hmv (UK) - Bath Avis 191

TrustScore 5 sur 5

4,8

17/18 Milsom Street, BA1 1DB Bath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Bath

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 17/18 Milsom Street, BA1 1DB, Bath, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Great experience at HMV

Great experience at HMV. They could find the vinyl I was looking for for so long in France. I bought it at the Bath HMV and it was delivered at the Brighton HMV on my way back. The staff was very kind and helpful. I recommend.

21 août 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi AngeL

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Prompt service

Prompt,friendly efficient

16 août 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi Michael

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Click and collect

Plenty of time to collect and quick when picking it up.

7 août 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi Genya

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

HMV - Proud of Its Services

I am so impressed with the services they provided in my recent visits to their store in Bath. Robert and his teammates were so friendly and always willing to help when needed.

27 juillet 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi Yuen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 3 sur 5 étoiles

Scratched vinyl

Bought Midnights by Taylor Swift and there's a scratch on the vinyl so it skips parts of one song on the B side. The rest of the songs are fine just one song doesn't play properly. The staff are really nice though.

25 juillet 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hello Tiffany

Thanks for taking the time to bring your recent experience to our attention. We are very sorry to hear that part of your vinyl is faulty. 

So that we can investigate this further with you, if you have not done so already, please do feel free to contact our customer service team at support.hmv.com with as many details as possible and they’ll take a look asap for you. Thanks

Noté 5 sur 5 étoiles

Great service.

The member of staff was most helpful and when I asked if it was possible to order my CD he told me that he could get it for me within a few days and that I would receive regular updates by email so that I knew when it was ready to collect.

5 juillet 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Good experience

Easy purchase, helpful staff, great music, thanks

2 juin 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 1 sur 5 étoiles

I wanted to ring the local store where…

I wanted to ring the local store where my order was sent, but you have only a premium rate phone line that I can not call with my call package. Why would you want to charge extra for customers to ring you?? ☹️

2 juin 2023
Logo de hmv (UK) - Bath

Réponse de hmv (UK) - Bath

Dear Gladys,

Thank you for leaving us a review. .

We were sorry to learn of your disappointment at the cost of your recent call to our store. The reason we provide 084 numbers for stores is that they offer additional options and increased functionality that helps us maintain consistent service levels across all of our stores. Regrettably, we do not have control over what additional access fees the various phone providers charge. For this reason we do highlight the additional potential cost to our customers at the beginning of each call stating that "Calls are charged at 7 pence per minute plus your phone company's access charge".

Should you encounter difficulties contacting any of our stores in the future, please feel free to call customer service on 03333 234 754 (Mon-Friday 9am-5pm). We will be happy to assist you regarding product availability in any of our stores. Alternatively, if your query is not urgent you can email us at store.service@hmv.co.uk and we'll respond to your enquiry as soon as possible.

We pride ourselves on the service we offer and we rely heavily on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your experience.

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