The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years... Voir plus
Établissement
Changer d'établissement136 High Street, FK1 1NR FALKIRK, Stirlingshire, GB
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Lisez les avis des autres
Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment.... Any issues I had was answered and put at ease... Thanks again and g... Voir plus
David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... Voir plus
Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her need... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Coordonnées de contact
136 High Street, FK1 1NR, FALKIRK, Stirlingshire, Royaume-Uni
- 01324 627766
4,7
Excellent
80 avis
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Staff excellent
Staff excellent, very considerate, hearing improve particularly in noisy environments.
18 avril 2026
Staff helpful especially Andy…
Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment....
Any issues I had was answered and put at ease...
Thanks again and great work to all staff...
28 mai 2026
Avis spontané
Helpful staff
Hi I was made to feel welcome. Everything was explained in great detail about what was going to happen and put my mind to ease
30 mai 2026
Professional and friendly staff making…
Professional and friendly staff making for nice pleasant experience.
22 mai 2026
It was a good experience because they…
It was a good experience because they were helpful, knowledgeable and thorough.
15 avril 2026
Excellent service from beginning to end
Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps explained by Andy who immediately puts you at ease. Worth every penny.
26 mars 2026
Got a very thorough examination and it…
Got a very thorough examination and it was well explained
12 mars 2026
Andrew was excellent always great to…
Andrew was excellent always great to meet him to deal with my blocked ears.
13 février 2026
Very professional and very indepth exam…
Very professional and very indepth exam the guy could not ve more hrlpful would highly reccomend thank you once again hidden hearing
7 février 2026
Very positive experience
Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her needs.
26 janvier 2026
Avis spontané
Very friendly staff
Very friendly staff. Audiologist explained the purpose of each step of my hearing test and of the results. Gave me advice on keeping wax from building up in my ears and on use of my hearing aids.
23 janvier 2026
The welcome
13 janvier 2026
Falkirk Branch
I visited the Falkirk branch where Fraser a new employee was very nice and patient during my hearing examination. Having been put off by previous staff in the Falkirk branch I am very glad of the new staff as it is the most local to me.
8 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My appointment was 10-45 did not get…
My appointment was 10-45 did not get seen till 11am, came out at 12-15, alltogether this took 90mins. ask to use toilet, told is was up 3 flights stairs, was told there was toilet in cafe next door. ask if i wanted to upgrade my hearing aid I told him no, discuss it with me gave me price £5,900 pounds. told me i could pay monthly for 1 year this would have been about £500 per month. overall to long for hearing test.
13 décembre 2025
Réponse de Hidden Hearing - Falkirk
Good morning,
Thank you for your 3- star review we welcome all feedback and are sorry to hear of your experience.
We have passed your review to our area team to investigate.
If you would like to discuss further in the meantime, please contact our customer services team who will be happy to help on 0800 7408 796.
Kind Regards
Customer Services
Hidden Hearing Ltd
First time at Hidden Hearing for micro…
First time at Hidden Hearing for micro suction ear wax removal, but not first time for the procedure by any means.
Convenient, central location for me. Warm welcome, comfortable & clean surroundings.
Ear wax removed skillfully & professionally by Andrew with full explanations along the way. Procedure was completely successful & had free hearing test at end.
I would highly recommend Hidden Hearing Falkirk for ear wax removal.
I will not hesitate to make another appointment with them when wax, inevitably, builds-up again.
28 novembre 2025
A really useful review of my hearing
A really useful review of my hearing, very thorough.
8 novembre 2025
Ear Syringing Experience
The clinician explained the process including the risks to me beforehand. The process was very straightforward and simple. No issues whatsoever and my hearing is great.
1 novembre 2025
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