I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Voir plus
L'entreprise a répondu
46 The Mall, DA6 7JJ Bexleyheath, GB
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I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Voir plus
L'entreprise a répondu
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... Voir plus
L'entreprise a répondu
I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... Voir plus
L'entreprise a répondu
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

46 The Mall, DA6 7JJ, Bexleyheath, Royaume-Uni
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Online ordering process is straightforward and the in-store staff are very friendly and helpful.

Réponse de hmv (UK) - Bexleyheath
My click and collect order arrived at my local (Bexleyheath) store within a few days, which was excellent. The member of staff that I dealt with was very friendly and very helpful. Altogether an extremely pleasant experience. Cannot fault.

Réponse de hmv (UK) - Bexleyheath
Excellent service from the shop to delivery
Staff in the shop were excellent, my son was gutted that the stranger things D&D was sold out but the guy serving us looked it straight up, offered home delivery or shop collection and reassured him it was coming

Réponse de hmv (UK) - Bexleyheath
Sales assistant was very knowledgeable and very helpful

Réponse de hmv (UK) - Bexleyheath
Fantastic service always got what I needed with great customer service

Réponse de hmv (UK) - Bexleyheath
The staff are really friendly, helpful, knowledgeable and the service was excellent. We went in to buy a Lenco record player in black. The one in stock had been reserved. A member of staff located the last one left in another store and arranged delivery to home. Really helpful and we appreciated their effort. They helped us find the 3 LP's we wanted on their great offer. We ended up buying another 3, some plastic covers and a Silver LP case, which again was on a good offer. We enjoyed the shopping experience at the Bexleyheath store and look forward to going back to purchase more vinyls. Excellent service by all staff helping with our purchases.

Réponse de hmv (UK) - Bexleyheath

Réponse de hmv (UK) - Bexleyheath
Very friendly and helpful person behind the counter

Réponse de hmv (UK) - Bexleyheath
Staff very helpful at the shop delivery on time ,

Réponse de hmv (UK) - Bexleyheath
Wes in Bexleyheath store is a great ambassador for HMV.
Helped me search through K-pop tshirts for my niece, really helpful.
Thanks Wes.

Réponse de hmv (UK) - Bexleyheath
My local HMV is great, the staff are very helpful and informative. Bexleyheath Branch deserve recognition for going above and beyond

Réponse de hmv (UK) - Bexleyheath
Staff very polite helpful & efficient happy to help

Réponse de hmv (UK) - Bexleyheath
Unable to find the item I required in the store, I asked the assistant where I might find the item, she looked it up on the terminal, which showed there was one in the store. She spent a long time looking for it, unable to find it she offered to order it online for me. item arrived within two days.
Great Service

Réponse de hmv (UK) - Bexleyheath

Réponse de hmv (UK) - Bexleyheath
Mono Bluetooth speaker w/radio & cassette. Styled like 1980s portable cassette radio. Even powered w/ figure of eight 3pin lead. I haven't used the cassette player, but the radio picks up lots of stations on FM w/ Great sound and minimal static. AM picks up stations well w/ minimal static. The Bluetooth is excellent sound and play nintendo switch sounds. Of course mp3 music is excellent. Sound is surprisingly punchy w/ minimal distortion. Great controls and nostalgia looking is a treat.
So glad I purchased and look forward to switching it back on. Plan to fetch rechargeable batteries and charger. Not used w/ batteries yet

Réponse de hmv (UK) - Bexleyheath
Came into store on a Sunday looking for Christmas presents (ideally vinyls) I found a couple that I was looking for but needed help finding one. Guy behind the till helped me look and found one of the vinyls but also helped me to order the other one which I needed. Felt bad as it was first thing on a Sunday but he didn’t mind in helping

Réponse de hmv (UK) - Bexleyheath
The box is damaged. Wish I would have got it in store, there was many there but no now my box is damaged because they put it in a small box forced it in and obviously not been careful with the box, it was a special gift too. Gutted.

Réponse de hmv (UK) - Bexleyheath
Ordered online, communications were excellent and delivery speedy, collected in store and helped by Wez, above and beyond help from him 5*

Réponse de hmv (UK) - Bexleyheath
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