Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Voir plus
L'entreprise a répondu
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Voir plus
L'entreprise a répondu
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Brighton
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Royaume-Uni
4,8
Excellent
332 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My click & collect order took longer…
My click & collect order took longer than I expected to be delivered. I had to chase it up to find out what was going on.
25 janvier 2025
Réponse de hmv (UK) - Brighton
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Order online to C and C Brighton -all…
Order online to C and C Brighton -all went well, only took a day or two to get here, no problems in collecting
14 janvier 2025
Réponse de hmv (UK) - Brighton
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great job to Hmv
Great job to Hmv , quick delivery from placing order cd was perfect excellent service all round. Will be back for more . Great service , well done .
11 janvier 2025
Réponse de hmv (UK) - Brighton
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Service
Great Service. All items that I ordered in late December arrived prior to the Christmas period even though they had a huge backlog of orders ready for shipping. All the staff ( shop & warehouse) worked hard to deliver the items .
3 janvier 2025
Réponse de hmv (UK) - Brighton
Hi Gerard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Brighton
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Brighton
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
got the help i needed tho i felt that…
got the help i needed tho i felt that some selections where a bit messy cos it popular products plus xmas season but other then that all good
29 décembre 2024
Réponse de hmv (UK) - Brighton
Hi Maleka
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My parcel was stolen
My parcel was stolen as royal mail left it on the doorstep when I wasn’t home. I tried contacting HMV and they haven’t responded to me
10 décembre 2024
Réponse de hmv (UK) - Brighton
Hi paige
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this currently.
The Staff at HMV
The staff at HMV, Churchill Square, are always pleasant and extremely helpful
27 décembre 2024
Réponse de hmv (UK) - Brighton
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Brighton
Hi Maciej
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service!
Couldn’t find what I was looking for in store, but the assistant helped source it online and get delivered to store. Super helpful! Only took a few days to arrive too. Great service.
12 décembre 2024
Réponse de hmv (UK) - Brighton
Hi jordash
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great friendly team of staff
12 décembre 2024
Réponse de hmv (UK) - Brighton
Thanks for the 5 stars and for shopping with us at hmv Em!
Réponse de hmv (UK) - Brighton
All our thanks goes to you Clara for shopping with us!
Great service arrived quickly and the…
Great service arrived quickly and the staff in store were amazing.
8 décembre 2024
Réponse de hmv (UK) - Brighton
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service!
The workers were extremely informative and great to talk to. HMV is the best.
17 novembre 2024
Avis spontané
Réponse de hmv (UK) - Brighton
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service and friendly and had just…
Quick service and friendly and had just what I wanted
9 décembre 2024
Réponse de hmv (UK) - Brighton
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Swift easy transaction
Swift easy transaction. Really friendly and helpful staff instore
1 décembre 2024
Réponse de hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Brighton
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a DVD from the Brighton…
I ordered a DVD from the Brighton branch and the staff were very helpful. I received notification that my delivery had arrived and collected it without any fuss or trouble
26 novembre 2024
Réponse de hmv (UK) - Brighton
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
The cd case arrived broken, but customer services were helpful and I changed my CD in the Brighton store the same day. Thanks!
27 novembre 2024
Réponse de hmv (UK) - Brighton
Hi Dawn
Thank you for taking the time to leave us a review. We are happy to see that our Brighton branch were able to assist you!
We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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