Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
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Lisez les avis des autres
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
L'entreprise a répondu
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Voir plus
L'entreprise a répondu
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Chester
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Royaume-Uni
4,8
Excellent
271 avis
Demande des avis aux clients
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Réponse de hmv (UK) - Chester
Hello Stacey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Chester
Hi MITCH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
try something different
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
1 août 2026
Réponse de hmv (UK) - Chester
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Chester
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Chester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a box set box onSaturday and it…
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
25 juillet 2026
Réponse de hmv (UK) - Chester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fine no problem,use shop often
25 juillet 2026
Réponse de hmv (UK) - Chester
Hi Kelvin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you for receiving ☺️
22 juillet 2026
Réponse de hmv (UK) - Chester
Hi Lyndon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me know about their order and restock policy but also pointed me in other areas to extend other hobbies I was nervous about. Shout out to my guy, Mattie!
17 juillet 2026
Avis spontané
Réponse de hmv (UK) - Chester
Hi Taylor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reliability!
15 juillet 2026
Réponse de hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store collection better option
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage.
In-store experience was great and the bloke who served me was friendly and we shared a giggle.
I really love hmv (was a Christmas temp 2007 ‘ish) and enjoy visiting Chester and Shrewsbury stores in particular. Please keep hmv stores going!!!
5 juillet 2026
Réponse de hmv (UK) - Chester
Hi Santy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Chester
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
4 juillet 2026
Réponse de hmv (UK) - Chester
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
3 juillet 2026
Réponse de hmv (UK) - Chester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
27 juin 2026
Réponse de hmv (UK) - Chester
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV great shopping experience
Buying is very easy and delivery is fast, usually before the date expected
27 avril 2026
Réponse de hmv (UK) - Chester
Hello Rose,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson was very helpful and…
The salesperson was very helpful and informative. The whole process was made very straightforward.
20 juin 2026
Réponse de hmv (UK) - Chester
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Chester
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service from HMV.
Really good service from HMV.
Website was easy to use and order my vinyl.
Good selection at a reasonable price.
Pick up from store is a good feature and staff really pleasant
16 juin 2026
Réponse de hmv (UK) - Chester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
5 juin 2026
Réponse de hmv (UK) - Chester
Hi Russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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