I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement17/18 Milsom Street, BA1 1DB Bath, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Voir plus
L'entreprise a répondu
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Voir plus
L'entreprise a répondu
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Bath
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
17/18 Milsom Street, BA1 1DB, Bath, Royaume-Uni
4,8
Excellent
190 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Bath
Hi Nathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online and picking up from the…
Ordered online and picking up from the shop all worked very smoothly. A lot cheaper than Amazon.
8 mai 2024
Réponse de hmv (UK) - Bath
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best place to preorder physical media!
Outstanding reliable service. hmv over a wide sweep of movies, music and merchandise - all with reliable delivery, packaging and good pricing - preorders in particular always arrive on release day. They have a great refer-a-friend programme and offer great sales. Customer service (although rarely needed) are swift and efficient. My only critique is that they can be a little slower than competitors in making newly announced preorder titles live on site. But that’s a minor irritant for this brilliant company. Long live hmv!
27 avril 2024
Avis spontané
Réponse de hmv (UK) - Bath
Hi Jacques
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always a pleasure to order from HMV.
Always a pleasure to order from the HMV shop in Bath, as staff are so pleasant and helpful. Within a few days I receive an email that my order is ready to collect, no charge for postage. It's easy, uncomplicated, and HMV are the nicest people to deal with.
4 mai 2024
Réponse de hmv (UK) - Bath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful and friendly 😊.
30 avril 2024
Réponse de hmv (UK) - Bath
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful staff member
8 avril 2024
Réponse de hmv (UK) - Bath
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help and recommendations received…
The help and recommendations received by your excellent bath branch, particularly Dave who recommended my most recent purchase. It was also quick to arrive. Great to get assistance from a knowledgeable staff member
8 avril 2024
Réponse de hmv (UK) - Bath
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Bath
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Very efficient and good communication re updates for collection. Staff instore were friendly and helpful. An overall good experience as always!
1 avril 2024
Réponse de hmv (UK) - Bath
Hi Mrs Trimby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Archive Films
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasing 'Northern Pursuit'(1943) and 'Gentlemen Jim' (1942) please? Cagney 'Yankee Doodle Dandy'? Also rare 20th Century Fox musical 'Tin Pan Alley (1940) with John Payne and Alice Faye.? Thank you.
22 mars 2024
Réponse de hmv (UK) - Bath
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous service
Fabulous service, hugely recommend, in-person service so much better than online. Thanks HMV!
18 mars 2024
Réponse de hmv (UK) - Bath
Hi Dionne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Bath
Hi Sara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still awaiting confirmation that the…
Still awaiting confirmation that the order is ready - far too long to wait
Thank you for the response
4 mars 2024
Réponse de hmv (UK) - Bath
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can confirm your order is now ready to collect in store. Regards
Very quick delivery and E mails to keep…
Very quick delivery and E mails to keep me updated
4 février 2024
Réponse de hmv (UK) - Bath
Hi Laraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV get what you want.
Finding the right DVD and International Section is very useful too. VIVAT BATH HMV !
31 janvier 2024
Réponse de hmv (UK) - Bath
Hi matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great reliable service
Speedy delivery, convenient click & collect service. Item arrived packaged well with no issues and the staff were very friendly.
31 janvier 2024
Réponse de hmv (UK) - Bath
Hi Harry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The person who served me was so polite…
The person who served me was so polite and helpful.
28 janvier 2024
Réponse de hmv (UK) - Bath
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Bath
Hi Keith
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Bath
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good updates on progress of order.
23 janvier 2024
Réponse de hmv (UK) - Bath
Hello Gerald
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.