The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement26 The Martlets, RH10 1ES Crawley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Voir plus
L'entreprise a répondu
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Voir plus
L'entreprise a répondu
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Crawley
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
26 The Martlets, RH10 1ES, Crawley, Royaume-Uni
4,6
Excellent
139 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice and Easy
10 mars 2024
Réponse de hmv (UK) - Crawley
Hi Miss Tuesley
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great customer service and everyone was…
Great customer service and everyone was so happy and friendly
7 mars 2024
Réponse de hmv (UK) - Crawley
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would have given more stars but the…
I would have given more stars but the staff assistant did not spell my name properly.
Melvyn NOT Melvin
27 février 2024
Réponse de hmv (UK) - Crawley
Hi Mr Harrison
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Crawley
Hi Alessandro
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good range, helpful staff
Large range of vinyl in particular, as well as other things, and staff really helpful with finding/ordering things. Very nice to have such a decent record shop nearby again.
12 février 2024
Réponse de hmv (UK) - Crawley
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Used click and collect from my local store.
Used click and collect from my local store, very efficient and easy.
19 janvier 2024
Réponse de hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The cd arrived in perfect condition
The cd arrived in perfect condition, the staff at Crawley HMV were so helpful and kind.
6 janvier 2024
Réponse de hmv (UK) - Crawley
Hi Tajah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
After receiving email advising…
After receiving email advising dispatched I have yet to receive an email to say my order is in store to collect
3 janvier 2024
Réponse de hmv (UK) - Crawley
Hi Dot
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I ordered from the website and the…
I ordered from the website and the products I wanted and as I live in Cyprus needed to rely on a speedy delivery as I was only back in the uk for the Christmas holidays. Everything arrived in quick time and in perfect condition.
30 décembre 2023
Réponse de hmv (UK) - Crawley
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Outstanding communication. I knew exactly when my purchase was arriving.
1 décembre 2023
Réponse de hmv (UK) - Crawley
Hi TANITH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Crawley
We are a friendly bunch at hmv and always happy to help!
Delivered on time and what I wanted
Delivered on time and what I wanted
Can't say more
17 décembre 2023
Réponse de hmv (UK) - Crawley
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Crawley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order in store
Very easy to order in store, very helpful staff. The 3 CD’s we ordered came within 4 days.
7 décembre 2023
Réponse de hmv (UK) - Crawley
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
Brilliant service. Efficient too and the staff were helpful and amazing. Nothing was too much trouble
15 décembre 2023
Réponse de hmv (UK) - Crawley
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Crawley
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and easy collection from…
Easy ordering and easy collection from store friendly staff
10 décembre 2023
Réponse de hmv (UK) - Crawley
Hello Leigh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great variety to choose from
Great variety to choose from, staff always ready and available to help and advise.
10 décembre 2023
Réponse de hmv (UK) - Crawley
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item not available in store
Item not available in store, although two copies of DVD should have been available. However, pleased with follow-up service and subsequent delivery of item free of postage to home.
28 novembre 2023
Réponse de hmv (UK) - Crawley
Hi Susan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy and quick
2 décembre 2023
Réponse de hmv (UK) - Crawley
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.