Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
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Lisez les avis des autres
Went into store looking for a particular vinyl and couldn’t find it so I decided to ask a member of staff I believe whose name was Tillie (bluewater) and she was absolutely incredible. Not only did sh... Voir plus
L'entreprise a répondu
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Voir plus
L'entreprise a répondu
I ordered item on click and collect. I came into store on.the morning of the album release day,there were copies on the shelf but the item was not available via click and collect until later that day,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Bluewater
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Royaume-Uni
4,7
Excellent
284 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Online purchase
Very quick & easy to navigate online purchase.
Arrived reasonably quick.
No complaints really.
3 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Straight forward and easy to arrange
Straight forward and easy to arrange. Staff very helpful
3 mai 2026
Réponse de hmv (UK) - Bluewater
Hi Chris
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They didn't have all that I wanted but…
They didn't have all that I wanted but the staff were very nice 👌
25 avril 2026
Réponse de hmv (UK) - Bluewater
Hi Alan
Thank you for sharing your experience at the store. We pride ourselves on the range and variety of items that we offer our customers, so we’re sorry to hear you were unable to find all of what you were looking for; however, we are pleased to hear that you were happy with how our staff assisted your queries.
We constantly review and refresh the items we have available, so we look forward to offering you even more choice soon!
Many Thanks
I ordered item on click and collect
I ordered item on click and collect. I came into store on.the morning of the album release day,there were copies on the shelf but the item was not available via click and collect until later that day,as I needed it for a present I had to buy it again. I thought click and collect gave priority
15 avril 2026
Réponse de hmv (UK) - Bluewater
Hi denise
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can advise you further.
Easy to order item online and collect…
Easy to order item online and collect from my local store. Staff very helpful when I enquired about another item
14 avril 2026
Réponse de hmv (UK) - Bluewater
Hi Mr Ransom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV reference
HMV, You had the items i required in stock. You post them to me and they arrived safely. Many thanks perfect for me.
28 mars 2026
Réponse de hmv (UK) - Bluewater
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good sales cashier and staff!
Good sales cashier and staff!! Would go to HMV Bluewater again!!
31 mars 2026
Réponse de hmv (UK) - Bluewater
Hi Hon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn’t find the particular item…
We couldn’t find the particular item within the store, however an assistant was able to check whether the item was available elsewhere and place an order for it to be delivered to us
28 mars 2026
Réponse de hmv (UK) - Bluewater
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Love hmv …
Love going in to the store the retail staff are always helpful if you ask for help if you can't find something my pee order of the new BTS album arrived well packaged and the goods well protected
27 mars 2026
Réponse de hmv (UK) - Bluewater
Hi RUTH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy order online
Quick and easy order online, quick and easy collection at HMV Bluewater.
Nice place, friendly staff
24 mars 2026
Réponse de hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Bluewater
Hi Elaine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Bluewater
Hi Dear
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Went in store to buy a t shirt, the last one in my size was faulty. The cashier was super helpful and said she could order online to be delivered to my home free of charge. It arrived a few days later.
13 février 2026
Réponse de hmv (UK) - Bluewater
Hi Jo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great click and collect service
Great click and collect service. I was always kept informed
21 février 2026
Réponse de hmv (UK) - Bluewater
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Bluewater
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Bluewater
Hi cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheerful click and collect
Packed and delivered quickly on release to the Bluewater store, and arrived safe and sound. Cheerful service from Ashleigh on collection. Thanks HMV!
5 février 2026
Réponse de hmv (UK) - Bluewater
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from HMV… Very polite…
Great service from HMV… Very polite friendly staff..
3 février 2026
Réponse de hmv (UK) - Bluewater
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lad the served us was very…
The young lad the served us was very knowledgeable. Also very helpful top marks of that young lad! Give him a pay rise.
1 février 2026
Réponse de hmv (UK) - Bluewater
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Réponse de hmv (UK) - Bluewater
Hello Dal
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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