Curtis was a really helpful and lovely chap when conducting my Mum’s annual check. He was diligent, thorough and patient. A valuable asset to Hidden Hearing.
Établissement
Changer d'établissementNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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Lisez les avis des autres
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the r... Voir plus
I was well received and offered a refreshment. Jamie the audiologist, informed me of the tests that he would be doing. He then did the tests and explained the results for each of them. He then told me... Voir plus
The great care taken. The professional approach. The reassurance of all aspects of the procedure. Possible downsides and how they will be taken care of, if they happen. What usually happens during the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Coordonnées de contact
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Royaume-Uni
- 02920 828220
4,9
Excellent
123 avis
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Curtis was a really helpful and lovely…
Curtis was a really helpful and lovely chap when conducting my Mum’s annual check. He was diligent, thorough and patient. A valuable asset to Hidden Hearing.
30 juin 2026
If you want good efficient hearing treatment this is the place to get itI
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the required new settings altogether a successful morning.
24 juin 2026
A Company you can trust.
Esther was very thorough and professional and took time to explain everything from test results to the various types of hearing aids.
13 juin 2026
I was well received and offered a…
I was well received and offered a refreshment. Jamie the audiologist, informed me of the tests that he would be doing. He then did the tests and explained the results for each of them. He then told me of the way forward. A great service and highly recommended.
13 juin 2026
Lovely friendly people
Lovely friendly people. Very professional hearing specialist who explained everything really well.
1 juin 2026
Very welcoming and courteous staff
Very welcoming and courteous staff, totally professional
21 mai 2026
Hidden Hearing is great
Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't mind how many times you ask for their help or if you have any questions however trivial you might think they are, they will always help you and resolve any issues. Great service. If you think you might need help with Hearing loss go to Hidden Hearing.
21 avril 2026
Avis spontané
The staff are very knowledgeable
The staff are very knowledgeable, very helpful and friendly.
17 avril 2026
First class service with a smile!
7 novembre 2025
Diifficulty hearing people in large groups. Time for testing
Very friendly, comfortable experience. Did not get full hearing test, due to basic first checks showed I had wax in my ears. Going back for wax removal and basic hearing test post removal.
31 mars 2026
Very professional and no big sell
Very professional and no big sell, a pleasure to deal with the 2 gentlemen who visited.
25 mars 2026
Excellent service,very professional and…
Excellent service,very professional and in depth , I was especially impressed with Jamie as he answered all my awkward and difficult questions honestly,and didn't push for sales,I would like to say a big thankyou.
The receptionist and nurse were also very good,do all in all 10 out of 10
All the best,
Andrew
24 mars 2026
Avis spontané
Excellent professional service,very…
Excellent professional service,very impressed
Will use in the future
25 février 2026
Everyone very friendly and clear
24 février 2026
All most a great listen, but not quite.
Members of staff were polite, helpful and very thorough.
24 février 2026
Made to feel welcome upon arrival and…
Made to feel welcome upon arrival and the person dealing with my review listened to my concerns especially the ability to hear conversations in loud environments. He did a very thorough hearing assessment and adjusted my hearing aids to cut out the background noise in restaurants for example.
20 février 2026
it was my first visit to hidden hearing…
it was my first visit to hidden hearing in cardiff and i found them all very friendly and very professional and very helpful nothing was to much trouble i would definately be returning if i need to brilliant service.
17 février 2026
Avis spontané
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