hmv (UK) - Inverness Avis 

247
TrustScore 4.5 sur 5

4,7

32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love this store! Staff are friendly, knowledgeable and really friendly. Great selection of products and really easy to order to collect.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Inverness

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(247)

30 760 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi James

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Straightforward

Excellent service, informed throughout and shop staff friendly and helpful

17 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Simon

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

More in store appearances please

Gun, launching their new album, "Hombres", played a great acoustic set before signing copies of , well, just about anything. The store had it well organised and the staff on hand couldn't have been more helpful. One would even take photos of you with the band. A fantastic experience altogether. Thanks

16 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi ROBERT

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 3 sur 5 étoiles

Staff friendly and polite

Staff friendly and polite, small but tidy store. Lack of some choices but is small.
My only problem was I ordered some vinyl to pick up but the corners were damaged possibly in transport or miss handled. As a collector I expect a perfect lp, couldn't swap as no, stock again small store.

16 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi John

Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.

Noté 4 sur 5 étoiles

Very friendly pleasant staff in the…

Very friendly pleasant staff in the store tho click and collect took a week to get my order of 1 item

19 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Maureen,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

Noté 5 sur 5 étoiles

Good customer service in the shop

Good customer service in the shop
On time home delivery

14 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Jennifer

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Regular customer and always happy with service

17 avril 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi James

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Mr Mackintosh

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

the staff member was very polite and…

the staff member was very polite and helpfull and guided me on how to arrange collection at the other store

31 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 4 sur 5 étoiles

Felt the staff cared about my issue.

Felt the staff cared about my issue.

Quickly resolved.

27 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hello Guy

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Noté 2 sur 5 étoiles

Inconvenient click and collect sequence

Ordered on Saturday for click and collect. HMV mailed it to their click and collect store, so not advised until Tuesday. Due to long gap between ordering and picking up I had to make a special trip to pick it up, when I am usually near their store on Mondays. Staff were very nice but click and collect is usually available quicker than that.

31 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hello, 

Thank you for your review! 

 
Please note that all our Click & Collect orders are shipped from our warehouse, which means you'll need to wait for the delivery of these items to arrive at the store. You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice. We do advise 2 - 5 working days for this. Our Click & Collect service allows customers to buy items listed online at hmv.com for delivery to any hmv or Fopp store in the UK. There is no delivery charge for this service.

Please note that due to Monday 1st April being a Bank Holiday, this not classed as a working day.

We hope this helps.

Noté 5 sur 5 étoiles

Swift n sure

Very good
Simple
No hassle
Great team in store

29 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi .Neil

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Helpful

An instore vinyl press would be fun.

8 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Darren

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very helpful, polite, knew what they were doing.

4 mars 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Mhairi

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent service in store and dealt…

Excellent service in store and dealt with my order immediately. Staff always very helpful.
DVD arrived at my house earlier than expected, so full marks.

27 février 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hello,

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Inverness store and the colleagues you mentioned will be delighted to read this too.

Thanks for shopping with hmv, see you again soon :-)

Noté 5 sur 5 étoiles

Replacement order

The order was a replacement for a faulty item. Staff were great at returning faulty item and reordering replacement to store for me. Item arrived extremely quickly.

27 février 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Janine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.. Record player arrived within 3 days, well packaged!

23 février 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi A

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi graeme

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

not only did the store attendant help…

not only did the store attendant help me with my order, he recommended an equally good movie to watch based on my purchase

1 février 2024
Logo de hmv (UK) - Inverness

Réponse de hmv (UK) - Inverness

Hi Craig

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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