I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Voir plus
L'entreprise a répondu
Unit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Voir plus
L'entreprise a répondu
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... Voir plus
L'entreprise a répondu
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Voir plus
L'entreprise a répondu
Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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being able to pre-order online prior to release in store, being updated by text and email as to progress status, leaving a 'I missed you' card to say left in 'your safe space'.

Réponse de hmv (UK) - Huddersfield
Extremely well stocked across a whole range of music related goods. Excellent service from a very knowledgeable and helpful staff

Réponse de hmv (UK) - Huddersfield
Bought 4 brand new vinyls from hmv in last few month. 3 of them jump terribly. Had them replaced by lovely staff but even new ones jump to n same places. Printing production is terrible unfortunately.

Réponse de hmv (UK) - Huddersfield
My experience all through from ordering and collection from my local store was easy and smooth.The workers at my local store are very friendly and ever willing to help.

Réponse de hmv (UK) - Huddersfield
Andy at the huddersfield store went out of his way to order me a t sjirt they didnt have in stock and he had to delivered to my house so i didnt have to trail back .very polite man and quick delivery .

Réponse de hmv (UK) - Huddersfield
Super quick delivery to my chosen store - no postage to pay which is great. Lovely member of staff processed my order when I picked it up.

Réponse de hmv (UK) - Huddersfield
The staff was friendly and I liked how they have everything in stock I'm a very common customer as to me hmv is a home a safe place for me to browse all the stuff I like. I'm a big music fan and an anime fan

Réponse de hmv (UK) - Huddersfield

Réponse de hmv (UK) - Huddersfield

Réponse de hmv (UK) - Huddersfield
I am a new buyer of vinyl and the staff were very helpful and knowlegable.

Réponse de hmv (UK) - Huddersfield
Really great company and easy to order from their website
Good value products too

Réponse de hmv (UK) - Huddersfield

Réponse de hmv (UK) - Huddersfield
Website easy to use, wide range of stock, prices comparable or better than Amazon and not least the instore staff are great, very knowledgeable and approachable. A great experience all round!

Réponse de hmv (UK) - Huddersfield
Very enjoyable shopping experience online and in-store, only ever had one issue with a delivery not arriving but I have made many orders through the HMV site and eBay successfully.

Réponse de hmv (UK) - Huddersfield
Staff member very helpful, looked for dvd in store and ordered for me as not in store .
Very friendly and helpful.
I was informed when my dvd was in store to collect.
Would recommend to family and friends .

Réponse de hmv (UK) - Huddersfield
Ordered a Kpop derpy figure for a gift. As it was delayed, contacted customer service. They were very knowledgeable and informed me of what the issue was and updated me as to when it would be ready to pick up. Service in the store was great, staff were friendly and polite. Good overall experience

Réponse de hmv (UK) - Huddersfield
Managed to get me the records I was after for Christmas pressies. Really efficient.

Réponse de hmv (UK) - Huddersfield

Réponse de hmv (UK) - Huddersfield
Good friendly service, and quick and efficient, and the goods are always new and sealed, peace of mind 👍

Réponse de hmv (UK) - Huddersfield
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