I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement17/18 Milsom Street, BA1 1DB Bath, GB
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Lisez les avis des autres
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Voir plus
L'entreprise a répondu
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Voir plus
L'entreprise a répondu
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Bath
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
17/18 Milsom Street, BA1 1DB, Bath, Royaume-Uni
4,8
Excellent
190 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Important to have an outlet in bath…
Important to have an outlet in bath with your range but I wish it was better organised with cds to have them in categories the service is always first class
10 avril 2025
Réponse de hmv (UK) - Bath
Hi reg
Thanks so much for leaving us a 5 star review.
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service
Fantastic customer service very helpful
The item arrived on time
Very impressed
26 mars 2025
Réponse de hmv (UK) - Bath
Hi Maddie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vinyl came in a great condition
Vinyl came in a great condition. was easy to pick upz reliable and fast service
20 mars 2025
Réponse de hmv (UK) - Bath
Hi Tari
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very convenient buy on line collect in…
Very convenient buy on line collect in store. V prompt and efficient. Friendly staff in shop
22 mars 2025
Réponse de hmv (UK) - Bath
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Bath
Hi Billy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful have used before
7 mars 2025
Réponse de hmv (UK) - Bath
Hi carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That is was there on time and to have…
That is was there on time and to have great service from the staff at hmv
8 mars 2025
Réponse de hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The employee are very good and always…
The employee are very good and always very knowledgeable 👍
26 février 2025
Réponse de hmv (UK) - Bath
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Réponse de hmv (UK) - Bath
Hi Eddy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The team at HMV Bath
Becky was extremely helpful with researching what I asked her to order for me (on 07/02/25), and subsequently Jack was his usual very diligent self when I purchased a couple of new items (on 12/02/25). HMV Bath have a good team!
7 février 2025
Réponse de hmv (UK) - Bath
Hello Jonathan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Rude staff and unhelpful experience
Order made online after checking stock was in in the appropriate store. My husband took order confirmation into store to collect (we live a considerable distance away and this was the one increment of time he had), was rudely told by young staff member it wasn't in yet and we had to wait for collection email. He explained that it was in stock in store, and he could see the exact item on shelf. Staff member (again rudely) said we could not have that one and must wait for the one from the warehouse. By the time I had finished work that day it was too late to cancel the order. Staff member could have done so and sold us the one on the shelf as husband had explained we get few chances to come into the city. As it happened it took several more days for the item to be delivered to the store.
1 février 2025
Réponse de hmv (UK) - Bath
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised Click & Collect orders are fulfilled and sent out from our warehouse. Please contact us at website.service@hmv.co.uk so we can assist you further.
Réponse de hmv (UK) - Bath
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent purchases.
Excellent purchases.
Easy exchange of one cd, a broken case, and a replacement being ordered and delivered rapidly. Great service!
19 janvier 2025
Réponse de hmv (UK) - Bath
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went in to pick up an online order
Went in to pick up an online order. I was served very quickly and efficiently. The shop assistant was extremely friendly and polite
6 janvier 2025
Réponse de hmv (UK) - Bath
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quickly delivered to the store
Quickly delivered to the store. I thought the packaging was excessive for a collection, it was wrapped as if for posting to my house, but everyone involved was very friendly and kind.
29 décembre 2024
Réponse de hmv (UK) - Bath
Hi Lindsey
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last stars from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Bath
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy online ordering
Easy online ordering. Great communication and fast collection. Overall very pleased with the service.
25 décembre 2024
Réponse de hmv (UK) - Bath
Hi Carie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy site & decent time collecting from…
Easy site & decent time collecting from local store v good price.
17 décembre 2024
Réponse de hmv (UK) - Bath
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Bath
Hi Carolyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find and promptly delivered
26 novembre 2024
Réponse de hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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