Hidden Hearing - Bromley Avis 125

I’ve been with them now for about six years and have not been let down with testing, maintenance, advice or delays. So far so good.

The evident experience of the audiologist and the potential for him to be our future point of contact.

I was welcomed graciously by Guy thr hearing specialist He asked about my hearing and any difficulties I might have
He tested my hearing and updated my hearing aids explaining my level of hearing loss.
He told me of better quality aids which might help and the process of how to acquire these and their cost,
I was very satisfied with the meeting . I spoke with Helen the secretary Helen and thanked her too

Competent hearing test. Good hearing aids

Alex was very good using the equipment and did a great job of removing wax. Very pleasant experience.

i saw the audiologist bang on time he explained everything very well and i found the hearing aids very good and discreet ,i could hardly tell i was wearing them and the quality of sound was exceptional ,the only problem is the price they are out of my league at the price

Efficient, knowledgeable, courteous and efficient

Very relaxed and professional

Waiting fir soeakers and bubble protectors

As usual, minor details dealt with quickly and efficiently

Alex Rodrigues was very professional, thoughtful, gave great advice and informative instruction’s regarding images, removal and ways of moving forward in a positive manner for the care of my ‘now’ clear ear canals. 👍

First visit since they relocated to these premisis recently.

Very nicely fitted out and Alex was very friendly and efficient and managed to micro suction both my ears and clear the wax build up in less than ten minutes.

I received a 50% discount via email which made it even better.

Hidden Hearing could not have sent us a better audiologist as we had the best.
Jeanette came to us replacing Laura who visited me before when Hidden Hearing took over from Hearbase, who I was with for at least twenty years.Having visited my ear surgeon last year to find out whether or nor I could have a solution to my continuous hearing loss in my right ear but Mr Lavy came to the conclusion that my right ear hardly functioned and my left ear was for the time being acceptable. He advised me to just be reliant on AI technology and further research on cochlear!.
I told Jeanette about this and she told me she was the right person to give a clear understanding as she used to work at Guys in the audiology department specialicing on cochlear implant. My husband and I were impressed with her clear explanation with a chart and what procedures to expect incase I was offered one. She did the test and assured us my hearing was still too good to be a candidate. Shame.
My family were very anti the operation as it was too close to the brains but Jeanette convinced us it was perfectly safe and very successful but also a hard route to follow with all the after care.
I would like you to extend our thanks for the time she spent with us and the excellent explanation and understanding very much appreciated by us.. Thank You Jeanette.

Seen on time, good description of what was to happen (wax removal)

Prompt, thorough and efficient, it’s always been a pleasant experience.

I was given a lot of good advice as to how to proceed. As no hearing aids were recommended below £4000 I decided this was not and option for me. I have requested an NHS hearing aid upgrade as suggested.

All ways so helpful

always well locked after.everything working as usual