Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
L'entreprise a répondu
Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
L'entreprise a répondu
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Voir plus
L'entreprise a répondu
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Voir plus
L'entreprise a répondu
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy click and collect service. Item arrived in plenty of time before Xmas!

Réponse de hmv (UK) - Bromley
Sales associate very well informed on movies, helped me with several DVD’s ordering some and knew how long they would, just amazing Thank you Bromley.

Réponse de hmv (UK) - Bromley
Great customer service. Very knowledgeable about stock. Reminded me how nice it is to visit a real shop! Will definitely go back.

Réponse de hmv (UK) - Bromley
Relaxed atmosphere and helpful staff.
Some stores these days feel hectic and overwhelming, music is much too loud, which makes me want to buy what I need as quickly as possible - and leave immediately. At HMV I tend to stay for a while and browse. The staff are lovely, very patient and helpful.

Réponse de hmv (UK) - Bromley
Customers should be told that postage can take 2 to 5 working days for item to arrive. This was not made clear to me when I paid the extra amount.

Réponse de hmv (UK) - Bromley
Staff are always friendly 😁 & really helpful whenever asked any questions, so good to still see an HMV in the High Street 😀

Réponse de hmv (UK) - Bromley
I purchased a CD player at your Bromley store in the Glades. The young lady serving me could not have been more helpful. She advised me what CD players they had, helped me decide and was overall very pleasant and cheerful. I wish I could remember her name.

Réponse de hmv (UK) - Bromley
Hi, I bought this album from HMV for the exclusive signed photo card that came with it, I did get a signed card but it was small and not nearly as good as packages by other companies for the same Album!

Réponse de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley
Very good service from Lola at Bromley Brance, very helpful indeed

Réponse de hmv (UK) - Bromley
Good deal on a few albums I wanted. Very quick delivery after placing the order. Definitely going to keep using HMV

Réponse de hmv (UK) - Bromley
Very good customer service. When the product I wanted was not in stock the ladies were able to order the product for me.
Thank you

Réponse de hmv (UK) - Bromley
A brilliant service ~ + Many thanks to the staff at Bromley HMV for their kindness. 1st class

Réponse de hmv (UK) - Bromley
Smooth delivery, no problems. Staff friendly and helpful.

Réponse de hmv (UK) - Bromley

Réponse de hmv (UK) - Bromley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.