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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a problem with My Order and didn't receive a reply for several days. As you can expect I was disappointed. Then I received an email stating, sorry for delay, we have been checking with the Post... Voir plus

Noté 2 sur 5 étoiles

Cheap quality compared to brands like Rowes. It lacks that distinct honey taste so you know it has been adulterated with other products Price reflects the quality.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought the energy gel for when I go running and it is absolutely fantastic. Genuinely get a good 20 minutes of what feels like a boost, it’s all natural too. Would highly recommend for any runners/hik... Voir plus

Noté 5 sur 5 étoiles

I’m addicted to the salty sweet honey from Hilltop and had been struggling to find it in supermarkets - so was thrilled to see I could purchase online. It arrives quickly and well packaged. I’... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires

Écrit par l'entreprise

Honey for the Honey Heads 💛 We don’t just make honey, we live for it. Experience a taste perfected by obsession.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(199)

129 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Nya testmetoder avslöjar Hilltop är inte ren honung

Nya testmetoder avslöjar att deras honung är utspädd med socker. Malmö stad har låtit analysera Hilltops honung såld i normals butik på triangeln. Resultatet visar att det inte är ren honung.
Om Hilltop medvetet fuskar för att öka vinsten eller om det är deras leverantörer som levererar falsk honung till dem är än så länge okänt.

13 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Beautiful honey

Beautiful honey, unfortunately I took a reaction to whatever the bees are eating, I do have lots of intolerances. I gave them to my daughter

4 mars 2026
Noté 5 sur 5 étoiles

Fantastic

Fantastic, genuine Manuka honey that I struggled to find in the shops. My Mum suffers with bouts of Gastritis, tablets weren't completely getting rid of it, this has done the job, daily medicine.
Thank you Hilltop, great service, great price, UK company and turned up quickly. Very pleased and will be using you from now on xxx

5 mars 2026
Noté 4 sur 5 étoiles

Great products and deals

Great products and deals, tastes lovely and great delivery. One of the bottle lids had a small dent in it and a slight amount of honey leaked out. Otherwise all was good and I have purchased quite a few bottles thus far. Thank you

2 mars 2026
Noté 3 sur 5 étoiles

Why have you changed to plastic packaging

I have always loved this product but I don’t understand why they have changed their environmentally friendly cardboard packaging to plastic. Whilst the actual product is still good there is less of it and so far each one I have tried the balm has fallen out of the plastic tubing. Please go back to your original packing it was far superior.

2 mars 2026
Logo de Hilltop Honey

Réponse de Hilltop Honey

Hi Peter, thank you for your feedback, and I’m sorry to hear you’ve been disappointed with the change in packaging.

The switch was made due to supply and quality issues we experienced with the previous cardboard packaging. The ingredients remain the same and the new packaging is 100% recyclable.

I’m also sorry to hear the balm has been falling out of the tube, as that’s certainly not something we’d expect. If you’d be happy to contact us at info@hilltopfoodgroup.com with a little more detail, we’d really appreciate the opportunity to look into this further for you.

Noté 4 sur 5 étoiles

Good quality product

Good quality product.
When I realised that I’d inadvertently signed up for regular delivery (subscription), rather than one off delivery, the lady on the phone was very understanding and helpful in canceling my subscription. I did have to Google for a contact number though as there is not one listed on their website.
Would have given 5 stars but deducted one for lack of clarity on subscription issue.

2 mars 2026
Logo de Hilltop Honey

Réponse de Hilltop Honey

Hi Amanda, thanks for sharing your experience! We've sent you across an email this morning to confirm that no subscription has been set up on your account

Noté 5 sur 5 étoiles

Excellent honey!

The honey arrived well-packed and undamaged. It’s delicious! My husband likes a spoonful in his tea and has also commented on the good flavour! It pleases me to buy directly from the supplier.

2 février 2026
Noté 5 sur 5 étoiles

This is absolutely disgusting. Hilltop should be absolutely ashamed to sell this as honey. It’s the biggest rip-off ever.

How dare you call this rubbish honey it’s an insult to the bees that make real honey. This is just sugar and syrup.  Real honey has bits in it those bits are bits of wet beeswax not only that you can’t smell any flour any type of flowers whatsoever in your honey that’s the biggest proof that it’s fake and everybody should stop eating you honey it’s the most disgusting stuff I’ve ever eaten and how you can rip people off selling this rubbish is beyond me.

To everybody in the UK who likes this and thinks this is honey this is the biggest rip-off and the biggest live you’ve ever been told may I suggest you do a little bit of research before you buy your honey? Because I would rather lick a dirty toilet bowl than eat this stuff.!

11 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Recurring subscription…

Recurring subscription…, emailed me to say out of stock then charged & shipped with no tracking. What a disappointment. I think I will cancel further subscriptions with this company. Shame but you let yourselves down

2 février 2026
Noté 1 sur 5 étoiles

I bought Hilltop Blossom Honey and…

I bought Hilltop Blossom Honey and unfortunately it was very disappointing. The texture turned grainy (crystallized) quickly, and the taste was not what I expected. I won’t be repurchasing this product.

6 février 2026
Avis spontané
Logo de Hilltop Honey

Réponse de Hilltop Honey

Hi Hossein, thank you for your feedback, and I’m sorry to hear you were disappointed with the honey.

Crystallisation is a natural process in honey, particularly with blossom varieties, and it can happen at different speeds depending on the natural sugar composition and storage conditions. While the texture may change and become grainy, the honey is still perfectly good to enjoy. If you prefer a smoother texture, gently warming the jar in warm water can help return it to a runnier consistency.

We really appreciate you taking the time to share your experience, please feel free to reach out to info@hilltopfoodgroup.com if you require further support.

Noté 5 sur 5 étoiles

Good Product

Easy to use and digest pre-race. Will definitely be using them going forward.

2 février 2026

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