hmv (UK) - Bath Avis 190

Very easy and quick

I wanted an Xbox Lego Worlds game. I was served by Paul who advised it was not held in store but he could order it into the store for me. I received an email that evening to confirm it had been dispatched and that I must wait for a further email to confirm that it was ready for collection. After 7 days I had not received the follow-up email so I called into the store. Dave served me, he was very helpful and offered to check to see if it had come in, it had. I only gave 4 stars instead of 5 because I hadn’t received the follow-up email. I have always found HMV to be very helpful.

Great condition came on time I ordered the friday the 13 box set for Halloween perfect boxset would recommend

Buying directly from a shop and dealing with a real human being

Came in a cardboard box, very save and secure. I got the pcs i rlly wanted too, i always buy albums from hmv. 🎀

Prompt👍very polite assistant when I went to collect👍

Within a few days of ordering the product I had it in my hand!

Completely reliable, good service

Order 2 cd's for my grandmother and soon as they came via post gran was listening to scorpio she really likes them and hopefully order some more cd's that my grandmother might like.

I remember being a kid going to hmv with my dad all the time and I remember being about 20 and seeing them slowly disappearing. I have found myself buying physical media again (better quality and ownership) i love going into hmv with my daughter who also loves the shop for its never ending plushies collectibles and just cool stuff. Always have great deals on dvds 📀 delivery online is a breeze too

CDs always delivered is pristine condition. delivered on time. packed really well. never disappointed with this company. i’ve shopped with HMV my whole life and i will continue to. thanks

I bought the new Nick Cave album as a
Birthday gift and it was delivered three days later which was just brilliant. Could not have been easier.

I purchased a vinyl LP in store which unfortunately turned out to be warped and had a skip on one track.

I asked for a replacement to be ordered as there was not another copy available. I was kept up to date via email on the tracking of the replacement (order, despatch and delivery) which was prompt, and the item was immediately available at the front desk when I went to collect.
A very efficient process all round.

The assistant at HMV Bath gave first-class service , checking that the two dvds I was seeking were available , and as my purchase came to more than £20 , telling me they could be posted for no extra charge to my home address .

I’ve had to return three turntables that were faulty upgrading twice as no replacement available, your staff in the main were as helpful as possible but seems there hands were tied with any offfer of help with upgrading twice when there was no alternative, again I do not fault your staff , I believe they tried to help but faulty product on three occasions I felt should have qualified for some discount, I ended up with a deck without speakers and had to buy these separately so my original product ended up after three return visits costing me double the amount I’d spent in the beginning 😱

Went to pick up a click and collect order and the man behind the counter was very friendly and the process was very quick. I regularly visit this HMV, I just had to click and collect a product that is not in stock there.

Menu and order system easy to use on line . Quick prompt service and no fuss delivery and able to track my order .

Order dealt with like clockwork

Easy, efficient ordering. Lovely staff at HMV Bath.