Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Voir plus
L'entreprise a répondu
33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Voir plus
L'entreprise a répondu
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Voir plus
L'entreprise a répondu
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Voir plus
L'entreprise a répondu
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Royaume-Uni
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Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up

Réponse de hmv (UK) - Middlesbrough
Easy to order in store, arrived to collect when they said it would.

Réponse de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough
Staff are always friendly and approachable. Offering professional experience with vast knowledge of their products, third party providers and upcoming trends. Always offering highest level of customer service and support. HMV staff are focused on a customers experience in regards to service and confidence in shopping with the HMV brand and its reputation. With almost 40 years history of shopping with HMV Middlesbrough, my review can not promote enough towards my experience and confidence in shopping at this store.

Réponse de hmv (UK) - Middlesbrough
HMV is always a lovely store to pop into. Lovely atmosphere and friendly helpful staff. When placing an order it will always come very speedy. And you have alot of different things to browse catering to individual likes.

Réponse de hmv (UK) - Middlesbrough
Easy to place an order, swift reply and quick notification when available to collect. Very good customer service instore.

Réponse de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough
The staff member was extremely knowledgeable about the music artist. They were also very customer focussed. :-)

Réponse de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough
Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.

Réponse de hmv (UK) - Middlesbrough
Very good service.the staff know what they are talking about.ill be back.

Réponse de hmv (UK) - Middlesbrough

Réponse de hmv (UK) - Middlesbrough
I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to

Réponse de hmv (UK) - Middlesbrough
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