Ordered a new release a few weeks ago, got an email informing me that it had arrived, went down to the shop and picked it up. No problems plus, as always, the staff were polite and friendly.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 104-106 The Mall, LU1 2LJ Luton, GB
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Lisez les avis des autres
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Voir plus
L'entreprise a répondu
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Voir plus
L'entreprise a répondu
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Voir plus
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Luton
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 104-106 The Mall, LU1 2LJ, Luton, Royaume-Uni
4,8
Excellent
107 avis
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Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
26 novembre 2025
Réponse de hmv (UK) - Luton
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
24 novembre 2025
Réponse de hmv (UK) - Luton
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
16 novembre 2025
Réponse de hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
31 octobre 2025
Réponse de hmv (UK) - Luton
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant staff and had exactly what I…
Brilliant staff and had exactly what I wanted at the best price
25 octobre 2025
Réponse de hmv (UK) - Luton
Hi Aubrey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - Luton
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Helpful friendly staff at HMV Luton and the quick delivery of a heavy item I ordered to be delivered as I couldnt carry it at the time.
4 octobre 2025
Réponse de hmv (UK) - Luton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My Client and Me at HMV
I always like coming to HMV in Luton Mall. I am a carer and my client and I always visits the shop. My client is happy and so am I. My client is updated with all the CDs that she wanted and she listens to the 80s and 90s music.
26 septembre 2025
Réponse de hmv (UK) - Luton
Hi Carrie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Luton
Hi Anna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Luton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff at my local HMV store are very…
Staff at my local HMV store are very polite & helpful
18 juin 2025
Réponse de hmv (UK) - Luton
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very polite and helpful
Great staff very polite and helpful. Found my order quickly
16 mai 2025
Réponse de hmv (UK) - Luton
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Luton
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Not Recommended
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earbuds with a good, crisp and deep bassline, please don't buy these buds.
5 avril 2025
Good delivery
Good delivery. Staff were nice. Delivery came within a week. Easy to collect.
6 avril 2025
Réponse de hmv (UK) - Luton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The vinyl I bought keeps on jumping…
The vinyl I bought keeps on jumping across to different places for some reason
12 mars 2025
Réponse de hmv (UK) - Luton
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Hmv It's Keeps me up-to-date
Hmv It's Keeps me up-to-date, all the latest movies easy to find easy to order delivered on time. Hmv Should remain on the High street. For another 50 years. Thank you.
17 janvier 2025
Réponse de hmv (UK) - Luton
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I would recommend to friend's and family
I'm very happy with hmv on time with delivery would use again
30 décembre 2024
Réponse de hmv (UK) - Luton
Hi Kat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great service
In store collection of online order was quick and easy. Friendly helpful staff.
24 décembre 2024
Réponse de hmv (UK) - Luton
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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