Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Voir plus
L'entreprise a répondu
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Voir plus
L'entreprise a répondu
Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
L'entreprise a répondu
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
L'entreprise a répondu
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Réponse de hmv (UK) - Preston
Great updates on what was happening with my purchases. Items were ready to collect in the store, friendly staff

Réponse de hmv (UK) - Preston
Ordered what I wanted, got it, they all lived happily ever after

Réponse de hmv (UK) - Preston
Everything you order from HMV is quickly delivered and very well packaged.Been using HMV for years and will keep on doing so.

Réponse de hmv (UK) - Preston
My order was delivered promptly & easily, very happy with all aspects of ordering and would buy from HMV again

Réponse de hmv (UK) - Preston
I find HMV website is easy to use to find good bargains like Music CD's, Movies on Blu-Ray/DVDs' If your like me into collecting physical music and films, they have a honest price on postage and don't rip you off like other sites.

Réponse de hmv (UK) - Preston

Réponse de hmv (UK) - Preston
Ordered a turntable for click and collect to a store that already had the item in stock. I did not realise that by ordering through click and collect the item HAS to be delivered from the warehouse and if you want it from the store you must use Ring and Reserve, not an online service. Order was stuck on payment accepted for 4 days with no communication about what was happening with the order until it was finally dispatched. Only took a day to be dispatched to store which was a nice change. Went in to store and collected with ease. While it did arrive in the 2-5 day time frame a bit more information could have been provided on what was happening before the order got dispatched.

Réponse de hmv (UK) - Preston
Customer service was excellent , I was unable to find
the record I was looking for, the assistant was very helpful, ordering the product in for me . Product arrived promptly.

Réponse de hmv (UK) - Preston
Fantastic choice of products and really helpful staff.

Réponse de hmv (UK) - Preston

Réponse de hmv (UK) - Preston
Awful misleading staff when ordering in store - was led to believe item I wanted was available - just that the size was not at the store - waited over a week for any correspondence and even then HMV could not advise a dispatch date citing excuses which other retailers would be ashamed to give
Update: after getting a response on trustpilot (not in response to the request made on the HMV website made beforehand) still waiting to hear anything even after following the request from HMV to get in touch. Also tried to call but the only number available has a recording indicating the phone system is down for maintenance?? Will have to go into store to resolve in person……shouldn’t be this hard!!!

Réponse de hmv (UK) - Preston
Extremely pleasant guy on checkout and helped me a lot.

Réponse de hmv (UK) - Preston

Réponse de hmv (UK) - Preston
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.