Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Lisez les avis des autres
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Voir plus
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Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Voir plus
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When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Voir plus
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À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Middlesbrough
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Royaume-Uni
4,6
Excellent
260 avis
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's not going to delivered before…
It's not going to delivered before Xmas. I filled in a cancelled form. So now I have 2
24 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Karen
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I have bought online from hmv in the…
I have bought online from hmv in the past. I have always found it easier to find what I was looking for. Also able to reorder what I want.
16 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hello Barbara
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Middlesbrough
Hi Liv
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my order in record time and the…
I got my order in record time and the staff were very helpful.
10 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Middlesbrough
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
The gentleman in the middlesbrough shop sorted out my order for me, all I had to do was wait for it to arrive. It arrived very quickly, was well packaged and in perfect condition
6 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely brilliant customer service…
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering is easy and straight forward. Always friendly staff
1 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Wicked Vinyl we wanted was out of stock in your Middlesbrough store but the assistant was more than happy to order it for us & it was delivered within a few days.
5 décembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good in-store ordering service
Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.
30 novembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Mrs K
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very kind staff!
Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊
24 novembre 2024
Réponse de hmv (UK) - Middlesbrough
Hello Tolu,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Middlesbrough
Hi Keith,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
excellent service and friendly staff
13 novembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Mr Reed,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very speedy delivery
It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas
10 novembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Jac
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have purchased a lot of albums from…
I have purchased a lot of albums from Hmv and 1 was faulty I live quite a distance from the store and I can only change it in store
2 octobre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Micheael,
We are sorry to hear that your purchase has a manufacturing fault.
Please be assured that should you be unable to return to a store for exchange, we can alternatively offer a return and refund on the item via our returns portal below:
https://hmv.returns.international/
Réponse de hmv (UK) - Middlesbrough
Hello Karl,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Preordered game
Available to pick up from 9am - was ready when I got there. Quick and simple
2 octobre 2024
Réponse de hmv (UK) - Middlesbrough
Hi JAKE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was lovely helping me ordering…
Everyone was lovely helping me ordering the vinyl, they took the time and we had a wonderful conversation about how easy it will be to order it and how quick it'll be, they were lovely
25 septembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Olivia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Middlesbrough
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I just like going into HMV
I got my order really easy. Staff are lovely every time I go.
6 septembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Ash
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived when they said it…
The item arrived when they said it would and was in great condition. All round good service
4 septembre 2024
Réponse de hmv (UK) - Middlesbrough
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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