Hidden Hearing - Halifax Avis 92

TrustScore 4.5 sur 5

4,7

24 Westgate, HX1 1DJ Halifax, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff are so friendly and helpful nothing is too much trouble , outstanding Customer service wouldn’t go anywhere else . The shop is spotless nice waiting area and always offered a drink whilst... Voir plus

Noté 5 sur 5 étoiles

So worth it is the ear wax removal!! After waiting months for them doing through my GP, I saw hidden hearing offering this service. Such friendly staff and really helpful. The lady who did it made... Voir plus

Noté 5 sur 5 étoiles

A pleasant, pain free experience. Everything was explained clearly and in plain english. Chloe was a breath of fresh air and so was the lady in reception (so sorry) who's name I've forgotten. Nothing... Voir plus

Noté 5 sur 5 étoiles

Professional service. Made to feel really welcome on arrival. I had ear wax removed. The lady put me at ease and explained the painless procedure. Fantastic result by the way. Two days later returned... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Audiologiste
  2. Service de réparation d'appareils auditifs
  3. Magasin d'appareils auditifs

Écrit par l'entreprise

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Coordonnées de contact

  • 24 Westgate, HX1 1DJ, Halifax, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

Excellent Customer Service

The staff are so friendly and helpful nothing is too much trouble , outstanding Customer service wouldn’t go anywhere else .
The shop is spotless nice waiting area and always offered a drink whilst waiting .
Thank you

3 juin 2026
Noté 5 sur 5 étoiles

So worth it was the ear wax removal!!

So worth it is the ear wax removal!!

After waiting months for them doing through my GP, I saw hidden hearing offering this service. Such friendly staff and really helpful. The lady who did it made me feel really comfortable and explained everything. Would recommended this method over the water method any day. Was worth every penny.

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Hearing Aid check up

The appointment was on time and I was treated in a professional and friendly manner. The Hearing aid technician conducted a thorough test to check my hearing aids and adjusted them as necessary. He answered all my questions fully and I was very satisfied with all aspects of my check up.

13 mai 2026
Noté 5 sur 5 étoiles

Welcoming staff

Professional, welcoming staff. Everything explained in plain language. Never any attempt to sell, or upsell any products. The Halifax branch is where my review is of. Many thanks

16 décembre 2025
Noté 2 sur 5 étoiles

Stopped the hearing checkup…

Stopped the hearing checkup as I had wax in one ear could this have not been sorted out while I was there been self employed my time is money

27 mars 2026
Logo de Hidden Hearing - Halifax

Réponse de Hidden Hearing - Halifax

Good afternoon, Mr Fryer,
Thank you for taking the time to leave your review.
We are sorry to hear that your appointment was stopped due to you having wax in one ear.
Unfortunately for safety and accuracy we are unable to complete a hearing test when there is wax present.
We completely understand how valuable your time is, especially when you are self-employed. Therefore, we are sorry that we were unable to resolve this for you during your visit.
If you are willing, we would be happy to arrange an appointment for wax removal.
If you would like to contact us at your convenience we will arrange for this to be booked in.

Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk

Noté 5 sur 5 étoiles

Excellent service & friendly staff

I found the whole experience from booking my appointment & the treatment was excellent. All the staff were friendly & welcoming. They explained fully what they were going to do & put me at ease throughout. I would recommend them to anyone

24 mars 2026
Noté 5 sur 5 étoiles

They are great

They are great, I went there for ear wax removal. They gave me an appointment quite quickly, they nicely explained the procedure, and we had quite nice chats!
Great professionals!

11 mars 2026
Noté 5 sur 5 étoiles

Great customer service

Great customer service and lovely staff. The process was explained very well and gave us lots of information and knowledge. Would definitely recommend, very well looked after and welcoming building and reception staff.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you for a really professional…

Thank you for a really professional service this week.
Accompanied my mum to have her ear wax removed in both ears.
When we arrived Tracey the receptionist made us feel really welcome, offered us a drink on arrival while we waited for the appointment time.
Would highly recommend Hidden Hearing

4 mars 2026
Noté 5 sur 5 étoiles

Caring staff

Hidden hearings staff are always very polite and courteous. They have looked after my mum for quite a few years and make she has the hearing aids she needs she is very happy with them

29 janvier 2026
Noté 5 sur 5 étoiles

Fantastic highly professional company

Very impressed with the service. The man that came to our address I think was called Sohil from the Halifax branch he was very friendly and courteous.I found it an unbelievable enlightening experience I never realised just how advanced and technical the procedure had become. A number of tests were done on my ears and were able to point out exactly what my problem was and being able to exactly explain what my problem was explaining with a chart and Lap Top to identify my problem. He then placed an hearing aid in both my ears and was astounded by the results didn't realise how much my ears had deteriorated over the years as I am now 74 years old. The biggest difference was the volume on the television to listen to it comfortable I used to have it set about 27 yet with the hearing aid in I could clearly hear it set at 9 it was like magic. Another test was when my eyes were closed Sohail had my partner reading from a card and without my knowledge walked out of our front room and nearly to the top of our stairs and I could hear her crystal clear. The whole experience was very professional and Sohail is such a massive credit to your company not one little bit pushy trying to sell there products just explaining everything in detail and also all the alternatives available to you which was a breath of fresh air to me. If asked for marks out of 10 I would have to give Sohail 10 and I can assure you I've never met him before or being paid for this review.

13 janvier 2026
Noté 5 sur 5 étoiles

A pleasant, pain free experience at Halifax.

A pleasant, pain free experience. Everything was explained clearly and in plain english. Chloe was a breath of fresh air and so was the lady in reception (so sorry) who's name I've forgotten. Nothing was too much trouble, refreshments were offered while my wife and I waited. Everywhere we could see was clean and bright and most of all welcoming. Ear wax removed pain free and shown before and after photographs throughout the process. Many thanks.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A very lovely welcome

A very lovely welcome, a drink was offered and my coat was taken. I mentionedcthat i was waiting for my daughter to arrive and this was fine.
Once in the room, I had everything explained to me in detail. We started the testing. My daughter arrived and she was welcomed- it wasn't a problem that she had arrived later than I had- a lovely test, no stress and no pressure.

10 novembre 2025

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