Hidden Hearing - Chester Avis 

I never find wax removal something to look forward to, but Terri’s approach was excellent. It could not be faulted

I was at ease as I walked in to reception and was offered tea or coffee. Rutchi, the practioner, was excellent. Very friendly and efficient. She was with me for over an hour finding all about me. I have taken a trial of hearing aids and I’m looking forward to a follow up consultation shortly.

Terry was excellent as usual for my annual ear wax removal.
She is both professional and personable. I would not hesitate to recommend her.

I went to Hidden Hearing for ear wax removal and the service from Terri was friendly, caring and professional. Everything was explained clearly and I valued the opportunity to have a hearing test afterwards. I will definitely return to Hidden Hearing and would recommend them to friends and family.

Thorough process that also revealed an ear infection of which I was unaware.

Excellent, fast wax removal. Terri was professional and explained each step along the way.

Excellent staff at Chester Hidden Hearing.

Rebecca, the receptionist, very organised, clear and helpful.

Terri, Practitioner, excellent- clear, kind, informative and very helpful.

Both go above and beyond to help.

Terrier
Who resolved my ear wax problem very and jolly person who made a professional job of my ears . Thank you Yvonne

My third visit and every one has been super easy. Terri always explains the process and most importantly (for me) shows me what she can see and what has come out my ears 🙂

Thorough, courteous and professional service which you can rely on.

I previously used a big national company and was astounded by the difference when I went to Hidden Hearing. Not only is the service better and more knowledgeable but my hearing aids are far superior to those I had before.

Great Annual review, checking hearing and hearing health, very professional and supportive to your needs, would recommend

Reception was not all that welcoming - efficient but that was it. Once Kia welcomed me for the consultation it was top rate - friendly, informative, sympathetic and thoughtful. Being able to zoom straight next door for Terry to remove the wax from my ears and conduct an initial hearing test was brilliant.

Can’t recommend Hidden Hearing enough. Took my Nan and Grandad to the Chester branch to have ear wax removed. They put them at ease instantly, took time to explain everything clearly and made the experience as pleasant as possible. Thanks for everything.

Kia was amazing as always she listens then changes things to suit each customer.

I had a problem with interpreting the sound I was hearing into the conservation. Discovered I had wax in my ears which is going to be resolved in the next 2 weeks. Excellent service was given to me by Kia at the location in Chester.

Understanding and explaining the difficulties currently experiencing with the aids and patiently explaining the way forward should the current items cause a problem.

Excellent service .Lady very professional and very pleasant.

Reminders about my appointment so I didnt forget, or change it if I needed to.
Warm welcome on arrival and audiologist very knowledgeable, competent and friendly. Explained every step of the appointment.

Friendly and efficient