hmv (UK) - KetteringAvis 

134
TrustScore 5 sur 5

4,9

32B Newlands Centre, NN16 8JB Kettering, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always try and buy from HMV. My rating is based mostly on the great staff in the Kettering HMV store who are always friendly and helpful in obtaining that what I am after. Failing that I generally g... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Kettering

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 32B Newlands Centre, NN16 8JB, Kettering, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(134)

29 831 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great staff very helpful and Caroline…

Great staff very helpful and Caroline is a delight one of the best team members gives 110% i won't shop any where else even online.

3 juin 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Andy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon 🙂

Noté 5 sur 5 étoiles

Easy and straightforward

Easy and straightforward. Did click and collect at HMV Kettering.

10 mai 2025
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Réponse de hmv (UK) - Kettering

Hi Carolyn

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Quick

Quick, courteous, helpful and efficient. Feel blessed to have such a great store and team in my community, always my go to for music etc

22 avril 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Emma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great Service

good service. got exactly what I wanted

10 avril 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Philip

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

The staff were very helpful polite and…

The staff were very helpful polite and happy to tell me everything I needed to know

31 mars 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Tracey

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Excellent service as always in HMV…

Excellent service as always in HMV Kettering, I wanted a particular classical CD for my Mum, and it was sorted out, delivered to store and I picked it up fine. I have been using the store for years and actively avoid Amazon! Very good CD and Vinyl selection.

31 mars 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Eliot

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 4 sur 5 étoiles

Friendly staff

Nice store.
Friendly staff
Only downside is that the music is to loud

8 mars 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Kayleigh

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Noté 5 sur 5 étoiles

Easy is a dream

Easy ordering on website, an email at every step, super easy pick up in store

9 février 2025
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Leah

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

No problem from choosing gift to…

No problem from choosing gift to picking it up from here shop

23 décembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hello Mrs

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 5 sur 5 étoiles

I like click and collect and I trust…

I like click and collect and I trust HMV more than Amazon. I enjoy visiting the shop too.

19 décembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Charles

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Great shopping experience

Went in to pick up my items that I had ordered online (Xmas gifts). The shop was clean and well laid out. The gentleman on the till was very helpful and chatted away while I paid for more items that I picked up in store.

30 novembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi!

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great service with a smile.

Great service with a smile.
Ordered in dvds that weren't in stock. Delivered and collected with ease.

25 novembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Nico

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 1 sur 5 étoiles

What can I say about hmv

What can I say about hmv

Maybe train your staff or give the jobs to people who actually want them

Being told look for it yourself and waiting over 20 mins at a till whilst the one member of staff disappeared is not good enough

7 novembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hello Sarra

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Noté 5 sur 5 étoiles

Very straightforward and easy to use

Very straightforward and easy to use

3 novembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Kevin

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

As this is the only hmv in my area I…

As this is the only hmv in my area I always get my cds and dads there.the staff are always friendly and helpful.

10 octobre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Richard,

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Great service

Great service

7 octobre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi John

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Top stuff again HMV

Easy process to the preorder and then to collect from my home town HMV store - and good customer service from online straight through to collection from store.
The order date was delayed for a week but was kept informed.

27 septembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Easy collections

Very quick and easy to collect my parcel. Email said I needed photo ID to collect, but I didn't.

29 août 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Rupert

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

fast & safe delivery

fast & safe delivery, album was not damaged at all. Highly recommend buying albums from here

1 septembre 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Erin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

I always try and buy from HMV...

I always try and buy from HMV. My rating is based mostly on the great staff in the Kettering HMV store who are always friendly and helpful in obtaining that what I am after. Failing that I generally go to the HMV website, or order instore. As opposed to the competitors.

22 août 2024
Logo de hmv (UK) - Kettering

Réponse de hmv (UK) - Kettering

Hi Peter

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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