skies city, with no streetlights in residential neighborhoods. The headlights provided almost no illumination of the roadside, worse on the driver's side. Nighttime left hand turns were extremely difficult to navigate with edges of roads without shoulders barely visible. If pedestrians had been present, I could not have seen them. Searching online, the headlights are a known defect of the Kia. Additionally, the Kia handles poorly, especially in a cross wind. I will not accept a Kia if offered again.
14 octobre 2026
Excellent from beginning to end the…
Excellent from beginning to end the price was the price paid for it when I got there car was already ready. Didn’t even have to go through the ticket. The car return was seamless.
15 octobre 2026
Ease of pick up
Ease of pick up, ease of drop off and transparency of pricing and very nice auto
15 octobre 2026
I have been a hertz member for 30…
I have been a hertz member for 30 years. Probably the worst car and over priced experience.
15 octobre 2026
Great Experience
Easy pickup, great communication, easy drop off, clear directions, good price, clean and beautiful car - this was a great experience.
15 octobre 2026
Quick family trip
Vehicle pickup and drop off were not difficult, great on gas and very comfortable!
15 octobre 2026
Sarahy is one of your best teams…
Sarahy is one of your best teams members. Always on top of her game.
15 octobre 2026
Gas tank was not full
Everything was great about the trip except the car did NOT have a full tank of gas when I picked up the car. The car was lacking 3-4 gallons of gas for a full tank. I would like to reimbursed for the extra amount of fuel I had to purchase
14 octobre 2026
Very easy arrival and obtaining the…
Very easy arrival and obtaining the vehicle. Good price on a 3/4 ton full size pickup truck (cheaper than a compact car). Very easy return.
17 octobre 2026
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