Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement71 / 77 Murraygate, DD1 2EA Dundee, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
L'entreprise a répondu
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Voir plus
L'entreprise a répondu
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Dundee
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
71 / 77 Murraygate, DD1 2EA, Dundee, Royaume-Uni
4,8
Excellent
239 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Dundee
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Dundee
Hi mawmuz
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hassle free collection from store
Good communication about pushed back release date, friendly efficient pick up from store
19 décembre 2025
Réponse de hmv (UK) - Dundee
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just perfect
Dispatched and delivered in time for Christmas. Efficient pleasant Dundee staff.
15 décembre 2025
Réponse de hmv (UK) - Dundee
Hi graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and efficient
Quick and efficient, staff were friendly and I am very happy overall ⭐⭐⭐⭐⭐
11 décembre 2025
Réponse de hmv (UK) - Dundee
Hi Finn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help in shop.
The sales assistant was very helpful and placed the order to be delivered to my home.
5 décembre 2025
Réponse de hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice staff.
1 décembre 2025
Réponse de hmv (UK) - Dundee
Hello Grant
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Réponse de hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent! Arrived safely at my local HMV store. Prompt delivery to the Dundee store and ready for immediate pick up. Absolutely delighted with the service.
22 novembre 2025
Réponse de hmv (UK) - Dundee
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This shop I swear phenomenal
This shop I swear is the best one because I always get the best service in here
23 novembre 2025
Réponse de hmv (UK) - Dundee
Hello Archie,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Assistant was very helpful ordered the…
Assistant was very helpful ordered the dvd for me
17 novembre 2025
Réponse de hmv (UK) - Dundee
Hi Lesley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Daniel was very helpful and my order…
Daniel was very helpful and my order arrived just when he said it would, so thanks
13 novembre 2025
Réponse de hmv (UK) - Dundee
Hi Gerard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
True to size. Decent quality
Ordered this for my daughter fits well,decent material washes well.
Quick delivery.
10 novembre 2025
Réponse de hmv (UK) - Dundee
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I came in looking for a specific item…
I came in looking for a specific item and thanks to a delightful pretty young lady Laura I was able to order it for collection from the store.
4 novembre 2025
Réponse de hmv (UK) - Dundee
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Does what it says on the tin !
Great trouble free transaction. Nicely packaged no damage arriving safely and quickly
13 octobre 2025
Réponse de hmv (UK) - Dundee
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV staff in Dundee are terrific
HMV staff in Dundee are terrific. We shop there every week and they are so helpful. If there is something we are looking for and can’t find they will help you and if it isn’t in the store they find it online and make the purchase very simple. Wish all stores were this helpful.
5 octobre 2025
Réponse de hmv (UK) - Dundee
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pmcp
Easy to order,fast delivery and a very competitive price for the goods i received
16 septembre 2025
Réponse de hmv (UK) - Dundee
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Honestly HMV you have everything people…
Honestly HMV you have everything people need from youtooz to funko to records to even posters honestly it's the best shop to go to plus with the packaging it was packed well also some could say it was packaged to well to the point I couldn't find the opening but that's good
12 septembre 2025
Réponse de hmv (UK) - Dundee
Hi Zero
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Dundee
Hi Logan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and fast delivery.
It was easy to order and delivery was fast.
LP's were well wrapped.
I would have no hesitation to order from HMV again.
3 septembre 2025
Réponse de hmv (UK) - Dundee
Hello Frank
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.