I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Voir plus
L'entreprise a répondu
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Voir plus
L'entreprise a répondu
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Voir plus
L'entreprise a répondu
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Voir plus
L'entreprise a répondu
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my ord... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Royaume-Uni
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de hmv (UK) - Newcastle
First time I’ve ever ordered a dvd in store. The process was totally seamless and front line staff were great.

Réponse de hmv (UK) - Newcastle
Troy was amazing in the Newcastle HMV. He answered my question about a gift I wanted for my son. As the store did not have the limited dvd in store, he looked for it and ordered it for me there and then. He was really helpful, Knowledgeable and went the extra mile. I will definitely recommend this store and will continue to shop there. Thank you Troy, my boy loves his dr who dvds.

Réponse de hmv (UK) - Newcastle

Réponse de hmv (UK) - Newcastle

Réponse de hmv (UK) - Newcastle
Great experience. Staff at HMV are willing to listen and have an interest in music & film.

Réponse de hmv (UK) - Newcastle
Ordered online and was a easy process. Didn't take long to be despatched and delivered to store.

Réponse de hmv (UK) - Newcastle
Very helpful staff member who offered to look and when not available. Ordered online for me after checking stock levels.

Réponse de hmv (UK) - Newcastle

Réponse de hmv (UK) - Newcastle
First of all the good care of the store assistant.
2cnd the quickness of the delivery of the DVD I had ordered.
All in all first class sevice.
the assistants name is Gordon.

Réponse de hmv (UK) - Newcastle
Always delivered in perfect condition and on time

Réponse de hmv (UK) - Newcastle
I’m so glad that the gentleman who helped me out getting the T shirt I was looking for . He helped me to order my T shirt. My mum really liked it.

Réponse de hmv (UK) - Newcastle
Easy to order , kept updated Arrived at shop on time for collection as promised .

Réponse de hmv (UK) - Newcastle
Is usually vinyl that I shop for and there’s a fantastic selection at HMV. Staff are lovely, friendly and knowledgeable. Prices are competitive too.

Réponse de hmv (UK) - Newcastle
I've been using HMV for over 30 years and have never had a bad experience; this was no different. Excellent service. Fast delivery, product in perfect condition and staff are always friendly and professional.

Réponse de hmv (UK) - Newcastle

Réponse de hmv (UK) - Newcastle
Great service at store polite, professional and knowledgeable

Réponse de hmv (UK) - Newcastle
The friendly and helpful staff at HMV Newcastle went above and beyond to make sure each person had the best experience - making everyone feel at ease and doing so with a smile, always makes special events like this even more special and always remembered.

Réponse de hmv (UK) - Newcastle
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