hmv (UK) - Romford Avis 

319
TrustScore 5 sur 5

4,8

7 / 9 Lockwood Walk, RM1 3RH Romford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Romford

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • 7 / 9 Lockwood Walk, RM1 3RH, Romford, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(319)

30 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt service

Ordered DVD on Monday evening, collected order from local store on Friday. Staff helpful and polite. Would use this service again.

16 janvier 2026
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Jillian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Excellent, but which purchase.

I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say.
So even though l would never give anything but 100% excellent feedback, it would be nice nevertheless to know which of my purchases is being referred to 👍

17 janvier 2026
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Dermot, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

They are the best

HMV have always been great they are very very helpful. And will always use there stores whatever u want they have and if they don't have it they will order it for u and then deliver it.
Keep it up guys you are great and don't leave us.

6 janvier 2026
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Georgette

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Good service

I ordered a DVD on-line and arranged to collect it at my nearest store in Romford, Essex.
The process was straightforward and I was able to collect the DVD without delay at the store

27 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Sue

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

I ordered 3 vinyls online

I ordered 3 vinyls online, 1 was out of stock, but I was kept informed throughout the process. I received the email to collect my vinyls, with 1 reference number I was able to collect them at my convenience and all 3 were ready at the same time.

28 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hello MRS

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 4 sur 5 étoiles

Brilliant thanks very much

Brilliant thanks very much

27 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hello NEIL

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Noté 5 sur 5 étoiles

Great service

I was happy HMV was able to get me a copy of an album that is out of stock, they sourced it for me. Very pleased.

21 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Usha

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

The Staff was very helpful and ordered…

The Staff was very helpful and ordered the DVD I wanted then picked it up the following weekend. Great

15 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Marvin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Simple click and collect

The staff we're helpful at doing there job and it was a simple click and collect the item was in the condition as described overall I'm happy with my purchase the only thing I didn't know was 3d Blu-ray movies require a 3d television or monitor in order for to watch but my product came with two disc's one for 3d Blu-ray and the other for Blu-ray addition I guess I should have done some work

12 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi En

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi R

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Staff are really helpful and very…

Staff are really helpful and very pleasant to deal with

3 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Wendy

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

really easy to order messaged me when…

really easy to order messaged me when product was in. staff were professional and polite. would shop again no problems

3 décembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Jim

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Very efficient and friendly team

Very efficient and friendly team. I requested and paid for the goods and it was delivered within a week.

24 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Fay

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Easy to order

Easy to order,e.mail received saying ready for collection. Customer advisor, Gary,very pleasant and helpful. Can't say much about my purchase as it's a Xmas prezzie.

21 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi LAURAINE

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

The face of HMV

The staff are helpful and as in the past sympathetic to my sight issues: staff have demonstrated a good-natured willingness to type in my email address for my email receipt. HMV has a reputation for aggressive management of its staff, which I think is unwise not least because we are still a long way from being greeted by genial androids serving behind the counter.

22 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Simon,

Thank you for leaving us a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

On time

My pre-ordered item arrived for collection on release date. No problems.

19 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi there, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 4 sur 5 étoiles

Helpful and pleasant young member of…

Helpful and pleasant young member of staff at Romford. I purchased one cd and he ordered another to be collected at Colchester.
Anonymous review please!

20 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hello there!

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Noté 5 sur 5 étoiles

The staff are friendly and very helpful…

The staff are friendly and very helpful and are very Good at doing orders if you are looking for anything like dvds or something else they can check to see if they have it or not thank you for all your help.

19 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Micheal

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Helpful and efficient

My order was delivered quickly to the Romford store to be picked up and the guy at the counter (Ian) was very efficient and helpful.

13 novembre 2025
Logo de hmv (UK) - Romford

Réponse de hmv (UK) - Romford

Hi Kathy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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