As usual I was amazed how quickly my order came. I was delighted as always. From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... Voir plus
L'entreprise a répondu
It's that time of year when mail begins to go missing especially packages that so obviously contain cd's so I'm always a little concerned,however my order arrived promptly as is HMV's style.Reccomend... Voir plus
L'entreprise a répondu
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Cheltenham
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
28-29 Regent Arcade, GL50 1JZ, Cheltenham, Royaume-Uni
4,8
Excellent
264 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
As usual I was amazed how quickly my…
As usual I was amazed how quickly my order came. I was delighted as always.
From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well done HMV and thank you.
21 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Most polite informed and helpful staff…
Most polite informed and helpful staff ! So pleased the store is near enough that we can access it.
21 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi Sheila
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy website to use and process was…
Easy website to use and process was smooth and simple. Prompt delivery and kept up to date with dispatch etc...
14 avril 2026
Réponse de hmv (UK) - Cheltenham
Hello Jon,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent staff helping
17 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi Mr Dowsett,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Cheltenham
Hi Laurence,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found the CD I wanted and it was…
They found the CD I wanted and it was available for collection from my nearest store. No problem with either
6 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Cheltenham
Hi Victoria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every one in the hmv store was amazing…
Every one in the hmv store was amazing and very knowledgeable
1 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales boy was extremely helpful
The sales boy was extremely helpful, nothing was too much trouble.
7 avril 2026
Réponse de hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very helpful staff
1 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really fast service with good products…
Really fast service with good products especially limited vinyl.
The website is super easy use (too easy given how much I spend).
2 avril 2026
Réponse de hmv (UK) - Cheltenham
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Cheltenham
Hi DAVID
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recommend
Easy to order online and collect order. Helpful staff at the counter. Enjoy browsing in the local, well-stocked store.
9 mars 2026
Réponse de hmv (UK) - Cheltenham
Hello Anna
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Cheltenham
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Cheltenham
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
Very helpful staff.
The process for ordering was explained fully and the obtaining of the goods was exactly as explained.
Everything was quick and I will certainly
Use HMV again.
28 février 2026
Réponse de hmv (UK) - Cheltenham
Hi Eric,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a DVD and it arrived in a…
I ordered a DVD and it arrived in a week. Staff were very friendly and helpful.
26 février 2026
Réponse de hmv (UK) - Cheltenham
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Cheltenham
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have always shopped in HMV where…
I have always shopped in HMV where possible since they launched in my home town in the 90s. I have never had a negative experience and the staff have always been knowledgeable and friendly. Long live HMV ! 🤟
26 février 2026
Réponse de hmv (UK) - Cheltenham
Hi Evan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.