hmv (UK) - Preston Avis 

171
TrustScore 4.5 sur 5

4,7

112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke

L'entreprise a répondu

Noté 5 sur 5 étoiles

i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Preston

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(171)

31 677 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant

Brilliant. Ordered it in advance and was delivered by the weekend

11 mai 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Terence

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

My favorite shop

Friendly staff, perfect service.

19 avril 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Tetiana

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Very good

Very good
Good service

4 avril 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Pauline

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

fast service

fast service. easy to use. friendly staff. good price.

1 avril 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi,

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Vinyl Purchase

My experience with hmv online shopping was great

25 mars 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Stephen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service

23 mars 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Great updates on what was happening…

Great updates on what was happening with my purchases. Items were ready to collect in the store, friendly staff

26 février 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Paul

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Ordered what I wanted

Ordered what I wanted, got it, they all lived happily ever after

28 février 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Darren

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Super HMV.

Everything you order from HMV is quickly delivered and very well packaged.Been using HMV for years and will keep on doing so.

5 février 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Darren

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

My order was delivered promptly &…

My order was delivered promptly & easily, very happy with all aspects of ordering and would buy from HMV again

5 février 2025
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Mrs

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

HMV Site/Store a great place to find Bargain Music CD's & Blu-Ray/DVDs Films

I find HMV website is easy to use to find good bargains like Music CD's, Movies on Blu-Ray/DVDs' If your like me into collecting physical music and films, they have a honest price on postage and don't rip you off like other sites.

25 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Noel

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Pleasant helpful staff

Pleasant helpful staff. Fast efficient service.

17 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hello Gerrard

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 3 sur 5 étoiles

Click and collect order, took 5 days.

Ordered a turntable for click and collect to a store that already had the item in stock. I did not realise that by ordering through click and collect the item HAS to be delivered from the warehouse and if you want it from the store you must use Ring and Reserve, not an online service. Order was stuck on payment accepted for 4 days with no communication about what was happening with the order until it was finally dispatched. Only took a day to be dispatched to store which was a nice change. Went in to store and collected with ease. While it did arrive in the 2-5 day time frame a bit more information could have been provided on what was happening before the order got dispatched.

15 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Bilal

Thank you for taking the time to leave us a review. We are sorry to hear your order was delayed. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)

Have a great day!

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent , I was unable to find
the record I was looking for, the assistant was very helpful, ordering the product in for me . Product arrived promptly.

9 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Norman

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Fantastic choice of products and really…

Fantastic choice of products and really helpful staff.

12 décembre 2024
Avis spontané
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi customer, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Staff who served me were lovely

Staff who served me were lovely

7 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Amy

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 1 sur 5 étoiles

Awful misleading staff when ordering in…

Awful misleading staff when ordering in store - was led to believe item I wanted was available - just that the size was not at the store - waited over a week for any correspondence and even then HMV could not advise a dispatch date citing excuses which other retailers would be ashamed to give

Update: after getting a response on trustpilot (not in response to the request made on the HMV website made beforehand) still waiting to hear anything even after following the request from HMV to get in touch. Also tried to call but the only number available has a recording indicating the phone system is down for maintenance?? Will have to go into store to resolve in person……shouldn’t be this hard!!!

2 décembre 2024
Avis spontané
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Ben

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Noté 5 sur 5 étoiles

Extremely pleasant guy on checkout and…

Extremely pleasant guy on checkout and helped me a lot.

5 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Tracey

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Fast efficient service

Fast efficient service

30 novembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Chantelle

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Easy process

Easy process, great guy in the store. Will definitely use again.

2 décembre 2024
Logo de hmv (UK) - Preston

Réponse de hmv (UK) - Preston

Hi Monica

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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