The members of staff were very knowledgeable and keen to help and the interaction was first class regarding the film I wanted to purchase.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 27-28, Harvey Centre, CM20 1XS Harlow, GB
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Lisez les avis des autres
We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... Voir plus
L'entreprise a répondu
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... Voir plus
L'entreprise a répondu
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Harlow
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, Royaume-Uni
4,7
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a great experience at HMV
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy and enjoyable to browse. I especially liked the atmosphere — it felt welcoming and nostalgic. I’ll definitely be visiting again!
15 janvier 2026
Réponse de hmv (UK) - Harlow
Hi Finlay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff! Ordered what I wanted and was all efficiently done with regular emails to update me.
11 janvier 2026
Réponse de hmv (UK) - Harlow
Hello Nicole
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great store, loads of choice
Good selection of products, easy on line ordering for collection in store. Helpful friendly staff. An all round great shopping experience every visit. Thank you.
6 février 2026
Réponse de hmv (UK) - Harlow
Hi Mrs Clarke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah helpful friendly staff I am happy…
Yeah helpful friendly staff I am happy with my purchase and the service thank
26 janvier 2026
Réponse de hmv (UK) - Harlow
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV review
I went in to pick up a click and collect order (witch was made really easy to do on their website) and the lady at the till made it easy and simple.
25 janvier 2026
Réponse de hmv (UK) - Harlow
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Harlow
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Harlow
Hi Linda,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Faulty vinyl
My vinyl purchase was faulty as was the replacement, but the staff were very helpful in sorting it out.
23 janvier 2026
Réponse de hmv (UK) - Harlow
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Harlow
Hi Valerie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
changed a vinyl record
Staff in the shop were friendly and helpful. My wife had bought a Jimi Hendrix album as a Christmas present but it wasn't the one I wanted so I changed it
18 janvier 2026
Réponse de hmv (UK) - Harlow
Hi Peter
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Réponse de hmv (UK) - Harlow
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very polite and very good with disabled…
Very polite and very good with disabled people.
16 janvier 2026
Réponse de hmv (UK) - Harlow
Hi Marion
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
Very helpful sales assistant at the Harlow store. LP was out of stock but managed to order it before the deadline for Xmas.
17 décembre 2025
Réponse de hmv (UK) - Harlow
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great sellers
6 décembre 2025
Réponse de hmv (UK) - Harlow
Hi Miriam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to order and collect.
31 décembre 2025
Réponse de hmv (UK) - Harlow
Hi JANET
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Harlow
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are very knowledgeable in the…
The staff are very knowledgeable in the products they sell, especially the guy who has been working in there for years. They are also friendly & professional.
9 décembre 2025
Réponse de hmv (UK) - Harlow
Hi Laura
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - Harlow
We love this, so thank for shopping with us at hmv and have a Merry Christmas!
Service from Ruby was brilliant when I…
Service from Ruby was brilliant when I actually got to the till, although there was another server who after finishing serving someone else just completely ignored me as I stepped forward for my turn, I accept she could have still been busy doing something but a little acknowledgement would have gone a long way, if I was paying for something rather than collecting a click and collect I would have just left it on the till and walked
6 décembre 2025
Réponse de hmv (UK) - Harlow
Hi Paul
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Harlow
Hi Allison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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